DStv Reviews 319

Customer service centre agents Are usles not one can talk english and speak delibritly soft like there no signal they cant even do change of banking Details ??? Phatetick is not even a word but end of month they want ure money usles im canceling

We get multiple streams on our full package, up to 8 streams. We don't share our login details except to the agents.. Something fishy with some of the staff members 🤞🏿And that is fraud.

DSTV is the most disgusting company. They are very good at taking your money at the end of the month, but that it where the good ends.
The fees are going up and yet there are channels disappearing. Or they put on 4/5 hours of one show.
The repeats are constant. The dubbed rubbish from China is awful. Wake up DSTV and give us what we are paying for.

Today 16 March 2024 my dstv streaming did not work for even half an hour. I could not watch one six nations game! This is just unacceptable!

DSTV In Yarona Building has the worst service ever . Two consultants couldn’t assist me at all . Says disappointed.

It is just tiring to deal with incompetent people, I wanted to pay online and realised that I am double billed, when I call using my cell I will hold on so much that my pone bill amounts to what I must pay. I decided it is ok to be terminated, I got terminated few days later I get a call with an apology plus disconnection fee discount and told to pay R479, guess what, as I am about to process the payment, I must pay the R529 and this after I warned the lady of their unreliability. I called them, my phone bill was about R60 as I had to hold on to listen to the music, I decided to drop.

My family decided that I must pay it so that we continue with life, I do it for them and and I paid. If DSTV has 1000 000 customer and decides to scam R50 just from 80 000 they will have made themselves a whooping 4000 000, today I fell I am part of those.

I have never in my life experienced such bad service like I did from Dstv. It's 48hrs and over R300 airtime and still no resolve. I did a change of ownership last month with no hassle so I know how to do it. I bought another to add to my name and here is where my nightmare begins. Eveytime a different consultant with different set of rules and regulations. It's going for 72hours and still no resolve..

Im cg oosthuizen recently one of the agents phoned me regarding the wifi,he offered me the 90 rand 25day 25night gb which was fine with me but since january i think that amount doubled which was VERY frustrating ..I then ask numerous agents on the streaming to please rectify the problem telling me theres no such thing as 90rand wifi data.As an only breadwinner i dont hav money to hand out left right and centre please i need answers who is gaining here and why making promises you cant keep....

Last month I was disconnected for almost a week yet the consultant said within 48hrs I'll be assisted.today is my second day without connection despite the efforts I took speaking to 3 consultants promising me the same thing that their team leader will call to assist me but none happened,worse part when I visit my profile using DStv self service there was no cancellation records and my subscription not even available on my profile record suprisingly one of the agents said I cancelled my subscription but couldn't give me the details on how I did that with a R550 charged on me as cancellation fee.not mentioning 3 subscriptions occured on my account for streaming.dstv system on streaming subscription doesn't warn you if you are subscribed.i even had to pay unnecessary payment using 1 voucher as it wasn't approving my subscription yet all 3 of them charged.the list is endless.Multichoice is operating like a scam because most of their charges are non refundable even if they cancel them they don't refund us.

i have been complaining the whole week of last week (from the 26 February 2023) regarding my DSTV Wi-Fi router is not working i even try self-service on WhatsApp. i even took the router to the nearest multichoice still to date i am not getting any help. each and every time i call the consultant comes with a new story the first one was the address, second one was the allocation of data. the first person who assisted me said she is escalating the matter, every time i call that was the case. the other one made me hold for an hour until the phone cuts of. I just need some advice as i enter in to the Second week without wi-fi what's going to happen moving forward.

I dont get it
.. why can't i watch downloads when i don't have data/ wifi, so what's the point for downloading if you can't watch offline.

What a load of rubbish programs on channel 101 these days. Scheduling of home and food channels an absolute a disaster!!! Tge adverts however are always scheduled perfectly. Is there any supervision?

1st all, DSTV doesn't the 1 star i gave, it's just that i am not given a choice to give 0 star at all, this is the worst company ever, all SABC channels are taken of catch up or else i pay payed, i am givin Mzansi channels of which i hate, i now see why people a resorting to Netflix and others. DSTV NEEDS TO CHANGE ITS WAY OF BUSINESS, OT REALLY IS NONSENSE IS THERE ARE THIS MUCH 1 STAR RATING, BAD REVEIWS.

We had the full package (Premium) and downgraded as we could no longer afford full package. Mnet (101l not included in the package. I think it's disgusting how you treat your loyal customers. 😡😡

Am a client with dstv for more than 19 years and am still struggling to my stuff to work account on wifi is paid in full but they can't connect my data but quick to take my money.
Dstv is getting worse by the day no wonder people are changing to Netflix or Prime or antly other streaming channel.
I will not recommend Dstv at all stay away go and get yourself a TV Box much cheaper and no hassle because Dstv only wants your money but not helping if you a problem.

DSTV is spamming me with calls; more than 5 in a single day. Aggressive telemarketers trying to sell me decoder upgrades, insurance and even funeral policies. They have also sold my data to 3rd parties, in violation of the POPI Act, because I am getting other spurious calls as well: calls that simply hang up, bogus consumer surveys, and robot calls. Opting out on the Direct Marketing Association website doesn't help, or indeed the suggested personal info management option on MultiChoice's own website. Multiple engagements on their Facebook page, several telephone calls and emails to their contact centre have brought no relief from this harassment. DSTV is losing subscribers by the droves, and their reaction is to mine their database aggressively, and illegally sell our personal information.

DSTV, and their subsidiaries and associates, can improve on this situation by not ever calling me, and not selling my data to 3rd parties.

WORST EXPERINSE !!! I HAVE BEEN TRYING TO GET A DSTV ACCOUNT SINCE BEGGINING OF THE MONTH ... 2 JAN 2024 they moved my installation 3 times and no one wants to assist Tried calling , WhatsApp and online chat ... These people like wasting. time and not doing their job . Since when must a client call to follow up multiplies and still get nothing done ? haven't even activated my package on my account that's how slow and useless this service is . I recommend avoiding this whole place for your own sanity .

Dstv internet parcage is nonsense we did the package 1 week ago thy told us we will get 50G bt we ddnt instead we got 25g and as for network cavarage is on and off

I am disgusted with the service from DSTV. My subscription has been suspended and no one can give me full explanation. My account is been a mess since they sold me the Ulta and upon asking for recordings seems I'm taking to a ghost. Dstv service is appalling. Now I'm looking at a blank TV screen
Im mad can't even describe it. Every month my account is high not a steady amount to pay not even commutation from DSTV