Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to m... See more
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The sales person Alex was wonderfully amazing… however the gas light came on before I could drive 10 miles home and the car started having troubles starting by the following morning. Spent all my mone... See more
Company replied
Marcus and David was very thoughtful and thorough and very detailed and helpful with purchasing my vehicle. They made sure I understood all the paperwork before sending me on my way took the time out... See more
This location is awesome and the workers there are very helpful, patience and understanding!! For two days this young lady name GABBY did everything she could to get me in something and wooohoo when I... See more
Company replied
Company details
About DriveTime Car Sales - Wilmington
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
6321 Market St, 28405, Wilmington, NC, United States
- 19106799632
Discover DriveTime
4.8
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Ethan is a great and patient person
Ethan is a great and patient person. He took the time to go over everything in full detail. He needs to give a training course
December 9, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
Hello Joseph Farrior, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Customer service was absolutely great.
November 15, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
Hello Michael, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Very friendly
Very friendly, made us feel comfortable. The whole work team was excellent
November 14, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
We appreciate you sharing your experience with us, SC. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know we were able to create that for you!
Thank you,
DriveTime Customer Relations
Outstanding job Gabrielle
Gabrielle Caruolo was outstanding. She was friendly and professional. She made sure to explain everything in detail and answered all questions that were asked. She even stayed past closing time to make sure everything was correct and in order before we left the lot. If you ever visit driverime....make sure to look for Gabrielle ...you will be just as impressed and pleased as we were. Terrific job Gabrielle. 👏
October 16, 2025
Alex and the staff are great and they…
Alex and the staff are great and they make you feel really comfortable with everything. They’re really good.
October 10, 2025
Unprompted review
Gabby was very informative & a pleasure…
Gabby was very informative & a pleasure to work with
October 10, 2025
Unprompted review
Gabrielle was amazing
Gabrielle was amazing. We loved our experience!
September 26, 2025
Unprompted review
financing a car
Ethan was the sales guy i was talking to and he was very patient and willing to listen to our thoughts and just some things we had to say also he was a great dude to talk to and it was a nice experience and i wanna thank ethan, chad for helping me get my car
September 26, 2025
Unprompted review
Awesome smooth experience
Ethan was quick helpful and a great guy to work with through this whole experience.
September 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
We are grateful to have you as a valued DriveTime customer Chozien. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Alex and Gabrielle made my purchasing…
Alex and Gabrielle made my purchasing my new KIA Forte an enjoyable experience!
September 5, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
Hello Mike Stein, Thank you so much for taking the time to review your visit at our Wilmington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
Gabrielle was awesome
Gabrielle was awesome ! No pressure, and the whole thing went really fast and easy .
August 31, 2025
Reply from DriveTime Car Sales - Wilmington
Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Gabrielle provided a great buying experience for you at our DriveTime location!
Experience was great one can't wait to…
Experience was great one can't wait to send more people to get cars from drive time.
April 12, 2025
Unprompted review
Reply from DriveTime Car Sales - Wilmington
We are grateful to have you as a valued DriveTime customer Curtis. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Great experience
This was one of the best car buying experiences I've ever had. Super easy and to the point. Alex was a pleasure to work with, and I really enjoyed our conversations while we went through the process. By the time I left, it felt like I bought a car from a friend, instead of a stranger. Thank you guys.
November 5, 2024
Reply from DriveTime Car Sales - Wilmington
Thank you for sharing your feedback with us, John Walker.
We're thrilled to know you had a positive buying experience with Alex at Wilmington DriveTime.
We appreciate you submitting a review!
Thank you,
DriveTime Customer Relation
I appreciate the friendly attitude that…
I appreciate the friendly attitude that everyone gave to me and my son. Logan and Gabrielle were the two women that stuck with us through thick and thin. They were very patient and informative with the information that we needed in order to make the process go through smoothly. I would suggest and recommend drive time in Wilmington North Carolina at any time. I appreciate the quality and experience that they have as far as their job because going someplace and they not know exactly what they're doing how am I supposed to know what to do if they don't know but by the grace of God I didn't have that issue at all so I would truly like to say thank you Logan and Gabrielle for all the work that y'all have done for me and my son.
October 23, 2024
Unprompted review
Reply from DriveTime Car Sales - Wilmington
Thank you for leaving your review, Belinda. We love hearing that you were pleased with your experience at Wilmington DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Great people, lemon car.
The sales person Alex was wonderfully amazing… however the gas light came on before I could drive 10 miles home and the car started having troubles starting by the following morning. Spent all my money on a 2016 Hyundai Elantra that needs to head to the shop asap. I regret purchasing there.
September 27, 2024
Reply from DriveTime Car Sales - Wilmington
Thank you for leaving your review, Vivian. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
This location is awesome and the…
This location is awesome and the workers there are very helpful, patience and understanding!! For two days this young lady name GABBY did everything she could to get me in something and wooohoo when I got that text saying WE DID IT let me know what time you can come in today I cried tears of joy because I have been looking for a vehicle for a month and was unable to get one so I’m thankful for this team and all they did to help me!! Would highly recommend
September 29, 2024
Reply from DriveTime Car Sales - Wilmington
Hello Keyoana Brown,
Thank you so much for taking the time to review your visit at our Wilmington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
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