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Dyno-Rod - East Scotland Reviews 

766
TrustScore 5 out of 5

4.9

Mid Road Industrial Estate 6, EH32 9ER Prestonpans, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a really insane blockage, contacted loads of plumbers and no one could do it, or even answered the phone in some cases. But these guys managed to clear it, they put in a lot of effect and time and... See more

Company replied

Rated 5 out of 5 stars

Euan came on time and checked what was required then carried on and fixed my fault explaining other work that was required to be safe in my bathroom. He was polite and efficient and worked quickly a... See more

Company replied

Rated 4 out of 5 stars

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove... See more

Company replied

Rated 5 out of 5 stars

Kevin telephoned to say he was on his way, arrived when he said he would & got to work immediately to clear a blocked drain in the garden . Turned out to be more of a problem than 1st anticipated, bu... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Mid Road Industrial Estate 6, EH32 9ER, Prestonpans, Scotland, United Kingdom

  • 0187 580 8564

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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4.9

All reviews

(766)

8,500 reviews in the last 12 months

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Rated 5 out of 5 stars

Total satisfaction from beginning to end

Very easy and simple to contact and arrange a call out.
The engineer phoned to say he was on his way and arrived within 30 minutes.
The engineer quickly identified the source of the problem and acted immediately to remedy it.
The engineer advised on every aspect of the situation and completed the job to my satisfaction. He was very approachable and explained how to act on future problems.

April 24, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Ian,

We appreciate you taking the time to share your experience. We're happy to hear that you found it easy to arrange a call out and that the engineer was prompt. It's great to know the engineer quickly identified and resolved the problem, while also providing helpful advice.

Dyno-Rod

Rated 5 out of 5 stars

Great service

Kevin arrived earlier then expected

He then quickly identified the problem and sorted it

Could ask for a better service

Big thank you to Kevin and the rest of the team

April 23, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Graeme Manson,

We're happy to hear that the service was efficient and the issue was resolved quickly. We appreciate your kind words and thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Good job, good price, will use again.

They arrived on time, did a good job. They were able to provide advice on future services (annual maintenance).

Price was clearly explained before they arrived and was a reasonable cost.

I will be using their services for ongoing regular annual maintenance on the basis of how this job went.

April 23, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

David Kettle,

We appreciate you sharing your experience. We're happy to hear that you were pleased with our team's punctuality and quality work. We're also glad our pricing and advice on future services met your expectations. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service from Scott

Excellent service from Scott. Very professional and polite - cleared the blockage with no problem

April 22, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Lewis Macqueen-Fraser,

We appreciate you sharing your feedback. We're happy to hear that the blockage was cleared without any issues and that the service was professional and polite.

Dyno-Rod

Rated 5 out of 5 stars

Fast and friendly

Issue with blockage between kitchen and shower. Engineer came and within an hour was able to diagnose and clear block. Professional job and diagnosis was explained in very simple terms. Hopefully no more blockages in near future but very much in good hands if so.

April 17, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Ezu Alem,

We're happy to hear that the engineer was able to quickly resolve the blockage issue. We appreciate your positive feedback regarding the professional service and clear explanation provided. We're glad you feel in good hands!

Dyno-Rod

Rated 4 out of 5 stars

Kitchen waste water issue

Kevin the plumber called me to advise that he'd be with me shortly. When he arrived, he quickly assessed what the problem was and what the best way to resolve it. He used his wetvac machine to remove sludge & gunge from a cast iron pipe - then checked and confirmed that the issue had been fully resolved. He was friendly & professional throughout the operation.

April 16, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mr Bolton,

We appreciate you sharing your experience. We're happy to hear that the plumbing issue was quickly assessed and resolved using the wetvac machine. It's great to know you found the service friendly and professional.

Dyno-Rod

Rated 4 out of 5 stars

Fast & businesslike, but friendly.

Scott arrived when he said & got straight to work.
After using the plunger he 1st thought it sorted, but refilled & checked several times before asking me what i thought. It still seemed slightly slow, so he took the side off & checked the trap, all clean.
Then we went outside & Scott pointed out the likely area if there was a blockage and suggested a quote.

April 16, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Andrew Sandeman,

We appreciate you sharing your experience. We're glad to hear that the arrival was punctual and the work was thorough. We value the feedback regarding the assessment and the suggestion of a quote for the potential blockage.

Dyno-Rod

Rated 5 out of 5 stars

Seamless, friendly and swift service

We had Peter round to clear the drain at the back of our house and found the service to be 5*.
Peter had done his research on where our main drains were, quickly identified the problem and worked swiftly to fix it. It was a completely seamless service and the issue was fixed in no time. Peter was polite, knowledgeable and friendly which made the visit so much easier!

April 14, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Caroline Paterson-Brown,

We appreciate you taking the time to share your experience. We're happy to hear that our service was efficient, and the issue was resolved quickly. We're glad the engineer was polite, knowledgeable, and friendly.

