Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more
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We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more
Company replied
Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more
Company replied
Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more
Company details
- Printer and Scanner Store
- Digital Printer
- Digital Printing Service
- Electronics Wholesaler
- Printing Equipment and Supplies
- Printing Equipment Supplier
Written by the company
Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.
Contact info
Dupli Limited, Standards House, Meridian East, Meridian Business Park, Leicester, LE19 1WZ, LE19 1WZ, Leicester, United Kingdom
- 0116 289 3644
- hello@dupli.co.uk
- www.dupli.co.uk
4.6
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Zak is just amazing helpful and very…
Zak is just amazing helpful and very experience. He is always make special efforts to sort out problem and he is grerat asset to Tetnal technical service. we are very happy.
regards
seen photo
April 28, 2022
Unprompted review
Reply from Dupli
Hi, we just wanted to say thank you for taking the time to leave such a fabulous review. We'll make sure Zak and his team see the kind words you've written. Thank you for your continued business, it is much appreciated.
Great service as always
Great service, delivered promptly and a great product. I like the way to rolls are fastened with tape rather than the odd tear strip some companies use that seldom works properly. Will order again, now, I'm just working out how many reviews I need to write to get a discount on a DS620 😃
April 18, 2022
Reply from Dupli
Hello Lee, we just wanted to say thank you for taking the time to leave such a positive review. It's always great to hear from happy customers and we look forward to serving you for many years to come. We'll also pass the message about the DS 620 on to the relevant people :-)
Rapid service- great advice
April 18, 2022
Reply from Dupli
Hello David, we just wanted to thank you for taking the time to leave us such a positive review. It's always pleasing to hear from happy customers and we look forward to offering you the same levels of service for many years to come.
Absolutely amazing customer service
Absolutely amazing customer service! Received my package a few days later and was given a refund for the delivery charges soon as a the complaint was filed! Thanks Tetenal.
March 31, 2022
Reply from Dupli
Hello, we just wanted to thank you for taking the time to leave us a positive review.
Slip ups do happen from time to time with regards to deliveries, often outside of our control but we believe it's how you deal with those issues that is the most important thing. So apologies for the delay in delivery but hopefully our quick response and carriage refund helped.
Thanks again for your custom, we really do appreciate it.
We bought binoculars and passport…
We bought binoculars and passport photos from the Cardiff branch. Excellent service from Tyler - highly recommended.
March 26, 2022
Unprompted review
Reply from Dupli
Hello Daniel, thank you for taking the time to leave a review. Always great to hear from customers who have had a positive experience. Thanks again.
Reply from Dupli
Hi Sarah, we just wanted to thank you for taking the time to leave us such a great review. We look forward to serving you again in the near future.
Tetenal - Great Online Order System
Tetenal have a really easy to use online ordering system available to wholesale customers. This, coupled with their amazingly efficient warehouse staff ensures my business has required stock delivered on time the following day.
Keep up the good work.
March 16, 2022
Reply from Dupli
Hi Andy, we just wanted to say thank you for taking the time to write us such a glowing review. It really does give all our team a boost to know that the hard work we out in to ensuring customer service is at the forefront of our business is being recognised. We look forward to serving you as a Tetenal customer for many years to come. Thanks again for your continued business.
Fast Delivery and smooth service
Fast Delivery and smooth service. Only quibble I have is I didn’t get any dispatch notification or tracking details but the backdrop arrived next day before 12pm. I will be back again for sure for more Savage Backdrops
March 9, 2022
Reply from Dupli
Hi George, we just wanted to say thank you for your business but also for taking the time to leave us not only a fabulous review but to also challenge us to look at our carriage systems.
The majority of our couriers use a tracking system so we'll need to look at why you didn't get a notification.
However, it is from these things that we learn, so thanks again. We look forward to serving you as a Tetenal customer for many years to come.
All the items ordered arrived on time…
All the items ordered arrived on time and in good order. Great service and very complete stock.
