Dynamite Clothing Reviews 353

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their kindness, helpfulness, and positive attitudes, often highlighting their ability to provide excellent suggestions and personalized service. Many people are also very satisfied with the quality and style of the clothing, noting that items fit well, wash effectively, and maintain their color over time. However, some customers have expressed dissatisfaction with aspects of the customer service, mentioning slow responses or unhelpful interactions. A few people also noted issues with product availability, such as missing sizes online, or concerns about the quality of certain items, with some experiencing defects or clothes that did not last.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Many customers praise the staff for being helpful, friendly,... See more

Product

Consumers find product quality and availability to be ambiguous. While many praise the selection, reasonable... See more

Service

People report positive experiences with service. Customers were impressed by the helpfulness of staff, with... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the clothing quality, noting that... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers praise the customer service team as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The overall experience was positive. The employee who helped me was great and the store looks really great! My only complaint is that there wasn't a lot of stock. There were a lot of missing sizes for... See more

Company replied

Rated 4 out of 5 stars

I like that dynamite has a variety of sizes that are true to size. The quality of the clothing is next level and I would recommend this store to anyone who wants clothing that makes the feel beautiful... See more

Company replied

Rated 4 out of 5 stars

Great customer service all though my November 25th was lost and i didn’t get my items, when i tried to reorder my items one of them no longer had my size :( The customer service was on it and refu... See more

Company replied

Rated 5 out of 5 stars

Shopping at the Upper Canada Dynamite location and was blown away by how helpful the service was! Sara went above and beyond to help me find the perfect outfits. I typically don't shop for "dressy" c... See more

Company replied


Company details

Written by the company

Show us how you pull of your #DynamiteStyle | Montrez-nous à quel point votre #DynamiteStyle


Contact info

3.8

Great

TrustScore 4 out of 5

353 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Service and Quality

Great customer service and found a perfect dress

May 3, 2025
Dynamite Clothing logo

Reply from Dynamite Clothing

Hi Megan, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

I love shopping at dynamite

I love shopping at dynamite. My experience is always pleasant and seamless.

May 4, 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Samira!

Rated 5 out of 5 stars

Pretty much everyone was pleasant and…

Pretty much everyone was pleasant and kind. Found a very nice dress for my birthday. One of my favorite stores to shop at. Ultimately it was a great experience. I will be back

May 4, 2025
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Reply from Dynamite Clothing

Hi Desiree, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 1 out of 5 stars

Terrible experience at square one

Terrible experience at square one. The manager at the store was entirely unreasonable and lacked customer service skills. I was denied my order only to be able to cancel it and purchase it in store.

April 30, 2025
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Reply from Dynamite Clothing

Hey LM, we're really sorry to hear about your experience. Please contact our team at customerservice@dynamiteclothing.com so we can make this right.

Rated 5 out of 5 stars

The sales girl was awesome

The sales girl was awesome

April 30, 2025
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Reply from Dynamite Clothing

Hi Angela, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 4 out of 5 stars

Loving the spring collections

Loving the spring collections. Staff was helpful and courteous with helping me find the right size

April 29, 2025
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Reply from Dynamite Clothing

Hey, Laura! Thanks so much for the great feedback about our store and our new collection. We can't wait to see you again!

Rated 4 out of 5 stars

Latest shipment has some stains on the…

Latest shipment has some stains on the lining, but at least it's on the lining

April 28, 2025
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Reply from Dynamite Clothing

Thanks for the positive feedback, we appreciate the love. See you back online soon!

Rated 5 out of 5 stars

Simple Fast courteous

Simple Fast courteous

April 27, 2025
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Reply from Dynamite Clothing

Thanks for the feedback! We really appreciate the inside scoop.

Rated 5 out of 5 stars

Always amazing service especially when…

Always amazing service especially when they know you by name

April 26, 2025
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Reply from Dynamite Clothing

Hi Tera, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 4 out of 5 stars

I like the customer service but the…

I like the customer service but the price of the jeans is crazy

April 24, 2025
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Reply from Dynamite Clothing

Hi, Azrah! We prioritize customer satisfaction, so we're thrilled to see your positive reply. We always value hearing what our customers think.

Rated 4 out of 5 stars

Great experience overall save for wait time at cashier

I love Dynamite but the reason why I’m giving this experience a 4 is the long wait time at the cashier. There was only one person but 2 cash machines so if there is a lineup, another cashier should jump in to eliminate the wait time. Waiting in our times has become a big “no no” so this is the only adjustment I’d like to suggest.

April 24, 2025
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Reply from Dynamite Clothing

Hi Alina, thank you so much for your feedback. We always value hearing what our customers think.

Rated 4 out of 5 stars

Main Page including Wishlist and Shopping Cart

I like that on the main page, we can see:
- the outfit front, back, etc.
- the sizes and its availability
- add to Wishlist directly from main page
- add to Shopping Cart directly from main page

I do NOT like that:
- From Wishlist, we cannot see the complete description of the item when we click on it - the "Edit" has minimal info.
- Same thing goes from the Shopping Cart, we cannot see the complete description of the item when we click on it - the "Edit" info is minimal.

April 15, 2025
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Reply from Dynamite Clothing

We really appreciate your feedback. Thanks for taking the time to share it, Anita!

Rated 5 out of 5 stars

Dynamite Eaton centre stylist Anica

The Dynamite Eaton centre stylist Anica A. was super helpful and amazing in all of her clothing recommendations! She was friendly and suggested items I wouldn't have thought to try just looking at them on a hanger. I bought way more than I usually buy and not once did I feel pressured to purchase anything. I'm glad I signed up for this appt. as this is such a great idea by Dynamite and hope to attend one again to update my wardrobe as the season changes.

April 19, 2025
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Reply from Dynamite Clothing

We're loving how much you enjoyed your in-store experience - thanks so much for the awesome feedback. Can't wait to see you again!

Rated 5 out of 5 stars

Hi it is my pleasure to share my…

Hi it is my pleasure to share my experience at dynamite carrefour laval
Sarah is always incredibly helpful during my visits. She is knowledgeable, kind, and really makes my experience great. She is genuine when asked if the item looks good and suggests options.
She takes extra help in finding my size if not on the floor.

April 19, 2025
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Reply from Dynamite Clothing

Hi Antoinette, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

Rated 5 out of 5 stars

My fav store :)

Prices are fair in my opinion, i shop a lot and Dynamite offers fair prices and nice pieces and for the price the quality is exceptional. I do think the prices have been going up a lot in the past months and i fear it will get out of hand like it happens for some clothing companies... but so far so good! Shipping is super fast! I order every month from Dynamite and receive my package withing a week, usually 3-5days max!

April 18, 2025
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Reply from Dynamite Clothing

Hi Chantal, we really appreciate hearing how much you enjoyed your online experience with us. See you online again soon!

Rated 5 out of 5 stars

Great service

Great service, attentive staff, beautifully merchandised store!

April 15, 2025
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Reply from Dynamite Clothing

Hi Michelle, we're loving how much you enjoyed your in-store experience. Can't wait to see you again!

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