Timetra Smith helped me with everything and she was very patient with me. I am in there upset and she was with me fro. He cry 1st step . I really appreciated her and she's a great employee.
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AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more
Company replied
I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more
I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... See more
Company replied
Company details
About DriveTime Car Sales - Downey
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9262 Firestone Blvd, 90241, Downey, CA, United States
- 15629409360
Discover DriveTime
4.7
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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It was great experience everything went…
It was great experience everything went good they take care of you!!!!!!
November 7, 2025
Unprompted review
All glory to Jonathan he was great very…
All glory to Jonathan he was great very professional and patient Thank you Drive Time
November 7, 2025
Unprompted review
AJ went above and beyond for my mom and…
AJ went above and beyond for my mom and I when we needed a car . We’re so grateful for his patience and customer service… it’s hard to find a great salesman.
November 7, 2025
Unprompted review
Amazing experience from Eyermen!
October 28, 2025
Unprompted review
I was treated very well
I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made the whole process very easy.
October 24, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
We appreciate the 5-star rating you submitted, Melanie. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Timetra was able to create that for you!
Thank you,
DriveTime Customer Relations
Good Customer service
The service that I had was easy fast installing I enjoyed being there and I was able to be comfortable and be myself
October 18, 2025
Reply from DriveTime Car Sales - Downey
Thank you for taking the time to leave a review, Letishia! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
Timetra made me very comfortable from…
Timetra made me very comfortable from the very beginning. Made me at easy in a usual stressful experience of car buying.. Provided great information and details.
October 10, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Hello Terri Hall, Thank you so much for taking the time to review your visit at our Downey DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Ask for Timetra
Timetra was great and never rushed the sales process. She answered all my questions and helped me pick out a great car. Ask for Timetra.
September 26, 2025
Unprompted review
Timetra was amazing with great customer…
Timetra was amazing with great customer service.
September 26, 2025
Unprompted review
Great customer service with excellent…
Great customer service with excellent etiquette
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review, Hector. We love hearing that you were pleased with your experience at Downey DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Yonathan made the experience
Yonathan made the experience, easy and pleasant!
September 6, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review, Krystal . We love hearing that you were pleased with your experience at Downey DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Reply from DriveTime Car Sales - Downey
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
Everything went smooth and yonathan was…
Everything went smooth and yonathan was great every step of the way.
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review. We love hearing that you were pleased with your experience at Downey DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
It was a true blessing to deal with…
It was a true blessing to deal with Robert. Mary is yeah, we attended to our needs very quickly.
August 31, 2025
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review, Robert . We love hearing that you were pleased with your experience at Downey DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Worst experience ever!
Less then one month from getting this car from DriveTime in Downey, CA..... I've had so many issues and the issues continue without help. I'm a single mom. I've had emergencies and without a vehicle makes it harder for me to get around and money I can't keep spending. Why do you sell lemons to people in need? Having to spend thousands on a car I literally just got and still having to make payments is completely unfair and so disgusting that you would take advantage of people.
June 10, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
The Representative Edwin was very…
The Representative Edwin was very friendly, well informed on insurance companies, he's negotiating was ON POINT.
August 15, 2025
Reply from DriveTime Car Sales - Downey
I am thrilled to hear you had a great buying experience! Have a wonderful day!
DriveTime Customer Relations
Buyer Beware Do not purchase from them
Buyer Beware Do not purchase from them. Car broke down Warning Engine Malfunction Power Reduce Service Now! Do Not Drive! 30 days after purchasing car, Barely drove it. Spark Plugs need to be replaced. Guarantee what happens after you purchase will not be covered under your warranty. They are nice and welcoming until you purchase. They are scammers!!! SCAMMERS!!!
March 16, 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
Thank you for leaving your review, UniquelyShonnie S.. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Best experience!!
February 4, 2025
Reply from DriveTime Car Sales - Downey
Thank you for sharing your feedback with us, Alan Pescador.
We're thrilled to know you had a positive buying experience while at our Downey DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
It was a great experience
It was a great experience. From the moment of arrival...Edwin was courteous. Helping me to choose what vehicle was best for me, work with me through the whole process...from beginning to end...to when he gave me the keys to my car.
November 23, 2024
Reply from DriveTime Car Sales - Downey
Thank you for taking the time to leave a review, Laura! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
The sales people were very nice and…
The sales people were very nice and very helpful. It wasn't that bad of a wait, took a couple of hours and we were out the door in a vehicle that we like very much. I will recommend friends.
October 4, 2024
Reply from DriveTime Car Sales - Downey
We're grateful to have you as a valued DriveTime customer, Gilbert. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
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