Dynamite Clothing Reviews 353

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, helpfulness, and positive attitudes, often highlighting their ability to provide excellent suggestions and personalized service. Many people are also very satisfied with the quality and style of the clothing, noting that items fit well, wash effectively, and maintain their color over time. However, some customers have expressed dissatisfaction with aspects of the customer service, mentioning slow responses or unhelpful interactions. A few people also noted issues with product availability, such as missing sizes online, or concerns about the quality of certain items, with some experiencing defects or clothes that did not last.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the staff for being helpful, friendly,... See more

Product

Consumers find product quality and availability to be ambiguous. While many praise the selection, reasonable... See more

Service

People report positive experiences with service. Customers were impressed by the helpfulness of staff, with... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the clothing quality, noting that... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the customer service team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 5 out of 5 stars

Shopping at the Upper Canada Dynamite location and was blown away by how helpful the service was! Sara went above and beyond to help me find the perfect outfits. I typically don't shop for "dressy" c... See more

Company replied


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

353 reviews

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Rated 5 out of 5 stars

Beautiful clothing

Beautiful clothing! Everything fits perfectly and I’ve been receiving compliments on my outfits daily! I love supporting this Canadian brand.

August 30, 2025
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Gorgeous! Thanks for the positive feedback, really appreciate it!

Rated 3 out of 5 stars

I liked the old store version way better

I liked the old store version way better. The lighting in the dressing room as a dark yellow is a no-no, it isn’t flattering to anybody at all and doesn’t make the colors of the clothes pop on you. Also one of the lady at the dressing room was super extra rude. But rest of the staff was nice. Also the sizing is getting a bit out of hands. I used to be a S/M if I wanted an oversized or not fitted look, now I need XXS/XS and I’m definitely not an XXS person.

August 29, 2025
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Reply from Dynamite Clothing

Thanks for the feedback, Gorgeous. We're always trying to level up and appreciate your honesty.

Rated 4 out of 5 stars

The overall experience was positive

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for various items I was looking at and there was such a better variety online. A lot of "online exclusives" which made shopping for an event in-store more difficult.

August 22, 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Renee!

Rated 3 out of 5 stars

Not one SA acknowledged when when I…

Not one SA acknowledged when when I walked into the sitter when there was a greeter/SA. It was very obvious that u was looking for certain items and I had to wait for about 1 min while two other SAs were talking about a subject that wasn’t related to work. Although, after I asked for help, the SA was very helpful and I loved the product after trying it on.

During checkout , the was not friendly at all and it showed in her facial expression. The only thing that I appreciated was her asking if I wanted to use my $5 coupon as a discount. No smile and no thank you . She seemed very annoyed and unhappy to be working and if this is the case, hire another person who would appreciate the job and want to earn extra income as the person should not be in the service industry. But I was extremely turned off with my instore experience on August 21st as I would have received a better experience in the mall one level about at Zara’s.

August 21, 2025
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Reply from Dynamite Clothing

Hey Gw, we appreciate you taking the time to leave us your feedback. We're sorry to hear that you didn't feel satisfied as we're committed to offering the best service. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

In love with each item!

In love with each item!

August 13, 2025
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Reply from Dynamite Clothing

Don't make us blush, Gorgeous! Seriously though, we really appreciate the feedback.

Rated 5 out of 5 stars

The perfect Fitted Coat

Always a great experience shopping with Dynamite. My fitted coat is just as seen on the website and fits like a glove! Sale price was a huge bonus.

July 30, 2025
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Simone-Alicia! Thanks for the positive feedback, really appreciate it!

Rated 2 out of 5 stars

factory seconds at full price

We ordered a bunch of stuff online, there was an issue with all but 2 of the 6 items. It seems to me that they are selling factory seconds at full price (online anyway). We contacted customer care but they sent a 30 second email that said sorry but did not address a single issue in my full page email. They did offer us 600 points, whatever that means. No notification of order received, shipped or anything for a few days after the order. This company does not deserve our business, were shopping elsewhere next time.

June 26, 2025
Unprompted review
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Reply from Dynamite Clothing

Hey Ava, we appreciate you taking the time to leave us your feedback. We're sorry to hear that you didn't feel satisfied as we're committed to offering the best service. We'll be in touch so we can make this right.

Rated 5 out of 5 stars

Best Clothes

The clothes are always such good quality and fit so well!

July 25, 2025
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Reply from Dynamite Clothing

We make the clothes, but you take them to the next level, Jade! Thanks for the positive feedback, really appreciate it!

Rated 5 out of 5 stars

The associates were kind and helpful.

The associates were kind and helpful and I found exactly what I was looking for!

July 24, 2025
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Reply from Dynamite Clothing

Hi Brittany, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

I was sent the skirt with the security…

I was sent the skirt with the security tag on it, and had to go in to the store to have them remove it. I should have just shopped at the store I stead.

July 19, 2025
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Reply from Dynamite Clothing

Hey Gorgeous, we're really sorry to hear about your experience. We're always trying to level up and appreciate your honesty.

Rated 3 out of 5 stars

The staff were helpful and friendly but store very dusty

The staff were helpful and friendly. The store was very dusty and I ended up coughing and couldn’t stop. When I left, my air passages cleared and I felt better. I think it would help to have a professional cleaner wipe everything down/dust every once in a while.

July 14, 2025
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Reply from Dynamite Clothing

Thanks for letting us know, Gorgeous. We’re always trying to level up, and your feedback is super valuable to us.

Rated 4 out of 5 stars

I buy online most of the time

I buy online most of the time. The shopping experience is easy and friendly. I am not giving it 5 starts because I don’t get the notification when an item is restocked.

July 8, 2025
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Reply from Dynamite Clothing

Hi Crihs, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

Friendly service, clean store

I was greated and helped quickly. Dressing room attendant was attentive and friendly. Check out was quick and efficient. Store was clean and well organized.

July 8, 2025
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Reply from Dynamite Clothing

Hi Gorgeous, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

good customer service and they help me…

good customer service and they help me to find wht i was looking for

July 5, 2025
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Reply from Dynamite Clothing

Hi Harry, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

service is horrible and I was very…

service is horrible and I was very disappointed for the way I was treated. I told them
I have a 25$ off for my birthday gift and she told me I only have two weeks to claim it and that it was expired. I had no problem with that but I did have a problem for the way I was told. With pure horrible attitude. Definitely will not be going there anymore

June 30, 2025
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Reply from Dynamite Clothing

Hey Gorgeous, we appreciate you taking the time to leave us your feedback. We're sorry to hear that you didn't feel satisfied as we're committed to offering the best service. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Easy to find what I was looking for

Easy to find what I was looking for, store was neat, staff were pleasant, polite and efficient.

June 14, 2025
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Reply from Dynamite Clothing

Hi Andrea, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

More classic options

I am really appreciating that the styles are more versatile for work and evenings, with some very classic investment options. The items I have bought over the past two years have washed well, are comfortable and have kept their colour.

June 14, 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it!

Rated 5 out of 5 stars

Great service

Great service
Girls are active and very helpful
Store was clean and presentable

June 11, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Antoinette!

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