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DriveTime Car Sales - Wilmington Reviews 46

TrustScore 5 out of 5

4.8

6321 Market St, 28405 Wilmington, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Ethan took such great care of me. I came in feeling completely lost. I had been rejected previously and when we came to drive time, I felt welcomed and in good hands! Ethan made the process easy as pi... See more

Rated 5 out of 5 stars

I was taking care of and I am satisfied with the service I experienced at DriveTime. I loved the service. Chad was awesome. Thank you.

Rated 5 out of 5 stars

Derrick Hudson was so amazing! From the beginning to the end of the entire process! He is so patient and so kind. And was good at holding a conversation during the entire process with great dad jokes!... See more

Rated 5 out of 5 stars

Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to m... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Wilmington

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 6321 Market St, 28405, Wilmington, NC, United States

  • 19106799632
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4.8

Excellent

TrustScore 5 out of 5

46 reviews

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Rated 5 out of 5 stars

Ethan took such great care of me

Ethan took such great care of me. I came in feeling completely lost. I had been rejected previously and when we came to drive time, I felt welcomed and in good hands! Ethan made the process easy as pie. I felt like the most important person in the world. The joy on my daughter’s face when I gave her the keys was absolutely priceless. Thank you Ethan and Drive Time!!!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Derrick Hudson was so amazing

Derrick Hudson was so amazing! From the beginning to the end of the entire process! He is so patient and so kind. And was good at holding a conversation during the entire process with great dad jokes!! Also the environment of the office was very nostalgic with the tunes that were playing!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Encounter

I had a great experience working with Derrick Hudson during my car purchase. He was professional, knowledgeable, and made the entire process smooth and stress-free. He took the time to answer all of my questions, explained everything clearly, and never made me feel pressured. I truly appreciated his patience and honesty, which made me feel confident in my decision. Excellent customer service from start to finish

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Ethan was absolutely magnificent!

Ethan was great. He was very accommodating and very helpful. His attitude was perfect.

March 10, 2026
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Michele, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Ethan and the Team were AWSOME!

Ethan and his Team were AWSOME!! They handle my process with no problem!!! I would definitely recommend them to everybody I know!!!!

January 22, 2026
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for taking the time to leave a review, Lakiya! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Ethan is the BEST

Ethan was so easy going! He helped me get my 2023 Nissan altima which is my first ever car and he was a delight to work with!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Kindness made sure I understand…

Kindness made sure I understand everything before sign papers

December 20, 2025
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Renita Brooks, Thank you so much for taking the time to review your visit at our Wilmington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Derrick Hudson

Derrick, our salesman was awesome!!! He explained everything and made our experience with DriveTime a great one. We will definitely be referring family and friends to come see him on there next car shopping adventure.

December 19, 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Thank you for leaving your review, Gregory Spaulding. We love knowing you were satisfied with your experience with Derrick at our Wilmington DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Ethan is a great and patient person

Ethan is a great and patient person. He took the time to go over everything in full detail. He needs to give a training course

December 9, 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Joseph Farrior, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Customer service was absolutely great.

November 15, 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

Hello Michael, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Very friendly

Very friendly, made us feel comfortable. The whole work team was excellent

November 14, 2025
Unprompted review
DriveTime Car Sales - Wilmington logo

Reply from DriveTime Car Sales - Wilmington

We appreciate you sharing your experience with us, SC. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know we were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Outstanding job Gabrielle

Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to make sure everything was correct and in order before we left the lot. If you ever visit driverime....make sure to look for Gabrielle ...you will be just as impressed and pleased as we were. Terrific job Gabrielle. 👏

October 16, 2025

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