I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... See more
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I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and... See more
Company replied
Was looking for a specific car. Found it online at Drive Time Madison. Applied online (very easy). Wad approved and got my terms then set an appointment for Saturday. Couldn’t wait so I went in unanno... See more
When starting the process I spoke with knowledgeable people on the phone. When I got to the dealership Anthony made the process a great experience and made time to explain everything. I will definitel... See more
I had an amazing experience. Jarrison took care of any and all concerns I had. He was patient through me changing my mind half way through the process. If you're needing a car and want to be heard and... See more
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Written by the company

1540 Gallatin Pike N, 37115, Madison, TN, United States

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Jarrison English is an amazing salesman. He seems like he truly cares about his customers. I would go out of my way anytime to personally buy a vehicle from him anytime.
Mr.English Great customer service made us forget we were purchasing a vehicle made us feel right at home and now we have a new car, salesman, and dealership

Reply from DriveTime Car Sales - NE Nashville
Jarrison has made our car buying experience absolutely amazing! Great attitude and great energy! Thank you Jarrison😀

Reply from DriveTime Car Sales - NE Nashville
I was so please with all the help Bill gave to me. I came up there to look at one car but it wasn't what I like.the second car I pick I instantly fell in love with and I came home with that one.

Reply from DriveTime Car Sales - NE Nashville
Easiest and quickest way to purchase a car. Salesman was amazing.
Everyone at Drive time was great, and Jarrison, Ozzy, and Justin took good care of us.
Jarrison was great to work with. Very nice and was very considerate of my choices.

Reply from DriveTime Car Sales - NE Nashville
Great service! First time buying a car and it was well received

Reply from DriveTime Car Sales - NE Nashville

Reply from DriveTime Car Sales - NE Nashville
Jarrison was very helpful, very sweet. Really understood what I needed and listened to my requests. Super good guy. Thank you!!

Reply from DriveTime Car Sales - NE Nashville

Reply from DriveTime Car Sales - NE Nashville
I came in today feeling like I would never be able to buy any type of vehicle and I would probably lose my job because of it but Jarrison English Absolutely made me feel like I could get a vehicle and with his help I walked away with a wonderful truck!! He made Not only my day but helped me with my life get better!! I will always be thankful to him!!

Reply from DriveTime Car Sales - NE Nashville
There online approval is all lies. Dow online application.and still not gat me my down payment or anything what bunch of lies

Reply from DriveTime Car Sales - NE Nashville
Ozzy was sooo amazing. His energy was unmatched yall. He didn’t just let me settle for just any car but presented me with some great options. He was real and very upfront about everything. He worked his butt off literally to get me the best deal on my car. He kept me positive and gave me many laughs. If he hadn’t been my salesman I would have left & given up. Big s/o to my guy Ozzy I enjoyed working with you & so glad you were the person to help me. Our after my purchase pics were so funny I hate I can’t post so yall can get a glimpse of our experience

Reply from DriveTime Car Sales - NE Nashville
If there was a 0 I’ll gladly do so, DONT COME HERE AT ALL!! DONT GO TO ANY DRIVE TIME, they say they go through inspection I guess they are not doing any good, If your a first time buyer do not come here at all always read the lowest reviews trust me, this don’t deserve a 4.1 review at all, they got good customer service but other then that I am not happy at all. Sadly my car caught on fire and risking my life and now I’m left with no car. They are no good. Thank you!!

Reply from DriveTime Car Sales - NE Nashville
THIS IS DANIEL .WIFE AND KIDDOS DROVE AN HOUR TO GOT TO BY RYDER IN MADISON TN ONLY TO LEARN THAT THE UNDERWRITER DECIDED TO NOT WAIT FOR US AND LEFT ..DRIVE TIME WAS ACROSS THE STREET ...WENT IN AND THE COURTESY AND PROFESSIONALISM FROM MR JORDYEN SLADE WAS VERY IMPRESSIVE ...LISTENED TOOK CARE OF US WAS NICE TO THE KIDS AND PUT ME IN A VEHICLE....GUY AHOULD RUN THE PLACE ..TWO DUMBS UP...KEEP IT POPPIN YOUNG MAN YOU DID GREAT ..THANK YOU!!!!

Reply from DriveTime Car Sales - NE Nashville
To start,I want to say thank you Michael Bond for being so kind and for helping me find my perfect car. To the general Manager Justin Farley you are the goat, you have a good team and that is a reflection of your leadership, I will sincerely recommend my family and friends to your dealership. Thank you 😊

Reply from DriveTime Car Sales - NE Nashville
The straight forward honesty from the salesperson and manager.

Reply from DriveTime Car Sales - NE Nashville
We had a great experience- super friendly and patient - even insisted on another car like the one we wanted since they noticed a scratch . It’s prolly one of the best car buying experiences I have ever had

Reply from DriveTime Car Sales - NE Nashville
Mr Jarrett did an excellent job helping and explaining what is the pros and cons of the car.

Reply from DriveTime Car Sales - NE Nashville
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