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DriveTime Car Sales - NE Nashville Reviews 

84
TrustScore 4.5 out of 5

4.5

1540 Gallatin Pike N, 37115 Madison, TN, US


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See what reviewers are saying

Rated 5 out of 5 stars

I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... See more

Company replied

Rated 5 out of 5 stars

Was looking for a specific car. Found it online at Drive Time Madison. Applied online (very easy). Wad approved and got my terms then set an appointment for Saturday. Couldn’t wait so I went in unanno... See more

Rated 5 out of 5 stars

When starting the process I spoke with knowledgeable people on the phone. When I got to the dealership Anthony made the process a great experience and made time to explain everything. I will definitel... See more

Rated 5 out of 5 stars

I had an amazing experience. Jarrison took care of any and all concerns I had. He was patient through me changing my mind half way through the process. If you're needing a car and want to be heard and... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - NE Nashville

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1540 Gallatin Pike N, 37115, Madison, TN, United States

  • 16155144740
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4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.5

All reviews

(84)

3,630 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service made us forget…

Mr.English Great customer service made us forget we were purchasing a vehicle made us feel right at home and now we have a new car, salesman, and dealership

September 19, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thank you for taking the time to share your DriveTime experience, Valon. We love to hear that Mr. English provided a great car-buying experience for you at our NE Nashville DriveTime!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jarrison has made our car buying…

Jarrison has made our car buying experience absolutely amazing! Great attitude and great energy! Thank you Jarrison😀

September 15, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thank you for taking the time to leave a review, Julie! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

I was so please with all the help Bill…

I was so please with all the help Bill gave to me. I came up there to look at one car but it wasn't what I like.the second car I pick I instantly fell in love with and I came home with that one.

September 12, 2025
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Reply from DriveTime Car Sales - NE Nashville

Thank you for sharing your feedback with us, Doris Heflin. We love hearing about your car-buying experience at our Nashville DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jarrison was great to work with

Jarrison was great to work with. Very nice and was very considerate of my choices.

September 12, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great service

Great service! First time buying a car and it was well received

September 11, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thank you for leaving your review, Rachaun. We love hearing that you were pleased with your experience at Ne Nashville DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jerrison was amazing help!!

September 8, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thank you for sharing your feedback with us, Anyaa Caruthers. We love hearing about your car-buying experience at our Ne Nashville DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Jarrison was very helpful

Jarrison was very helpful, very sweet. Really understood what I needed and listened to my requests. Super good guy. Thank you!!

September 8, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Blake was amazing

Blake was amazing. Very helpful!

September 6, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

I came in today feeling like I would…

I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and with his help I walked away with a wonderful truck!! He made Not only my day but helped me with my life get better!! I will always be thankful to him!!

September 5, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We appreciate the 5-star rating you submitted, John Potter. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jarrison English was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

There online approval is all lies

There online approval is all lies. Dow online application.and still not gat me my down payment or anything what bunch of lies

August 20, 2025
Unprompted review
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Reply from DriveTime Car Sales - NE Nashville

Thank you for sharing your review with us and showing interest in purchasing through DriveTime. We provide terms specific for each customer for every vehicle on DriveTime.com to ensure a personalized experience. Should you wish to discuss your review in more detail, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to further assist.

Rated 5 out of 5 stars

Ozzy is the goat!!!

Ozzy was sooo amazing. His energy was unmatched yall. He didn’t just let me settle for just any car but presented me with some great options. He was real and very upfront about everything. He worked his butt off literally to get me the best deal on my car. He kept me positive and gave me many laughs. If he hadn’t been my salesman I would have left & given up. Big s/o to my guy Ozzy I enjoyed working with you & so glad you were the person to help me. Our after my purchase pics were so funny I hate I can’t post so yall can get a glimpse of our experience

August 18, 2025
Unprompted review
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Reply from DriveTime Car Sales - NE Nashville

Hello Carolyn Matthews, Thank you so much for taking the time to review your visit at our NE Nashville DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

DONT COME BUY HERE!!

If there was a 0 I’ll gladly do so, DONT COME HERE AT ALL!! DONT GO TO ANY DRIVE TIME, they say they go through inspection I guess they are not doing any good, If your a first time buyer do not come here at all always read the lowest reviews trust me, this don’t deserve a 4.1 review at all, they got good customer service but other then that I am not happy at all. Sadly my car caught on fire and risking my life and now I’m left with no car. They are no good. Thank you!!

April 23, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thank you for leaving your review, Claudia Mandu. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

THIS IS DANIEL .WIFE AND KIDDOS DROVE…

THIS IS DANIEL .WIFE AND KIDDOS DROVE AN HOUR TO GOT TO BY RYDER IN MADISON TN ONLY TO LEARN THAT THE UNDERWRITER DECIDED TO NOT WAIT FOR US AND LEFT ..DRIVE TIME WAS ACROSS THE STREET ...WENT IN AND THE COURTESY AND PROFESSIONALISM FROM MR JORDYEN SLADE WAS VERY IMPRESSIVE ...LISTENED TOOK CARE OF US WAS NICE TO THE KIDS AND PUT ME IN A VEHICLE....GUY AHOULD RUN THE PLACE ..TWO DUMBS UP...KEEP IT POPPIN YOUNG MAN YOU DID GREAT ..THANK YOU!!!!

March 11, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We appreciate the 5-star rating you submitted, Daniel. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jordyen was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

This is the perfect place to buy a car …

To start,I want to say thank you Michael Bond for being so kind and for helping me find my perfect car. To the general Manager Justin Farley you are the goat, you have a good team and that is a reflection of your leadership, I will sincerely recommend my family and friends to your dealership. Thank you 😊

March 1, 2025
Unprompted review
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

The straight forward honesty from the…

The straight forward honesty from the salesperson and manager.

January 24, 2025
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Hello Timothy Givens, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

We had a great experience

We had a great experience- super friendly and patient - even insisted on another car like the one we wanted since they noticed a scratch . It’s prolly one of the best car buying experiences I have ever had

January 23, 2025
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

We appreciate the 5-star rating you provided and you sharing your buying experience with us! We love hearing that our customers feel satisfied with their DriveTime experience. We make every effort to provide high-quality customer service while creating a personalized car-buying experience for every customer. We are so happy to hear that the Nashville location accomplished that during your visit!
Thank you,
DriveTime Customer Relations

Rated 5 out of 5 stars

Mr Jarrett did an excellent job helping…

Mr Jarrett did an excellent job helping and explaining what is the pros and cons of the car.

January 10, 2025
DriveTime Car Sales - NE Nashville logo

Reply from DriveTime Car Sales - NE Nashville

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

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