I was frustration free,Tyler and the rest of the employees at drive time in Taylor made sure I left with what I wanted,and the process went so smoothly and fast.
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Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked... See more
Awesome job, Aaron Dietrich! I felt comfortable during the whole purchase experience. There was no pressure and all of my questions were answered. I am glad I chose DriveTime!
Company replied
Friendly, professional and courteous staff from the agent (Amenah) who helped with everything from choosing a car to guiding me through all of the paperwork. The manager assisted throughout the entire... See more
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Company details
About DriveTime Car Sales - Taylor
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
10725 Telegraph Rd, 48180, Taylor, MI, United States
- 13132033065
Discover DriveTime
4.3
Excellent
44 reviews
Replied to 97% of negative reviews
Typically replies within 24 hours
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Robert Kirk was amazing
Robert Kirk was amazing. We had hoops to jump through and it took hours to get through everything but he kept his cool and was very patient. I highly recommend seeing Mr. Kirk if your looking for a new car!
April 29, 2023
Just the helpfulness of everyone
Just the helpfulness of everyone. While waiting for one gentleman Rob jumped right in and started helping me. The entire crew at this location was amazing
January 28, 2023
Great and serious service
Comfortable from the appointment to the end of the contract signing.
December 8, 2022
Purchase the vehicle Oct 28,2022 as…
Purchase the vehicle Oct 28,2022 as doing the inspection my headlight went out.. Had to bring the vehicle back for tem to fix Monday. Let alone they only wanted to fill the tank half way.. Had to replace the brakes and rotors on the front end because the rotors was warped... And then to find out after having the vehicle for a week there was no oil in it. The vehicle only had 29,000 miles but there was no major check before selling the vehicle.
October 28, 2022
Reply from DriveTime Car Sales - Taylor
Hello Bruce,
Thank you for sharing your experience with us. We are truly sorry to hear you experienced a mechanical concern during your your inspection of the vehicle and also so soon after your purchase.
We understand that mechanical concerns are never ideal. It's important to keep in mind that all our vehicles are pre-owned and inspected before placing them on our lots. While they go through an inspection, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations there-after.
In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
We certainly appreciate your feedback and apologize once again for any inconvenience this caused. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions.
Respectfully,
DriveTime Customer Relations
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