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DriveTime Car Sales - Downey Reviews 53

TrustScore 4.5 out of 5

4.6

9262 Firestone Blvd, 90241 Downey, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more

Company replied

Rated 4 out of 5 stars

I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.

Company replied

Rated 4 out of 5 stars

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more

Rated 5 out of 5 stars

I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Downey

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9262 Firestone Blvd, 90241, Downey, CA, United States

  • 15629409360
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4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I am very happy

I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.

May 4, 2026
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Hello Jackie, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Timetra made this process quick and…

Timetra made this process quick and easy for me. She was able to answer all the questions I had and she made me feel comfortable with my purchase

April 8, 2026
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer Kayla. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Edwin was such an amazing sales…

Edwin was such an amazing sales associate and his customer service experience is beyond perfect

March 6, 2026
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We appreciate you sharing your experience with us, Carl Barreau. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Edwin was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

AJ Made the Whole Process Easy and Stress-Free

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly without any pressure.
I really appreciated AJ’s professionalism and how respectful he was of my situation. There were no games, no rushing — just clear communication and real help. The overall experience was much better than I expected.
If you’re considering DriveTime, ask for AJ. He genuinely made a difference and turned this into a positive experience.

January 30, 2026
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We appreciate the 5-star rating you submitted, Les Mitchell. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that AJ at the Downey location was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great service

Great service. Unlike other dealerships you are there for hours. This was the best experience, great customer service, fast paperwork was out within an hour. This was my first time and it was the best experience.

January 26, 2026
Rated 5 out of 5 stars

Timetra was amazing

Timetra was amazing! She was very patient with our self employment and documents, and got the deal done.

January 10, 2026
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Hello Vince Crandon, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Yeah I had a very great experience…

Yeah I had a very great experience Yonathan Hernandez was very helpful and friendly.

January 3, 2026
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer George. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Quick and straight forward

Ms. Smith did a wonderful job guiding me through my first big car purchase. Everything made sense and we worked a deal same day. See for yourself!

December 27, 2025
Unprompted review
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

We are grateful to have you as a valued DriveTime customer Ja Meir. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Yonathan was exceptional

Yonathan was exceptional. He worked with me after closing, didn't rush any decisions, made awesome recommendations. Explained everything thoroughly.

December 4, 2025
DriveTime Car Sales - Downey logo

Reply from DriveTime Car Sales - Downey

Hello Danielle Lutje, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Timetra assisted us with the process

Timetra assisted us with the process . Very friendly and knowledgeable. I highly recommend buying vehicles from DriveTime . This would be our third vehicle that we got from them.

November 28, 2025
Unprompted review

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