I was frustration free,Tyler and the rest of the employees at drive time in Taylor made sure I left with what I wanted,and the process went so smoothly and fast.
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Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked... See more
Awesome job, Aaron Dietrich! I felt comfortable during the whole purchase experience. There was no pressure and all of my questions were answered. I am glad I chose DriveTime!
Company replied
Friendly, professional and courteous staff from the agent (Amenah) who helped with everything from choosing a car to guiding me through all of the paperwork. The manager assisted throughout the entire... See more
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Company details
About DriveTime Car Sales - Taylor
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
10725 Telegraph Rd, 48180, Taylor, MI, United States
- 13132033065
Discover DriveTime
4.3
Excellent
44 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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I had a great experience with Cassie
October 8, 2024
Reply from DriveTime Car Sales - Taylor
Thank you for sharing your feedback with us, Carmina Owens.
We're thrilled to know you had a positive buying experience with Cassie at our Taylor DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relations
Kayla was great help with getting me a…
Kayla was great help with getting me a new car!! Made the process smooth and easy. Would definitely recommend.
September 20, 2024
Unprompted review
Reply from DriveTime Car Sales - Taylor
We're grateful to have you as a valued DriveTime customer. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
My Experience at Drive time was great.
My Experience at Drive time was great.
Kayla was really nice and the process was quick.
September 16, 2024
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for taking the time to leave a review, Dashawn! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!
Thank you,
DriveTime Customer Relations
If you want to buy a car from this…
If you want to buy a car from this company , please be very careful. For me ,l had a bad experience with the one in Telegraph road in Taylor, Michigan. I deposited $5000 but it was not reflected in my in final calculations. As the contract was been drawn one the workers was parading around the show room with a gun. That scared me that l was intimidated. I complained to the finance company but the person l complained to said there is nothing he could do. Becareful if you do decide to do business with this company.
August 3, 2024
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for providing us with your feedback regarding your experience with our Taylor location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please DM us or contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
I just want to say thank you Ted and…
I just want to say thank you Ted and Val for getting me through this process. I love you guys attitude, I love how you guys took care of me right away . So thank you!!!! I love my car ❤️, it’s the best fit for me. Thank you again for all y’all help.
June 26, 2024
Unprompted review
Taylor, MI is the best
Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked together as a team.
June 22, 2024
Unprompted review
Kayla was super helpful and went above…
Kayla was super helpful and went above and beyond for my fiance to get behind the wheel of a 2021 jeep Cherokee
June 17, 2024
Unprompted review
Drive time was awesome super helpful
Drive time was awesome super helpful. Rob took great care of me and it didn’t take long he was patient and explained everything clearly. If I had to do it again I would wish i would’ve known about this place sooner! I’ll refer everyone there. Thanks again
June 5, 2024
Unprompted review
Please I begging people do not buy a…
Please I begging people do not buy a car from this place this is the worst thing I could ever due this car has been nothing but a headache please don’t do it think twice go to right way auto cause the car I have it been in the shop numerous times and as I write this post it in the shop now and they trying to charge me for the repair the warranty company silver rock is also the worst I’ve only owed the car for 2 months please don’t do it so if you live in or around Taylor Mi or at any drive and the fiancé company a joke the worst ever pleas don’t do it.
March 9, 2024
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for leaving your review, Brian. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Great experience
Robert Kirk was amazing ! Very descriptive and honest. Very helpful and fast service.
May 15, 2024
Unprompted review
Patience
The patience of Robert was excellent and he made sure that we were satisfied with our purchase
May 11, 2024
Robert Kirk at the Taylor, Mi location
Robert Kirk at the Taylor, Mi location was awesome. I was getting myself a car for my 65th Birthday and he remembered that. He was very professional and very helpful. I will recommend Drive Time and Robert to people I know are looking for cars. Thanks Robert. I am already in love with "Moby."
March 29, 2024
Unprompted review
Very customer friendly
Very customer friendly. Efficient and dilligent to satisfying customer with their needs and best deal possible. Rob was amazing. Very helpful and explanatory. Great experience.
February 2, 2024
Great service
Kayla, Valorian and Robert did a great job as a team! They got us into a beauty of a vehicle and even stayed late to meet and exceed our needs
January 19, 2024
Great people, DO NOT BUY THE WARRANTY!
Great people to work with. My only complaint is that I was sold a vehicle warranty and told it was bumper to bumper when it is actually an 'Inclusive' warranty that is basically USELESS! I need work done now and had to cancel my warranty contract to get the money back because they don't cover crap. IT IS NOT BUMPER TO BUMPER...IT IS A CRAP WARRANTY! $3950 and it is crap!
April 21, 2023
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address the concerns you have. Please give our Customer Relations Department a call at (888) 290-0148, so that we can help address this.
Christian was very helpful I got…
Christian was very helpful I got exactly what I was looking for and he made it 10x easier
August 19, 2023
Unprompted review
Y'all out here selling people lemons
Y'all out here selling people lemons. Don't buy nothing from them.
April 26, 2023
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please call our Customer Relations Department at (888) 290-0148.
5 star location for sure
5 star location for sure. The team was super helpful and make sure everything was in order and ready to go for me. Great teamwork and support among staff. The team worked after hours so I could drive off the lot with my vehicle today!!!
Thanks everyone!!!! I recommend this location
July 22, 2023
Unprompted review
I am a returning customer with drive…
I am a returning customer with drive time I went to drive time on May 22nd 2023 to purchase a car I use my car as a trailer I was assisted by Robert Kirk as well as the sister general manager Malik McElroy... I knew there was a problem with the paperwork to transfer my plate to the new car I was buying..both employee Malik and Robert could not get the numbers to match up on the paperwork for transferring my plate to the new car Malik strip the screws to take my plate off of my old car so it can be transferred to my new car so I was forced by his actions to get a new plate as of now I still do not have a plate in my plate expires in 48 hours so I went into the dealership again the question my plate more paperwork have to be filled out I was referred to John Green the area manager that handle all Michigan stores I will not go to this place I would avoid Malik and Robert at all costs they both is inadequate so I'm paying my car note an car insurance bt soon will have a dead temporary plate...
May 22, 2023
Unprompted review
Reply from DriveTime Car Sales - Taylor
Thank you for providing us with your feedback regarding your experience with our Taylor location. It's our goal to provide all our potential customers a personalized and comfortable experience. If at any time the service level or communication at DriveTime is not up to our standards, we would definitely like the opportunity to address this. If you have any additional questions, please contact our Customer Relations Department at (888) 290-0148 and an agent would be happy to assist.
Very good customer service i recommend to go
Very good customer service I recommend to there
May 7, 2023
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