March 6, 2022
Reply from Dupli
Hello Jose,
We just wanted to say thank you for taking the time to leave us such a positive review. It always gives us great pleasure to hear from happy customers and that we're making good on our promise of great products matched by great service. We look forward to having you as a Tetenal customer for many years to come. Thanks again.
thanks Zakeer Khalifa for 1st class …
thanks Zakeer Khalifa for 1st class service very speedy repair and very reasonable price 10/10
March 3, 2022
Unprompted review
Reply from Dupli
Hello Robert,
Thank you for taking the time to leave such a positive review of the work Zakeer undertook for you. We'll make sure this is passed on to him and the rest of the technical team. It really does give everyone a boost to see such positive feedback so thanks again.
Always top service and delivery
March 2, 2022
Reply from Dupli
Hello Richard,
We just wanted to thank you for taking the time to leave us such a positive review. It's always good to know that we are delivering on our core promise of offering excellent customer service. We look forward to being able to serve you again in the near future.
Thank you for your fast delivery and…
Thank you for your fast delivery and very good and safe packing. I will be buying again.
February 22, 2022
Reply from Dupli
Hello Anna,
We just wanted to say thank you for taking the time to leave us such a positive review. We do really appreciate the feedback we get from our customers and we look forward to serving you again in the near future. Thanks again for your business.
Excellent very pleased with the product…
Excellent very pleased with the product and service
February 16, 2022
Reply from Dupli
Hello Joe,
We just wanted to say thank you for taking the time to leave us such a positive review. We're always pleased to hear that we are making good on our promise to offer great value products allied to first class customer service. Thanks for your business, we really appreciate it.
Great to deal with
Great to deal with. Very helpful and friendly and treat their lower volume photographer customers with the same courtesy and professionalism as their high volume customers, (unlike some other suppliers who don’t even bother replying to enquiries from lower volume clients), and their prices are as good as you’ll get anywhere.
February 10, 2022
Reply from Dupli
Hello Mark,
We just wanted to thank you for taking the time to leave us such a positive review. It always gives the team here a great boost to know that we're doing a good job and fulfilling our promises with regards to customer service. Thanks again for your business, we really appreciate it.
Good service and delivery
February 7, 2022
Reply from Dupli
Hello!
We just wanted to say thank you for taking the time to leave us a review. We really do appreciate your custom and it's always great to hear that we're doing a good job. We look forward to serving you as a Tetenal customer for many years to come.
Easy to use website and great products…
Easy to use website and great products with fast delivery.
January 21, 2022
Reply from Dupli
Hello Joy, thank you for taking the time to leave us such a positive review. It's always great to hear from our customers that we're offering a service that meets their requirements. We look forward to serving you again in the not too distant future. Thanks again.
Not delivered on time
Not delivered on time, was told fedex tried delivery, but no attempt card left at property, after chasing for few days, new order completed and even that not delivered on time, not sure what is the point of paying for next day delivery!
After speaking to them - Beth went out of the way arranged 3rd delivery through a different courier which arrived just in time.
December 29, 2021
Reply from Dupli
Hello, we just wanted to thank you for your review. We were really sorry to hear you had some issues with our couriers. These things happen occasionally but that doesn't make it any easier for the customer so we understand your frustration. Thank you for your understanding and we're happy to see that Beth managed to get the delivery to you. We look forward to serving you again in the future.
Reply from Dupli
Hello Ms Trelawney, we just wanted to thank you for taking the time to leave us a review. Thanks for your your business, we really appreciate it and look forward to serving you again in the not too distant future.
excellent service
December 16, 2021
Reply from Dupli
Hello John thank you for taking the time to leave us such a positive review. We pride ourselves on our customer service levels so it's always great to hear from happy customers. We look forward to serving you again in the not too distant future.
Great service
Great service, fast and friendly knowledgeable staff - very happy to recommend to my professional colleagues. Thank you.
December 8, 2021
Reply from Dupli
Hello Ian, we just wanted to say thank you for taking the time to leave us such a wonderful review. It's always reassuring for us to hear from happy customers and even more so to read that they would happily recommend us to their colleagues. We look forward to serving you as a Tetenal customer for many years to come. Thanks again.
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