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Dyno-Rod - Bedfordshire Reviews 

407
TrustScore 4.5 out of 5

4.7

Unit 10 Westbury, Turners Hill, EN8 9BD Cheshunt, Hertfordshire, GB


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Rated 5 out of 5 stars

Excellent service, I was kept updated about when the engineer would reach me and he even arrived earlier than expected. Telephone contact en route. All really helpful when juggling a busy day. Sam wa... See more

Rated 5 out of 5 stars

We needed a rerouting of waste drain, we required digging up the ground to change the route and fall of the pipe, cutting new opening though an exterior wall and replacing soil pipe in confined space.... See more

Company replied

Rated 5 out of 5 stars

Kept in touch by phone call from office anf from operativr how long it would be before he attended emergency call out. Quickly sorted out issue. Explained how to improve our poorly arranged sewage sys... See more

Company replied

Rated 4 out of 5 stars

Michael appears to have removed our shower tray/sink blockage in our ensuite using his camera and drain snake. Very tidy job, communicated well and I'm very pleased. What I do not like is the advert... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 10 Westbury, Turners Hill, EN8 9BD, Cheshunt, Hertfordshire, United Kingdom

  • 01908 880408

4.7

Excellent

TrustScore 4.5 out of 5

407 reviews

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4.7

All reviews

(407)

8,297 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good service Speedy response and blockage cleared…

Speedy response and blockage cleared fifth visit in 18 months now more aware of what is problem further up pipe on next door property given excellent advice to keep a check on potential future blocks before they develop into more serious problems

February 3, 2025
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Hi Carole,
We appreciate your kind words and are glad to hear that we were able to resolve your issue quickly. We understand the frustration of experiencing blockages, and we strive to provide our customers with the best possible service. We're happy that we were able to provide you with valuable advice to prevent future issues.
Thanks,
Dyno East Midlands

Rated 5 out of 5 stars

Awesome

Fast, friendly and professional service.
Highly recommended A ***

January 30, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Hi Pete,
Thank you for your kind words. We appreciate your feedback and are glad to hear that you were happy with the service you received.
Thanks,
Dyno East Midlands

Rated 5 out of 5 stars

£185 well spent

2nd time we have used dyno rod and they were brilliant. Water provider would not come out to sewer blockage again because they said it was in private sewer part.

Dynorod used camera which showed that the cause was downstream in the shared sewer. Operative very friendly and showed/explained everything.

Water provider now coming back once they read Dynorod report!

January 17, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Thank you for your kind words and for sharing your positive experience with us. We're delighted to hear that our team was able to provide you with the assistance you needed. We appreciate your feedback about the camera inspection and the friendly service provided by our operative. We're glad that our report was helpful in resolving the issue with your water provider.

Rated 5 out of 5 stars

What an amazing person,

What an amazing person,
Total asset to the company
Great advice.

January 15, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad you found our advice helpful.

Rated 5 out of 5 stars

awsome service 👌

awsome service 👌
can't fault at all professional efficient and very nice person
thank you for ur help
Rowley

January 14, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We're so glad to hear you had a positive experience! It's wonderful to know that you found our service professional, efficient, and friendly. We appreciate your kind words and are happy to have helped.

Rated 5 out of 5 stars

Arrived in the time window arranged

Arrived in the time window arranged. Pleasant and efficient when working.

January 14, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Thank you for your kind words. We appreciate your positive feedback and are glad you were happy with the service.

Rated 5 out of 5 stars

Very easy to book an appointment

Very easy to book an appointment. The engineer came promptly. He was very professional. Problem solved

January 13, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Thank you for your positive feedback. We're delighted to hear that you found the booking process easy and that the engineer was prompt and professional. We appreciate you taking the time to share your experience. We strive to provide excellent support, and your comments reinforce our commitment to customer satisfaction.

Rated 5 out of 5 stars

Austin came out and did a great job

Austin came out and did a great job, very friendly and cleaned up after as well. Really appreciated the service from Austin

January 7, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Thank you for your kind words! We're so glad to hear you were happy with the service you received. We strive to provide excellent service and appreciate your feedback.

Rated 5 out of 5 stars

Problem Sorted

Stephen Newton came round today for a drain blockage, fixed in efficient time and such a nice guy to deal with. Really friendly and helpful and a great attitude. Thanks

January 8, 2025
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

We're thrilled to hear you had a positive experience with Stephen. We appreciate your kind words about his efficiency, friendliness, and helpfulness. We strive to provide excellent service and we're glad Stephen was able to meet your needs.

Rated 5 out of 5 stars

Excellent service

Excellent service, turned up on time, did the job efficiently and quickly and were helpful and polite

January 7, 2025
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Thank you for your kind words. We're delighted to hear that you were happy with the service you received. We strive to provide excellent support, and your feedback reinforces our commitment to customer satisfaction. We'll share your positive comments with our team.

Rated 5 out of 5 stars

Drains blocked

Drains blocked, that's no problem with Dyno-Rod by your side. Very friendly drainage engineer that knew what he was doing. All around great service.

