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See what reviewers are saying

Rated 5 out of 5 stars

Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more

Rated 5 out of 5 stars

We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more

Company replied

Rated 5 out of 5 stars

Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more

Company details

  1. Printer and Scanner Store
  2. Digital Printer
  3. Digital Printing Service
  4. Electronics Wholesaler
  5. Printing Equipment and Supplies
  6. Printing Equipment Supplier

Written by the company

Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Good quality paper background

Good quality paper background, delivered on time

May 31, 2023
Dupli logo

Reply from Dupli

Hello Jan, we just wanted to thank you for taking the time to send us a 5 star review. We look forward to serving you again in the near future. Thanks again for your business, we really do appreciate it.

Rated 5 out of 5 stars

Good, reliable & friendly service

I've used Dupli several times and happy to use them again for backdrops - friendly, quick service.
On the most recent occasion, Dupli were let down by Fedex (I had paid for next day delivery but Fedex didn't put the item on the van for 2-3 days with no explanation).
Dupli were fantastic at handling this and did everything they could to get the backdrop to me on time. I would definitely use them again based on the service that Lauren provided.

May 29, 2023
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Reply from Dupli

Hello Sheena!
We just wanted to thank you for taking the time to send us such a lovely 5 star review. Sadly things sometimes go wrong with our carriage partners but we do whatever we can to try and make sure it doesn't affect the customer. Thanks for your understanding on this matter and we're pleased that Lauren managed to deal with the matter for you.

We look forward to serving you again in the near future. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Great Service

No hassle ordering and goods arrived next day.
Perfect

June 1, 2023
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Reply from Dupli

Hi John, we just wanted to say thank you for taking the time to leave us a fabulous 5 star review. It's always great to hear that our products and processes are meeting the requirements of our customers. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars
Dupli logo

Reply from Dupli

Hello Mary, we just wanted to thank you for taking the time to leave us a fantastic 5 star review. We looking forward to serving you as a customer for many years to come. Thanks again.

Rated 5 out of 5 stars

Great customer service and super quick delivery

Super quick delivery, great customer service. Very happy and will definitely be using again!

March 4, 2023
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Reply from Dupli

Hi Sarah, we just wanted to say thank you for taking the time to leave us such a fabulous 5 star review. We look forward to serving you again in the near future under our new name Dupli. Thanks again.

Rated 5 out of 5 stars

very fast delivery, good quality

I needed a background asap, I ordered 4 and got them all the very next day! Thank you!

March 2, 2023
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Reply from Dupli

Hi Lore, we just wanted to say thank you for taking the time to leave us such a lovely 5 star review. We look forward to serving you again in the near future under our new name of Dupli.

Rated 4 out of 5 stars

Easy to navigate website

Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of despatch or tracking provided.

Did notice that the printer box had been resealed and that in the printer properties information screen the 'total print count' was already at 41 before I'd even used it. No idea if that count is due to factory testing or if it has been used and returned.

EDIT: DNP have confirmed the 41 prints would be factory test prints.

March 8, 2023
Rated 5 out of 5 stars

quick delivery

Fast Delivery

March 2, 2023
Dupli logo

Reply from Dupli

Hello! We just wanted to say thank you for taking the time to leave us a 5 Star review. It's always great to hear feedback from our customers so thank you for your business, it really is appreciated.

Rated 5 out of 5 stars
Dupli logo

Reply from Dupli

Hello! We just wanted to say thank you for taking the time to leave us such a fabulous review. Thanks for your business, it really is appreciated and we look forward to serving you again in the near future.

Rated 5 out of 5 stars

Excellent once again

Next day delivery very good and excellent quality once again. Thank you.
Stephen

February 14, 2023
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Reply from Dupli

Hello Stephen and thank you for taking the time to leave us such a wonderful review. It's always great to hear positive feedback from our customers. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, especially to the Moray coast. Professional service as usual from this company.

January 24, 2023
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Reply from Dupli

Hello Paul, thank you for taking the time to leave us such a positive review. This kind of feedback really puts a smile on the face of all the team here at Tetenal as we strive to offer an unbeatable service. Thanks for your business and we look forward to serving you again in the near future.

Rated 5 out of 5 stars

Tetenal really went the extra mile to…

Tetenal really went the extra mile to make sure our NORITSU parts were fitted with the professionalism and expertise that we required. Thanks to Rob & David, we appreciated the conscientiousness.
We have extra peace of mind now when our NORITSU lab needs attention.

January 25, 2023
Unprompted review
Rated 4 out of 5 stars

Easy to order

Easy to order from, slightly disappointed to only be offered a higher priced delivery service for the item, and that's the only reason of not getting 5 stars

January 9, 2023
Rated 5 out of 5 stars

Great value and service

Great value and service. 5 star experience. Thank-you.

January 10, 2023
Dupli logo

Reply from Dupli

Hi Martin, we just wanted to thank you for taking the time to leave us such a fabulous review. It's always great for our team to hear positive feedback and drives us to continually improve our service. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Perfect

it my first time ordering for Tetenal and I would recommend

January 4, 2023
Dupli logo

Reply from Dupli

Hello! We just wanted to say thank you for taking the time to leave us such a fabulous review. It's always great to hear from our customers and we look forward to serving you again in the near future. Thanks again for your business, it's very much appreciated.

Rated 5 out of 5 stars

Zac, you're worth more than 5 stars!!!! thank you

if it was possible to give more than 5 stars , I would. Zac was fabulous. leading me through each screen, predicting correctly each time the next screen. we may not have succeeded in sorting issue through our contact, but Zac made three attempts with me and his patience is never ending.

January 11, 2023
Unprompted review
Dupli logo

Reply from Dupli

Hello! We just wanted to thank you for taking the time to leave us such a fabulous review. It's always great to hear such positive feedback and we ensure our team are made aware of customers comments. Thanks again for your business, it really is appreciated.

Rated 5 out of 5 stars

Excellent service job well done.

Prompt response to the order.
Excellent product.
Excellent service job well done.

December 12, 2022
Dupli logo

Reply from Dupli

Hi Tony, thanks for taking the time to leave us such a fantastic review. We strive to offer great products and a great service so it's always satisfying for our team to hear such great feedback. Thanks again for your business, ew really do appreciate it.

Rated 5 out of 5 stars

Good quality paper backdrops for sale

Good quality paper backdrops for sale, once ordered from somewhere else and ended up wasting money 💰

December 22, 2022
Dupli logo

Reply from Dupli

Hello! We just wanted to thank you for taking the time to leave us a 5* review. It's always great to hear positive feedback from our customers, so thanks again. We look forward to serving you again in the near future.

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