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Dyno-Rod - Essex Reviews 

201
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TrustScore 4.5 out of 5

4.7

5 Albemarle Road, Angels House, BR3 5HZ Beckenham, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The plumber from Dynarod, South East Division was most helpful and knowledgeable and explained everything he was doing. He was the third person from their company who has have tried very hard to find... See more

Rated 5 out of 5 stars

Excellent all round, was able to get a same day appointment, the engineer worked very efficiently and sorted our (quite serious) drain blockage out very quickly using some sophisticated equipment. The... See more

Rated 5 out of 5 stars

Excellent service, booked via telephone. Very prompt, same day appointment approx 3 hours after phoning up. Informed of cost inc VAT in advance so no nasty extras or call out charge. Anton who cove... See more

Company replied

Rated 5 out of 5 stars

Excellent Service today regarding a leak from my kitchen taps, a new tap was recommended due to corrosion. I was given choices as to purchasing one myself or choose a Dyno tap. I chose to go with a Dy... See more


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • 5 Albemarle Road, Angels House, BR3 5HZ, Beckenham, England, United Kingdom

  • 0208 768 4874

4.7

Excellent

TrustScore 4.5 out of 5

201 reviews

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4.7

All reviews

(201)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Engineer Lance was very efficient

Engineer Lance was very efficient, assessed the problem and completely necessary replacement. Would definitely recommend.

October 15, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Morning

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer Lance. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Make sure you describe the problem correctly so that the right engineer attends with the equipment required to fix the problem

Engineer arrived and unblocked our drain & advised if it happens again request a camera as it may be a blockage further up the drain. Very helpful & efficient

September 26, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Anton was excellent cleared the…

Anton was excellent cleared the blockage very quickly which was great as it was for my elderly father whilst I was on holiday thanks very much.

September 28, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Great quick and easy service

Great quick and easy service!
Got job done very quick
10/10👍🏼😁
Can't fault!

September 23, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Efficient and Speedy service

Speedy service. Came out same day. Guy that came was professional, super efficient and knowledgeable. He is an asset to Dyno-Rod. I don’t envy his job at all but super relieved that someone is happy to clear any blockages.

September 17, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Dyno was brilliant

Dyno was brilliant. They had to come back a second time as the first visit found that our drain was severely blocked so we had to have more intensive work done. They only charged us for the work that was completed and did the job.
The guys who came round were friendly and really understanding of me and my 4 month baby. Trying to be as clean and quiet as possible.

Thank you.

September 13, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We are pleased to know the engineers that attended delivered great customer service.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

A stress free experience to a stressful situation!!

I had a very bad blockage in my kitchen.
It took the man from Dyno-Rod a while to unblock it, but he eventually managed it. He did a brilliant job and was friendly and helpful. I would highly recommend using them.

September 3, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

The man was very friendly and…

The man was very friendly and professional,
got the job done with efficiency and very thorough cleaned up with no mess, respected my property 5 star .

August 7, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our 5* review. We are delighted to hear you had a great experience with our engineer Anton and that the works carried out was done efficiently and very thorough. We we shall look forward to resolving any drainage needs you have in the future!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Excellent service from Dyno-Rod

Excellent service from Dyno-Rod. Good work from Stuart. Recommended.

August 6, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Morning,

Thank you for our review, we really appreciate you taking the time to do this. We are pleased to find out you have had excellent service.

We will also this on to our engineer Stuart!

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Fast response to emergency call out

Fast response to emergency call out. Couldn’t get through via phone but online chat service was quick and helpful. Problem dealt with quickly and efficiently.

August 5, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you so much for taking your time to write this review! We are pleased that this was dealt with efficiently and professionally.

Your comments will be passed onto the team.

Thank you again

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Great two blokes

Great two blokes , very helpful didn’t leave job until they was 100% sure work was at no risk of blocking again.

Would recommend.

Please say thankyou again to staff.

July 29, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Very good service

Very good service , phoned to say when he would be at my home , arrived on time , fixed the problem in less than 15 mins , water running fee , a little costly but a satisfied customer and the kitchen back to normal ,

July 25, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Afternoon,

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 1 out of 5 stars

False advertisement

False advertisement, booked a job in to clear drains at our office. Website said they would attend to quote and likely complete the work on the same visit. The technican called me and said it would be a 200+ call out fee then 100 per half hour following that.

July 19, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Afternoon

We are sorry to hear about your frustrations. I would like to advise that it is part of our process to call to advise you on the hourly rate prior to attending so you have an idea as to whether you would like to proceed.

There is no false advertising, we would still attend to quote free of charge if you did not want to go ahead there and then. The engineers would also be able to give you a more specific quote on arrival once he knows approximately how long it would take. We do not charge if no work is carried out. From the job description we received the prices were provided for the hourly rate for what the price will be based on. I hope that clarifies some concerns and we apologise if that was not made clear

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Rated 5 out of 5 stars

Great service

Great service

July 5, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Good Afternoon,

Thank you so much for our 5* review, we are so pleased to hear our engineer gave you great service.

We will pass on your comments to our engineer Stuart.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Excellent prompt service

Phoned to let us know he was on the way,quickly identified the problem, wet wipes blocking, cleared quickly and cleaned drain and surrounding area, excellent service

July 5, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we shall look forward to working with you in the future should you need us! We are delighted to hear that you had excellent service.

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Very efficient

Dyno-Rod arrived within 30 minutes of my call. Issue was quickly identified and resolved.

July 4, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we are pleased to hear of the efficiency of your appointment!

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Did the job and arrived when they said.

Arrived promptly when they said they would, polite and straight on it. Happy to explain what was going on and checked neighbours drain too to be sure.

May 22, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

We are so pleased to receive this great review, thank you for taking the time to leave this for us

Dyno Rod Essex Ltd.

Rated 5 out of 5 stars

Got same day call out & paid quoted price

Called 20 mins before arrived to let us know he was on his way. Sorted the blockage for us & cleaned up after. Very pleased with the service would definitely use again if we had a problem

May 16, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Rated 1 out of 5 stars

Good engineers - thick, useless managers

This week we made two appointments with dynorod via British Gas. All through both days, dynorod sent text messages stating that 'You job is still scheduled to go ahead'. But by late afternoon on both days, it was obvious that they were not going to arrive. When they were contacted, the Dyno managers blamed the British Gas call centre staff (which appeared to be a deliberate lie) and generally made it clear that they couldn't care less. One babbled like an idiot throughout the call, making it practically impossible to reply - then simply hung up when I asked him to listen to my point of view. Another made a sarcastic comment of "You have a nice day" before hanging up. The engineers are very good (when the management can be bothered to set up a simple appointment). But the managers seem to be entirely lacking in any kind of intelligence or useful function.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, turned up on time, did the job.

April 19, 2024
Unprompted review
Dyno-Rod - Essex logo

Reply from Dyno-Rod - Essex

Hi

Thank you so much for our 5* review!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

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