December 30, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Adam,

We appreciate you taking the time to share your positive experience. We're happy to hear that our drainage engineer was friendly and knowledgeable, resolving your blocked drains effectively.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Great service

Called them. They came when they said. Engineer was superb. All sorted within and hour. Excellent service.

December 19, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Matthew Hobbs,

We're happy to hear that our engineer provided such excellent and timely service! Thank you for your positive feedback; we appreciate you taking the time to share.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Roly is my hero

Roly is my hero. This guy deserves a bonus. He works so hard and we are regular customers as I have disabled children who are always putting wipes down the toilet despite my protests! He never once made me feel bad about this situation!

December 17, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Nicola Curtis,

We appreciate you sharing your experience. We're so glad to hear that you were pleased with the hard work completed and that our team member was understanding of the situation.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Excellent work-Highly recommend

I want to thank the team composed by Michael McNally, Evan Genner, Zack Perkins and Connor Kendrick because of their excellent work fixing the damage of the rest pipe and blocked toilette in my property. They send an engineer to assess the damage very quickly and they were able to fit us in despite being extremely busy approaching Christmas. I was amazed by their empathy and great understanding of our situation and their efforts in trying to help us. They conducted the fixing work quickly and to very high standards, explaining everything they were doing. They also found an easier and cheaper way to fix the pipe, which resulted in a lower bill for me. They are absolutely amazing, professional and polite. And Michael sent the report on the same afternoon. This is the second time we have used this company and I highly recommend them.

December 16, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Marcellinus W Joseph,

We appreciate your kind words! We're happy to hear that the team provided excellent service in addressing the pipe and toilet issues at your property. It's great to know that their empathy, understanding, and efficient work met your expectations, especially during the busy Christmas period. We value your recommendation!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Stubborn blockage resolved

Easy to book and the appointment given very fast!
The engineer (Roland) unblocked the manhole and cleared a very stubborn blockage, that the engineers at ThamesWater had failed to unblock.
Highly recommend!

December 16, 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

igm,

We appreciate you sharing your experience. We're happy to hear that you found the booking process easy and the appointment prompt. It's great to know the engineer resolved the stubborn blockage successfully.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Flushing out the competition

Dyno Rod have been absolutely brilliant in every way since I made contact with them, going above and beyond to make sure my problem is taken care of. Communication has been excellent through out and the man that turned up to do the job was very polite and helpful. I couldn’t recommend this company enough.

In comparison I had no end of trouble with another coMpany of a similar namE and in acTual fact aRe still waiting fOr a call back when one of their directors is available, a year later and I’m still waiting.

December 9, 2024
Unprompted review
Dyno-Rod - Bedfordshire logo

Reply from Dyno-Rod - Bedfordshire

Scott Warren,

We're happy to hear that you had a brilliant experience! We appreciate your positive feedback regarding our team's communication, politeness, and helpfulness. It's great to know we exceeded your expectations. Thank you for recommending us!

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

First rate Dyno-rod engineer

The Dyno-rod engineer - Daniel Rumsey, was simply first rate. He cleared a difficult blockage to my storm drain which comprised a lot of silt and roots. Daniel worked tirelessly to clear the drain and confirm all was well using the CCTV camera. He was extremely courteous and remained very professional throughout the entire process despite the poor weather conditions.
Taylor from the Dyno-rod back office support was particularly helpful and most professional.
I would certainly recommend Dyno-rod for all drainage clearance work.

December 10, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Geoff Ambrose,

We appreciate you sharing your positive experience. We're happy to hear that the engineer was able to clear the difficult blockage in your storm drain. We appreciate you acknowledging their tireless work, professionalism, and the helpfulness of our back-office support. Thank you for recommending our services.

Best wishes,
Emma
Dyno-Rod

Rated 5 out of 5 stars

Both engineers were helpful and polite

Both engineers were helpful and polite. I was updated 15 minutes before they arrived.
I had 2 visits, as the first engineer advised we call the water company to clear a drain that was not yet completely blocked, but would block eventually, which I did, and the water company did that no charge. Then a second Dyno visit to complete the survey, and clean our drains.

November 6, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Elizabeth Gallacher,

We appreciate you taking the time to share your experience. We're happy to hear that the engineers were helpful and polite and that you were notified of their arrival time. We're glad the team was able to resolve the drain issue efficiently.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic company

Fantastic experience from start to finish. No fuss booking system, getting a date & time that suits me quickly. Received a call on the day to be offered an earlier time if that suited me and then a call shortly before they arrived. Technicians were friendly and informative, offering advice for future issues and answering any questions we had. They resolved all our issues quickly and with due care & attention. Highly recommend!!

November 22, 2024
Unprompted review
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Reply from Dyno-Rod - Bedfordshire

Sian,

We're happy to hear that you found the booking system easy to use and that the technicians were helpful and efficient. It's great to know they resolved your issues quickly and provided useful advice. Thank you for your recommendation!

Dyno-Rod

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