Dyno-Rod

Rated 5 out of 5 stars

Scott did an amazing job!

Scott did an amazing job fixing a problem that others tried and failed.
Very friendly guy and explained everything thing he did! Give him a raise.

April 14, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

DIAMOND KID,

We appreciate you sharing your feedback! We're happy to hear that our team member fixed the issue, was friendly, and explained everything clearly. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Could not ask for a better service.

Very professional and friendly, extremely thorough job. Explained the process throughout, persisted with stubborn areas, full view of pipework and problems throughout with camera. Evidenced strong knowledge and made a spot on judgement call based on initial assesment, which went on to ensure a job done to an extremely high standard. Third time we've used Dyno-Rod and could not ask for a better service. In addition was very tolerant of my wanting to watch & understand from start to finish. HUGE thank you Dave.

April 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

DK,

We're very happy to hear about your positive experience! We appreciate your kind words regarding the thorough job and clear explanations. We're delighted that the service met your expectations and that you felt comfortable understanding the process. Thank you for your continued trust in our services!

Dyno-Rod

Rated 5 out of 5 stars

Very professional and thorough

Very professional and thorough. We had our blockage resolved in 15 minutes. Our specialist gave us lots of tips to prevent the problem reoccurring. We are very grateful and wouldn’t hesitate to recommend.

April 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Irena Giraud,

We appreciate you sharing your feedback. We're happy to hear that our specialist resolved your blockage quickly and provided helpful prevention tips. Thank you for recommending our services!

Dyno-Rod

Rated 5 out of 5 stars

Swift and easy

Excellent job. Kev was very friendly and chatty. Issue fixed swiftly

April 13, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Kenny Fulton,

We appreciate you sharing your feedback! We're so glad to hear that the service was friendly, quick, and effective at resolving the issue.

Dyno-Rod

Rated 5 out of 5 stars

Scot arrived promptly

Scot arrived promptly, on time. He completed the work well, and checked an additional drain not originally thought to be a problem. Friendly guy.

April 4, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Phil,

We appreciate you sharing your feedback! We're happy to hear that the work was completed well, that the technician was friendly, and that he was punctual. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

100% recommend

Easy to book a slot online. Communication was great - pricing was explained fully and the engineer phoned when he was on his way. Alec solved the problem quickly and efficiently and was friendly and informative throughout. 100% would recommend

April 3, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Fiona Clark,

We appreciate you sharing your feedback. We're happy to hear that booking was easy, communication was great, and the issue was resolved quickly and efficiently. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Fast and efficent service

Fast and efficent service. Scott was friendly, informative and professional. I would highly recommend.

April 2, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Nicola Wright,

We appreciate you sharing your feedback. We're happy to hear that you found our service fast and efficient, and our team member friendly and professional.

Dyno-Rod

Rated 5 out of 5 stars

Emergency call out for my mum and dad

Emergency call out for my mum and dad, scott attended within a couple of hours, fixed the problem. Done a great job, very tidy, mum and dad are pleased.

April 1, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Mrs S Burke,

We appreciate you sharing your feedback! We're happy to hear that the problem was resolved quickly and efficiently, and that your mum and dad are pleased with the tidy work. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Great communication and a difficult…

Great communication and a difficult problem was solved!

April 1, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

ana mesle,

We appreciate you taking the time to leave us this great review. We're happy to hear that the communication was great and the issue was resolved!

Dyno-Rod

Rated 5 out of 5 stars

Great Service.

Booking was easy. Dave contacted us in good time to let us know when he would arrive. On arrival he was polite, friendly and efficient, and clearly described the problem so far as he was able to analyse it.
The cost is moderate compared with other quotes received in the past from other companies.

March 30, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Andrew Deuchar,

We appreciate you taking the time to share your feedback. We're happy to hear that the booking process was easy and that you found our technician to be polite, friendly, and efficient. We're also glad you were satisfied with the cost.

Dyno-Rod

Rated 5 out of 5 stars

Everything was extremely smooth

Everything was extremely smooth, from booking the job through to completion.
The engineer, Eck, was excellent, he
explained things very clearly and solved the problem .

March 30, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

Stephen,

We appreciate you sharing your feedback! We're happy to hear that the job was smooth from booking to completion and that the engineer explained things clearly and resolved the problem.

Dyno-Rod

Rated 5 out of 5 stars

Great customer service.

Great customer service.
Cleared the blockage.
Lovely friendly engineer (Scott)
My only slight issue was that the appt was 8am to 6pm !
An Am or Pm time slot would have been preferable.

March 25, 2026
Unprompted review
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Reply from Dyno-Rod - East Scotland

kay croll,

We're happy to hear that the service and engineer were great and that the blockage was cleared! We appreciate your feedback regarding the appointment time frame, and we'll consider this to improve our scheduling.

Dyno-Rod

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