Been working with Dupli as our supplier of paper and inks and yet again, they've delivered an incredible service. Charlotte, our Account Manager, made the purchase of our latest Epson SC-P5300 pr... See more
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We would just like to say how pleased we are with the delivery and installation of our new Epson 7000 printer from Tetenal. Special thanks to the team who negotiated the bollards & steps in order to... See more
Company replied
Great quality, heavy duty backdrops. Using for product photography for my company. Excited to invest in some other colours, particularly palette tones. Good value and will be a hardy tool in photo sho... See more
Company replied
Easy to navigate website. Ordered a printer and media, received a confirmation email within seconds. The order was received the following day as advertised but unfortunately no confirmation of des... See more
Company details
- Printer and Scanner Store
- Digital Printer
- Digital Printing Service
- Electronics Wholesaler
- Printing Equipment and Supplies
- Printing Equipment Supplier
Written by the company
Welcome to Dupli, your trusted partner in print and photography. Established in 1989, we have been at the forefront of the UK's print and photography industry, providing the best equipment, consumables, and media from the best brands. Originally part of the renowned Tetenal brand, we became an independent entity in 2019, allowing us to innovate and grow while maintaining our rich heritage. At Dupli, we pride ourselves on delivering exceptional service and understanding our customers' unique needs. Whether you're a professional photographer, a print enthusiast, or a business needing bespoke printing solutions, we have the expertise and products to cater to your specific requirements. We are here to support your creative journey. Our extensive range includes products from leading brands such as Epson, Kodak, Fujifilm, and Hahnemühle, ensuring you access the best products in the industry. We are committed to sustainability, and by choosing Dupli, you are not just getting high-quality products, but also contributing to a larger cause. We continuously strive to offer eco-friendly options without compromising on quality. Join our community of satisfied customers and experience the Dupli difference. As a part of our community, you'll have access to exclusive offers, industry insights, and a network of like-minded individuals. Your success is our priority, and we are here to help you achieve your goals with unparalleled support and expertise.
Contact info
Dupli Limited, Standards House, Meridian East, Meridian Business Park, Leicester, LE19 1WZ, LE19 1WZ, Leicester, United Kingdom
- 0116 289 3644
- hello@dupli.co.uk
- www.dupli.co.uk
4.6
Excellent
304 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent company to deal with
Excellent company to deal with. Very helpful. Order arrived next day in perfect condition.
December 8, 2021
Reply from Dupli
Hello Terry, we just wanted to say thank you for taking the time to leave us such a fabulous review. We look forward to serving you as a Tetenal customer for many years to come. Thanks again.
Excellent service and quick delivery
December 7, 2021
Reply from Dupli
Hello! Thank you for taking the time to leave such a fabulous review. We really appreciate your business and look forward to serving you as a Tetenal customer for many years to come.
Great product, arrived a day late though
Great product. Delivery was a day late but otherwise no issues.
December 6, 2021
Reply from Dupli
Hello Kate, thank you for taking the time to leave us a review. We're always sorry to hear when our customers feel we haven't their expectations so please accept our apologies for the late arrival of your purchase. We thank you for your custom and we hope you will continue to shop with Tetenal.
Brilliant Company that has never let me…
Brilliant Company that has never let me down
November 22, 2021
Reply from Dupli
Hi Trevor,
We just wanted to say thank you for taking the time to leave us such a positive review. We value the continuing support of our longstanding customers and it's great to hear that we are doing our part in maintaining the success of the relationship. We looking forward to serving you for many years to come.
Five-star service from a five-star…
Five-star service from a five-star company great selection of products at a very good price nothing is too much trouble for the staff at Tentenaluk the goods arrive well packaged and in first-class condition, the warehouse people are a credit to the company as are the office staff many thanks Tentenaluk.
November 12, 2021
Reply from Dupli
Hello Frank, we'd just like to thank you for taking the time to leave us such a wonderful review. It really makes us proud to be delivering on our promises of great products, great prices and great customer service. We look forward to serving you as a Tetenal customer for many years to come.
Pity there’s only five stars
Certainly among the most responsive and customer service focussed suppliers to the photo retail market - very happy to be a regular customer of this great team
Robert, imagex, Bicester
November 6, 2021
Unprompted review
Reply from Dupli
Hello Robert, just wanted to say thank you for taking the time to leave us such a positive review. We pride ourselves on our levels of customer service so it's always great to hear that we deliver on that promise. Also great to hear that Aren's instructional video was helpful to you. Thanks again for your business, it's very much appreciated and we look forward to serving you for many years to come.
