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DriveTime Car Sales - Downey Reviews 53

TrustScore 4.5 out of 5

4.6

9262 Firestone Blvd, 90241 Downey, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more

Company replied

Rated 4 out of 5 stars

I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.

Company replied

Rated 4 out of 5 stars

I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more

Rated 5 out of 5 stars

I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Downey

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9262 Firestone Blvd, 90241, Downey, CA, United States

  • 15629409360
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4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Do not repeat do not but a car from…

Do not repeat do not but a car from this company literally had the car for 2 months and I have a $600 bill and they are saying I’m on my own 2 months they are not doing any inspections on those cars how would this happen if this was the case

Brandy was not helpful she had the robot voice on and she is in customer relations
Is this how you treat customer signing up for a 6 year contract paying a car note wbi weekly I have 3 kids I came because you said you have reliable cars and this in not the case

May 2, 2024
Unprompted review
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Reply from DriveTime Car Sales - Downey

Thank you for leaving your review, Patrise. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30 days/1,500 miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.

Rated 2 out of 5 stars

Law Schools

Safety for a person who knows writing is safe adds more to their things and allows others to see, and read. Others will always take into consideration that communication is key to love because even with touch you still have to be able to know when you’re too onto a thing and when you’re being told by it that you’re too now just focus on one. Improving for me would be that you prove you will have the fight to fight for what people fight, which is misunderstanding words and movement with that’s what I would be…… yes but no something is not to where I would of faster instead of slower.

April 4, 2024
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Reply from DriveTime Car Sales - Downey

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.

Rated 5 out of 5 stars

Exactly what I needed and wanted

The car I wanted was at the price and down payment that I could work in my budget!! The representative that assisted me with purchase was quick to review submitted documents and made the process quick and easy!! I’m completely satisfied!!

January 20, 2024
Rated 5 out of 5 stars

My sales agent

My sales agent , Courtney, was great . There were a couple of items that needed to be corrected , he took the time to get the issue resolved. Kudos for Courtney! Respectfully, Kris Selfridge

January 4, 2024

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