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Dyno-Rod - Gloucestershire Reviews 

378
TrustScore 5 out of 5

4.9

Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ Bourton-on-the-Water, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What an amazing service. Contacted Dyno-Rod and the process for booking a site visit was simple and very efficient. Appointment arranged within a few days on making contact with the booking team.... See more

Rated 5 out of 5 stars

We have a problem with a drain which appeared to be broken underground. The technician arrived within the hour and used a camera to locate the problem. He then flushed the drain and proposed a course... See more

Rated 5 out of 5 stars

Dan did a really excellent job. It was not easy to find the route of the drain or access points, but he was really committed and eventually resolved our issues for good. Thanks

Rated 5 out of 5 stars

The engineer/plumber that sorted out our problem certainly knew his stuff and repaired the faulty part to our unvented pressure cylinder. I would like to congratulate him. His name was DENNIS and he w... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 3B, Hawthorne Court, Bourton Industrial Park, GL54 2HQ, Bourton-on-the-Water, England, United Kingdom

  • 01451 885393

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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4.9

All reviews

(378)

8,180 reviews in the last 12 months

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Rated 4 out of 5 stars

The engineer did a fine job but I was…

The engineer did a fine job but I was not happy paying £180.00 for 20 minutes work. For this reason I would be apprehensive about using this company again

March 4, 2024
Unprompted review
Dyno-Rod - Gloucestershire logo

Reply from Dyno-Rod - Gloucestershire

Good afternoon,

Thank you for your review.

We charge a fixed rate of £180 per clearance job so, if we had been onsite for 4 hours to clear a blockage, you would still have only been charged that fixed rate and nothing more.

Rated 1 out of 5 stars

Rob is very pleasant but it’s a lot of…

Rob is very pleasant but it’s a lot of money to pay for him carrying a wet & dry vax & his colleague carrying a plunger into the house then telling me they cannot sort out the problem & it will cost me a fortune to get it sorted out but not sure when!

February 28, 2024
Unprompted review
Dyno-Rod - Gloucestershire logo

Reply from Dyno-Rod - Gloucestershire

Good afternoon,

Thank you for your review.

Having looked in to you appointment, i can see that you weren't actually charged for your appointment and that this was explained by my colleague yesterday afternoon. You were provided with a quotation to have a cleanse completed which you are yet to accept. This is completely up to you if you would like to accept this quotation or not.

Rated 5 out of 5 stars

Fantastic support from Dyno-Rod

Fantastic support from Dyno-Rod. By the time they came to the house our blockage had actually gone, however the advice given to us was so helpful in relation to preventing further blockages.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The dyno rod understood my personal circumstances and arranged a visit as soon as they could. Onsite he explained everything, cleared the blockage and cleaned up.Could not ask for more

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Soakaway issue.

Called the Gloucestershire team about a soakaway issue. The customer service team could not have been more helpful from Daisy who handled the initial call to Martin the engineer who called. Keen to help, knowledgeable and friendly and helpful.Job booked with no fuss.

January 26, 2024
Unprompted review
Rated 4 out of 5 stars

Blockage Saga

Admin error led to cancellation of original appointment cancelled without notice , which was discovered when l rang the office .
Next day visit arranged, engineer (Danny ) rang to confirm arrival time , he provided a prompt ,friendly, efficient and informative service, providing quote for drain run repairs .. most impressed .

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, came out promptly and persevered when the problem was difficult to resolve, Danny diagnosed the problem which had been going on for a while, using experienced methods and was professional and friendly, excellent!

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Martin saved us!

Martin was awesome. He rang ahead of time to let us know he was coming. And even though the situation was not as simple as expected, he skilfully solved our issue and charged us what had been quoted initially!

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I can't praise them enough for all their help they've given us in the past couple of days when we've had to deal with a local water Co and the time they've taken to help me resolve the situation.
And to their engineers who came out to fix our blocked drains.
Efficient & friendly service.
Wouldn't hesitate to recommend.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Matt solved the problem in less than a minute. Severn Trent had been unable to do so. Friendly and ultra efficient, particularly on Christmas Day!

December 25, 2023
Unprompted review

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