Refunded faulty item immediately
Refunded faulty item immediately. Excellent service.
October 30, 2021
Reply from Dupli
Hello, we just wanted to say thank you for taking the time to leave us a positive review. Sorry to hear you had a problem with your product. Unfortunately these things happen from time to time but it's important for us to deal with these issues promptly and efficiently. We hope to be of service to you again in the future, thanks again.
Recommended.
October 21, 2021
Reply from Dupli
Hello David, we just wanted to say thank you for taking the time to leave us a review. What more could we ask for than to be recommended by our current customers, so thanks again. We look forward to serving you for many years to come.
Fantastic service and products!
October 19, 2021
Reply from Dupli
Hello!
We just wanted to thank you for taking the time to leave us such a positive review. We love hearing from our happy customers and we look forward to serving you again for many years to come. Thanks for your business, it's always appreciated.
Reply from Dupli
Hello and thank you for taking the time to leave us such a positive review. We pride ourselves on our Customer Service so hearing from happy customers is always great. Thank you for your business, it is very much appreciated.
Reply from Dupli
Hello!
We just wanted to say thank you for taking the time to leave us such a positive review. It's always great to hear from happy customers and we looked forward to serving you for many years to come. Thanks again.
Reply from Dupli
Hello Viktoria, thank you for taking the time to send us such a positive review. It's great to hear you were happy with our ordering process and fast delivery. We look forward to serving you for many years to come.
Delivery actually came earlier than…
Delivery actually came earlier than promised! Excellent service....as always
October 13, 2021
Reply from Dupli
Hello!, We just wanted to thank you for taking the time to leave us a review. We pride ourselves on great customer service, so it's always pleasing to hear that we've met our own high standards and in this case, beaten it!
Thanks again for your custom, it's very much appreciated and we look forward to serving you again in the future....we can't promise the goods will always arrive early though ;-)
SUPER fast delivery and a great product.
SUPER fast delivery and a great product. Exactly the service I wanted. I couldn't fault anything.
October 5, 2021
Reply from Dupli
Hello Steve, we just wanted to thank you for taking the time to leave us such a wonderful review. It really does give everyone a boost to hear from happy customers. It's also great to see that we have delivered on our promise of great products, prices and service. We look forward to serving you as a Tetenal customer for many years to come.
Reply from Dupli
Hi Andrew, we just wanted to thank you for taking the time to leave us such a positive review. Great to hear we had the items you were looking for as we pride ourselves on offering realistic pricing and great customer service. Thanks again and we look forward to serving you as a Tetenal customer for many years to come.
Great
Great, received the following day and when I called they were very helpful! Many thanks
September 24, 2021
Reply from Dupli
Hello Amy, we just wanted to say thank you for taking the time to leave us such a positive review. We pride ourselves on offering great customer service so it's always good to hear we are delivering on that. Thanks again for your business and your review. We look forward to serving you for many years to come.
Reply from Dupli
Hello Robin, we just wanted to say thank you for taking the time to leave us such a great review. Great products, service and delivery are what we pride ourselves on so it's great to hear we are delivering on those promises to our customers. We look forward to having the opportunity to serve you again for many years to come. Thanks again for your business and your review.
Reply from Dupli
Hi Tracy, we just wanted to thank you for taking the time to leave us such a positive review. It's always great to hear that our ordering systems, customer service and delivery partners have all come together to offer you such a positive shopping experience. We look forward to serving you as a Tetenal customer for many years to come. Thanks again.
Dave spent most of the day at Foto…
Dave spent most of the day at Foto Factory helping us out with our Kiosk, he was so helpful and went above and beyond to explain things to us. Thank you Dave.
September 10, 2021
Unprompted review
Reply from Dupli
Hello! Thank you for taking the time to leave such a positive review. It's always great to hear that our team have delivered such wonderful service as it's something we pride ourselves on. We will make sure Dave receives the feedback and thanks again for leaving the review.
Black grease
Arrived in good time. But one end of the paper roll was covered in a black grease like substance.
September 7, 2021
Reply from Dupli
Hi Ben, we're really sorry to hear you had a problem with the item. As we do not open each roll of paper to check it is almost impossible for us to know if there has been a manufacturing issue, which it sounds like this is. These are extremely rare, but sadly do happen. If you had contacted us in the first instance then we may have been able to do something to help.
If you do wish to order from us again then please drop us a line first to marketing@tetenal.uk.com and we will look to offer a discount on your next order.
Once more, please accept our apologies for the inconvenience this has caused you.
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