Dutton Gregory Reviews 

396
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Many individuals praise the legal team for providing exceptional support and making house purchases feel smooth and stress-free. Clients often note that staff members are remarkably helpful, approachable, and always ready to answer any questions promptly. However, some customers also noted issues with communication delays, mentioning that they occasionally felt left without regular updates. A small group of reviewers experienced frustratingly slow responses, poor correspondence, and a lack of clear guidance from handlers. These individuals felt unsupported during stressful moments when trying to get timely answers regarding their property transactions.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and exceptional support... See more

Service

Customers consistently note positive experiences with service, highlighting fast, efficient, and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, helpful, and... See more

Response time

People report ambiguous experiences with response_time, reflecting a high level of disagreement among... See more

Customer communications

Users describe ambiguous interactions with contact. On one hand, many reviewers praise specific staff members... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good service by the team. Things took a little longer than expected but we got there in the end.

Company replied

Rated 5 out of 5 stars

I completed my house purchase today and I wanted to say how wonderful Amy Briscoe from Dutton Gregory LLP was throughout the whole process. She was incredibly efficient, kind, and patient (I hardly ha... See more

Company replied

Rated 5 out of 5 stars

It is the second time I asked Dutton Gregory to help me with my case. This time again, I faced competence, reliability and what is the most important for me ethical behaviour, which comes with integri... See more

Company replied

Rated 5 out of 5 stars

Nicky has completed the conveyancing for us on two different properties across the past 10 years. We honestly would not trust anyone else to guide us through and provide this service for us. The first... See more

Company replied


Company details

  1. Law Firm
  2. Lawyer

Written by the company

Dutton Gregory is one of the fastest growing law firms in the South, where the highest standards of legal services are combined with an energetic, friendly and client-focused approach. Since 1947, we’ve helped businesses and families alike nationally, providing advice and support, and guiding our clients to a solution with ease. As an full-service law firm, we have experienced and knowledgeable experts to support with an array of matters; from property to corporate and commercial issues, to family, inheritance tax, Will and probate matters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

396 reviews

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No recent history of asking for reviews

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4.5

All reviews

(396)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service and Expertise - Highly Recommended

I am grateful for the exceptional service provided by [Clare Hitching/ rebecca and Molly] from Dutton Gregory and would highly recommend them to anyone in need of legal assistance for property transactions. Their commitment to client satisfaction and legal excellence is truly commendable. Very fast responses
Great team,
Nema

July 19, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review Nema, we really appreciate it. We will make sure to let Claire, Rebecca and Molly know this.

Rated 5 out of 5 stars

Very professional and helpful during…

Very professional and helpful during the process. Highly recommended. Everything done on time. Thank you very much to Katie Page and her team.

July 10, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Peter, it's much appreciated. We will make sure to let Katie and the team know this.

Rated 5 out of 5 stars

Amazing service from Marianne Pieterse…

Amazing service from Marianne Pieterse who helped me with a settlement agreement. Marianne was prompt with responding to my initial enquiry with clear, concise information. Once engaged, Marianne's expertise and advice enabled me to negotiate amendments to certain clauses in the contract which were agreed to by my employer. I thank Marianne for all her help, from initial phone call to sending me the signed agreement. I would recommend Marianne to anyone seeking employment law advice

July 10, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Mat, we really appreciate it. We will make sure to let Marianne know this.

Rated 5 out of 5 stars

Exceptional Service and Expertise by Amanda Watts

Amanda Watts exceeded all expectations as our solicitor for the purchase of a property on behalf of my company. Despite the challenges that often come with property transactions, she managed to complete the entire process in under 8 weeks with remarkable efficiency and expertise.

From the outset, Amanda's proactive approach and clear communication stood out. She anticipated and addressed potential issues before they became problems, demonstrating a genuine commitment to our best interests. Her availability to answer questions and provide valuable advice made a significant difference in navigating the complexities of the purchase.

Thanks to Amanda's exceptional skills and dedication, what could have been a stressful process was handled with ease and confidence. I have no hesitation in recommending Amanda to anyone in need of a reliable and skilled solicitor.

July 4, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your lovely review Mehtap, we really appreciate it. We will let Amanda know.

Rated 5 out of 5 stars

Hirakshi and Ayesha were brilliant!

Excellent service throughout the sale of my property. Hirakshi and her assistant Ayesha were both very professional and highly efficient in the way everything was dealt with and friendly with it. Always had great communication and any questions I raised were responded to very promptly. Definitely made the right choice using Dutton Gregory for the sale and wouldn’t hesitate to use them again.

July 4, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Caroline, it's much appreciated. We will make sure to let Hirakshi and Ayesha know this.

Rated 5 out of 5 stars

Excellent service: Amanda was thorough, knowledgeable and efficient.

Amanda Watts (at Dutton Gregory LLP) was fantastic. She is extremely thorough, communicative, efficient and knowledgeable - just what you need during what can be an extremely tricky process. Amanda expertly navigated the process, and I am very grateful to her and the Dutton Gregory Team for the smooth experience.

April 22, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review Ben, we really appreciate it. We'll make sure to let Amanda know this.

Rated 5 out of 5 stars

Great Service on Property Sale

Molly provided excellent service. She was very efficient and helpful, dealing with matters promptly. I would recommend Dutton Gregory for conveyancing.

June 26, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Elizabeth, it's much appreciated. We will make sure to let Molly know this.

