Dupli Reviews 

304
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more

Rated 5 out of 5 stars

We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more

Company replied

Rated 5 out of 5 stars

Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more

Company details

  1. Printer and Scanner Store
  2. Digital Printer
  3. Digital Printing Service
  4. Electronics Wholesaler
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Written by the company

Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

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4.6

All reviews

(304)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service job well done

Good service job well done.
I’m very satisfied

December 14, 2022
Dupli logo

Reply from Dupli

Hello and thank you for taking the time to leave us such a great review. It's always very satisfying to recieve such fabulous feedback. We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Prompt response to the order.

Prompt response to the order.
Excellent product !
Have just initiated a repeat order.
Awaiting its arrival.

December 8, 2022
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Reply from Dupli

Hi Gerard, we just wanted to thank you for taking the time to leave us such a fabulous review. We look forward to serving you again in the near future.

Rated 5 out of 5 stars

Really speedy and quick service

Really speedy and quick service! The only thing that would be helpful would be an email to say out for delivery today or something but they are really great ordered twice now and they’ve arrived the next day no dramas!

December 2, 2022
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Reply from Dupli

Hi Alexandra-Marie, we just wanted to thank you for taking the time to leave us such a lovely review. We'll pass on your constructive feedback to the team. We look forward to serving you again in the near future. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Great service as always

November 18, 2022
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Reply from Dupli

Hi Mark, thanks for taking the time to leave us a great review. We really appreciate it and your business. We look forward to serving you as a Tetenal customer for many years to come.

Rated 5 out of 5 stars

As always have what I need in stock and…

As always have what I need in stock and delivery the next day

November 16, 2022
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Reply from Dupli

Hello Glen and thank you for taking the time to leave us such a positive review. Our reviews are shared with the team here at Tetenal and it really does give everyone a boost to hear that we are giving our customers the levels of service we strive to achieve daily. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Great Service

Great Service, Great Price

November 1, 2022
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Reply from Dupli

Hello and thank you for taking the time to leave such a positive review. We look forward to serving you again in the near future. Thanks for your business, it's very much appreciated.

Rated 5 out of 5 stars

Table form development chemistry

I ordered the tablet form of developer and fixed which arrived very promptly. I'm looking forward to trying this type of development cemestrey. I should fit my intemtent prossesing.

November 12, 2022
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Reply from Dupli

Hello Iain and thank you for taking the time to leave us such a lovely review. We hope you enjoy using these exciting new products and we look forward to serving you again in the near future.

Rated 5 out of 5 stars

Excellent Site for Darkroom supplies

Great discount, fast delivery, very happy

November 1, 2022
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Reply from Dupli

Hi Richard, thank you for taking the time to leave us such a fabulous review. It's always great to hear from happy customers and we look forward to serving you again in the near future.

Rated 5 out of 5 stars

Great thanks

October 24, 2022
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Reply from Dupli

Thanks again for taking the time to leave us a positive review. It really does our team the power of good to have recognition for all their endeavours. We look forward to continuing to serve you for many years to come.

Rated 5 out of 5 stars

Excellent price

Excellent price, product and quick delivery!

October 9, 2022
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Reply from Dupli

Hi Jeff, thank you for taking the time to leave us such a positive review. We look forward to serving you again in the near future. Thanks for your business, it really is appreciated.

Rated 5 out of 5 stars

Very quick delivery

Great company to deal with - super quick delivery of media

October 5, 2022
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Reply from Dupli

Hi Tony, we just wanted to thank you for taking the time to leave us such a lovely review. It's always great for the team to receive feedback such as this. Thank you for your business and we look forward to serving you again in the near future.

Rated 5 out of 5 stars

Excellent service.

September 6, 2022
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Reply from Dupli

Hello Mr Kenzler, thank you for taking the time to leave us a review. Thank you for your business, it's much appreciated and we look forward to serving you again soon.

Rated 5 out of 5 stars

Great service

Great service. Posted quickly & when I needed to return, came back to me very quickly with a solution.
Delivery is EXTREMELY expensive though. £10 for a small box is extreme.

September 1, 2022
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Reply from Dupli

Hi Laura, Thank you for taking the time to leave us a review. Great to hear that we dealt with your enquiry quickly and efficiently. Our postage is set up to offer a quick B2B service but your feedback will be passed on to our logistics team to help shape any changes we look to make in the future. Thanks again for your business, it is very much appreciated.

Rated 5 out of 5 stars

Brilliantly tolerant and kind

Brilliantly tolerant and kind about my (and my PC's) inadequacies in using the live chat, and always super quick to deal with our orders

September 16, 2022
Unprompted review
Dupli logo

Reply from Dupli

Hi Richard, thanks for taking the time to send us such a positive review. We aim to offer superb customer service so it's always good to hear that we're fulfilling that promise. Thanks for your business, it is very much appreciated.

Rated 5 out of 5 stars

Excellent fast service

September 1, 2022
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Reply from Dupli

Hello! We'd just like to thank you for taking the time to leave us such a positive review. It's always good to hear from happy customers. We really appreciate your business and look forward to serving you again in the near future.

Rated 5 out of 5 stars
Dupli logo

Reply from Dupli

Hello Mushtaq, thank you for taking the time to leave us a lovely review. Thank you for your business, we look forward to serving you again in the near future.

Rated 5 out of 5 stars
Dupli logo

Reply from Dupli

Hello Alison, thank you for taking the time to leave us such a positive review. We're pleased to hear that you were pleased with the speed of our service and we look forward to serving you again in the near future. Thanks for your business, it really is appreciated.

Rated 5 out of 5 stars

great product

great product, great value

August 31, 2022
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Reply from Dupli

Hi Barry, thank you for taking the time to leave us such a positive review, we really do appreciate it. Thank you for your business and we look forward to serving you again soon.

Rated 5 out of 5 stars

All perfect !

August 31, 2022
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Reply from Dupli

Hi, we just wanted to thank you for taking the time to leave us such a succinct but lovely review! Thanks for your business, we really do appreciate it and look forward to serving you again soon.

Rated 5 out of 5 stars

The customer service from this company…

The customer service from this company is outstanding.
I have never had such a swift and positive response after receiving a parcel that had been damaged in the post despite being very well wrapped and padded.
The products are excellent. I will definitely use again.

August 23, 2022
Dupli logo

Reply from Dupli

Hello Penny, we just wanted to say thank you for taking the time to leave such a lovely review for us. Sorry to hear that your package was damaged in the first place but we believe it's how we deal with issues such as this which is the most important thing. We pride ourselves on having exceptional customer service so it's always great to hear that we are delivering on that promise. Thanks again for your business and your understanding, we look forward to serving you again in the future.

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