Dynamite Clothing Reviews 353

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, helpfulness, and positive attitudes, often highlighting their ability to provide excellent suggestions and personalized service. Many people are also very satisfied with the quality and style of the clothing, noting that items fit well, wash effectively, and maintain their color over time. However, some customers have expressed dissatisfaction with aspects of the customer service, mentioning slow responses or unhelpful interactions. A few people also noted issues with product availability, such as missing sizes online, or concerns about the quality of certain items, with some experiencing defects or clothes that did not last.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the staff for being helpful, friendly,... See more

Product

Consumers find product quality and availability to be ambiguous. While many praise the selection, reasonable... See more

Service

People report positive experiences with service. Customers were impressed by the helpfulness of staff, with... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the clothing quality, noting that... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the customer service team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 5 out of 5 stars

Shopping at the Upper Canada Dynamite location and was blown away by how helpful the service was! Sara went above and beyond to help me find the perfect outfits. I typically don't shop for "dressy" c... See more

Company replied


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect Summer Dress

I received an email informing me that I received a $25.00 discount for my birthday. I was shopping for a summer dress. I was so impressed with the selection of dresses at Dynamite. The staff are so friendly and helpful. I instantly feel comfortable in the store which is always clean and comfortable to shop in. They always have my size and the price range is very affordable. I found my perfect summer dress!

May 31, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Racquel, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 3 out of 5 stars

Fast shipping but I wasn't impressed by…

Fast shipping but I wasn't impressed by my order. One item was OOS so it didn't ship, and the other two items were not the fit/quality I was looking for. They were final sale so I can't return.

May 28, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey Andrea, we're really sorry to hear about your experience. Thanks for taking the time to share it.

Rated 5 out of 5 stars

beautiful products

beautiful products, great sales, user friendly site

May 27, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Carmie!

Rated 3 out of 5 stars

All items must be returned

Hello, dynamite, my experience with the actual order and shipment was excellent. The order arrived in a very timely manner. However, unfortunately, all the items were too big and have to be returned. Normally, I’m a medium, and the mediums were made larger then usual ..

May 22, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey Efrat, we're really sorry to hear about this. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 4 out of 5 stars

Service and product

Service and product

May 17, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Johanne!

Rated 5 out of 5 stars

Super service!

May 17, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Nous tenons à vous remercier pour vos commentaires et pour avoir pris le temps de nous en faire part, Annick!

Rated 5 out of 5 stars

The staff is so pleasant!

The staff is so helpful in a very nice way. I never feel like I’m being pushed to buy anything just that the are there to help and that makes my experience so much better. I like the consistent sizing as well it makes it easier to see
What works for me. I always feel great walking out with my purchase because they make the experience so pleasant and personal. Thank you to the wonderful staff !

May 17, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Betty, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Store was easy to shop

Store was easy to shop. Clean store and well organized. Staff was friendly and quick to assist me.

May 12, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Cindy!

Rated 2 out of 5 stars

Like

Like: Great selection
Dislike: Staff was inattentive-too busy chatting with each other

I ended up not buying what I tried on.

May 7, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey Jennifer, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 3 out of 5 stars

The Millie vest is the weirdest cut

The Millie vest is the weirdest cut!
Super baggy at the armpit area.
Terrible fitting

May 10, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Thank you for letting us know, Katie. We’re always trying to improve, and your feedback is super valuable to us.

Rated 5 out of 5 stars

Great service

Warm greeting as I entered, salesperson extremely helpful with my questions. Great experience.

May 6, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Parvien, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

Efficient quick service

I received the order quickly and well packaged. My dainty jewelry was protected during shipping. Many thanks

May 8, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Sophia, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 4 out of 5 stars

Cashier didn’t speak English but that’s…

Cashier didn’t speak English but that’s ok, we figured it out. Store is clean, beautifully decorated and they have everything. Only complaint is the clothes themselves. Zero size consistency.

May 7, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

We always value hearing what our customers think. Thanks for taking the time to share it, Marina!

Rated 1 out of 5 stars

Extremely disappointed in this brand

Extremely disappointed in this brand! Dynamite you have been such a big let down. I visited your OUTLET store. Which claims to be an OUTLET store. Only to find out once I got home that BOTH ITEMS I PURCHASED AT THE OUTLET STORE are both cheaper online. Did the sales people make me aware of this... NO. Did I think to check online first, ofcoarse not.. I WAS AT THE OUTLET STORE. why would I drive from toronto to ajax to visit the outlet store when I could easily get your product at home shipped to my door. This is actually ridiculous. The brand definitely has some work to do if they want to bring people back into store to shop. What a huge let down from dynamite. Wow

May 6, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hey Vanessa, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

Helpful staff

Helpful staff, great change rooms and good selection

May 6, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Heidi, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look