Rated 5 out of 5 stars

Sarah was a real hero…

Sarah was a real hero when our sale and purchase was completed at very short notice at the end of the week. This was partly due to the other solicitor’s constant delays and also as my wife had urgent medical needs the following week. Sarah pulled the deals together at extremely short notice, while correctly and honestly explaining that there was no guarantee, and she was in touch with us throughout. It all came together, and we are extremely grateful as the following week was very tough one for my wife and I.
In the office, Abongile was always helpful and warm when we called for updates, and Molly too on the few occasions we spoke.

May 24, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review, we really appreciate it. We'll make sure to let Sarah, Molly and Abongile know this.

Rated 5 out of 5 stars

Efficient, professional and highly recommended!

Naomi and Victoria assisted us in purchasing our home. They were very professional and efficient ensuring that all details were covered. They made the whole process very smooth and we're a pleasure to work with.

May 24, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review Kelly, we really appreciate it. We will make sure to let Naomi and Victoria know this.

Rated 5 out of 5 stars

I have worked with Ryan at Dutton a…

I have worked with Ryan at Dutton a number of times & find him to be incredibly professional & knowledgeable. Highly recommend his services.

June 10, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for the kind review Alex, it's much appreciated. We will let Ryan know of this.

Rated 5 out of 5 stars

Lucinda Douglas was very communicative

Lucinda Douglas was very communicative, clear, patient and kind with any queries that came up whilst selling my mother's house.
I would use her again and recommend her to family and friends.

April 26, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for the great review Kevin, we really appreciate. We will make sure to let Lucinda know this.

Rated 5 out of 5 stars

A massive thank you to Dan Leith

A massive thank you to Dan Leith & team, we have had the smoothest purchase ever and in record time 2.5 months!

Really appreciate it, hope you enjoyed the bank hol weekend!

May 24, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Georgia, we really appreciate it. We'll make sure to let Dan and the team know this.

Rated 5 out of 5 stars

Amber Parkin is brilliant

Amber Parkin is brilliant! We needed help to repossess a property. Our legal expenses insurers ARAG appointed Dutton Gregory and Amber Parkin took complete control of the situation.

Incredibly thorough, quick and immensely effective.

We could not be happier.

May 23, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review, it's much appreciated. We will make sure to let Amber know this.

Rated 5 out of 5 stars

Hirakshi was fantastic!

We recently completed on our sale and purchase and were delighted by the service we received from Hirakshi Shajpal! From start to finish she kept us informed and helped us to remain calm despite a particularly demanding chain below us.

I'd also like to thank Ayesha Mall for all her hard work throughout the process as well.

Thank you so much to the both of you and I will absolutely be recommending you to anyone in need of conveyancing services!

May 17, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review Tom, we really appreciate it. We will make sure to let Hirakshi and Ayesha know of this.

Rated 5 out of 5 stars

Flawless process selling our house

Amanda Watts helped us with selling our late mothers house. The whole process was flawless and Amanda was always on hand to answer questions and provide updates. Her and her company are highly recommended.

May 17, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Paul, it's much appreciated. We will make sure to let Amanda know.

Rated 1 out of 5 stars

Worst service you can expect to receive

If you want to have a solicitor that replies to any queries in more than a week after chasing 3 times, then blames you for not seeing the non-existent out of office messages, then go with DG.
If you want to have a solicitor that makes a mistake in arranging the documents 3 times, then go with DG.
TrustPilot should really give us the option of giving a 0 star. One star doesn't serve the purpose.

May 17, 2024
Unprompted review
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Reply from Dutton Gregory

We are sorry to read your review, Mo. In order for us to investigate this matter further, please could you kindly email us at contact@duttongregory.co.uk with your name, matter details and the lawyer dealing with your matter.

Rated 5 out of 5 stars

Exceptional Lawyer

I had the pleasure of working with Amanda Watts as my property lawyer for a recent real estate purchase transaction, and I cannot speak highly enough of her exceptional professionalism and expertise. Amanda's dedication to her work was evident from the outset, as she guided me through every step of the process with precision and clarity.

Amanda's attention to detail and thorough knowledge of real estate law were truly impressive, and she ensured that all aspects of the transaction were handled efficiently and effectively. Her communication skills were outstanding, as she kept me informed at every stage and promptly addressed any queries or concerns I had.

What stood out most to me was Amanda's personalized approach and genuine care for her clients. She took the time to listen to my needs and tailored her services to meet them, going above and beyond to ensure a smooth and successful outcome. I felt confident and supported throughout the entire process, thanks to Amanda's expert guidance and unwavering commitment to my best interests.

I would wholeheartedly recommend Amanda Watts to anyone in need of a property lawyer for a real estate transaction. Her professionalism, expertise, and dedication set her apart, and I am truly grateful for the exceptional service she provided. Thank you, Amanda, for your outstanding work and for making my real estate purchase a seamless and positive experience.

May 16, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review, it's much appreciated. We will make sure to let Amanda know of this.

Rated 5 out of 5 stars

Ayesha & Lynn

I am a seafarer, naturally I am away from the UK a lot. Ayesha and Lynn helped me to purchase my first property whilst I was away.
They were patient and understanding about my travelling but most off all were competent and professional from day 1. I couldn’t recommend these two amazing ladies anymore if I tried.

May 10, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your great review Martyn, we really appreciate it. We will make sure to let Ayesha and Lynn know this.

Rated 5 out of 5 stars

Contentious Probate…

Duncan Scott dealt with our contentious probate matter. His helpful advice and knowledge guided us through what could have been a difficult time to a successful resolution. I would definitely recommend Dutton Gregory Solicitors for any legal issues.

May 4, 2024
Unprompted review
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Reply from Dutton Gregory

Thank you for your kind review Sandra, we really appreciate it. We will make sure to let Duncan know of this.

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