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Dyno-Rod - Kent Reviews 

606
TrustScore 5 out of 5

4.8

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The Dyno-Rod operative was impressively competent, persevering and cheerful. He knew his stuff. He was 99% convinced that there was another manhole - though none was visible. His camera confirmed it.... See more

Company replied

Rated 5 out of 5 stars

Engineer phoned ahead to confirm he was on his way and arrived on time. He was friendly and professional, explaining what he was doing and why. The problem was located promptly and dealt with efficien... See more

Company replied

Rated 5 out of 5 stars

The Dyno-Rod engineer was great resolved the blocked drain issue. Booking the appointment was simple and the communication to confirm the appointment on the day and call from the engineer to say he wa... See more

Company replied

Rated 5 out of 5 stars

Booking online was simple. Phone call in the morning to confirm the problem and provide a quote. Engineer called before arrival and arrived on time. Explained the process and was only here about 30... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.8

Excellent

TrustScore 5 out of 5

606 reviews

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4.8

All reviews

(606)

8,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick and friendly

Quick response time, came out within a few hours. Engineer was friendly and happy to explain the issue.

March 20, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Barry, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

The response was very speedy and efficient

The response was very speedy. The team member who came was friendly, informative, efficient and honest regarding the cause and possibility of recurrence.

March 18, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Wendy, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Called at 09:45 and Steve was here within 20 minutes. Cleared the main drain blockage very efficiently and was really helpful.
Would highly recommend

March 13, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Oliver, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

All done

All done, straight away. Friendly to talk to, polite. And very helpfull. Thank you Dino Rod.

March 11, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Janet, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Called to confirm in the morning and then 30 minutes before arrival. Solved the problem efficiently and effectively. Would use again.

March 4, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Beverley, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drain

Very prompt, informing us when on way, efficient and a friendly and helpful young man.

March 3, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Joyce, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Sewage coming up out of drain

I had noticed sewage coming up through my drain so contacted my local council who put me through to their maintenance who contacted dyno rod they attended the same afternoon as rung he turned up very polite very informative and sorted the problem within an hour very professional

February 28, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Steve, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great experience

Lovely, knowledgeable man. Quick and efficient service. Highly recommend

February 24, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jenny, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service
Worker very pleasant and explained fully what he was doing.
Highly recommend

February 19, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jan, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Prompt service

Prompt service, clear explanation of work required,

February 19, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Elizabeth, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

A very difficult leak

We had a very difficult leak to repair due to it’s location
very close to the concrete screed floor. Thankfully Scott
was sent to resolve our problem. He was brilliant and
approached and successfully completed the job in a very professional manner. If you should ever have the misfortune of finding a leak and Scott is sent to resolve it, rest assured that you will be in good hands.

February 12, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Patricia, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Super service and very friendly

Super service and very friendly. Thank you!

February 10, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jackie, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Almost unblocked rainwater drains

They did everything they could in the freezing rain to try to unblock rainwater drains carrying junk from the road. The drains are certainly much better now. They made clear suggestions on how to investigate the cause of a remaining blockage.

February 7, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Davina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Blocked drain for the outlet from my kitchen in a first floor flat.

Thank you. I had a blocked drain and the excellent man unblocked it and knew exactly what he was doing!

February 5, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi John, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Add a great experience with this…

I had a great experience with this company the man who was sent out was on time, very friendly and professional. The price was good for the work that was done. Would definitely use again.

February 4, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Ian, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Same day service

Same day service, Scott was an absolute star & calmly resolved the issue. Very impressive service. I would highly recommend Scott & the team.

January 28, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Alex, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Really impressed with Carl @Dyno Rod

Really impressed with Dyno Rod, Carl was extremely polite, cheerful and professional- he sorted our issue quickly and smoothly. Would highly recommend! Thanks so much

January 11, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Katherine, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

Excellent service. Talked through what they were going to do, showed images on the camera, which really helped. Fixed price, fair and no extras. Job completed fully satisfied customer. Highly recommend.

December 23, 2024
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi PRFreeman, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service our engineer was…

Excellent service our engineer was friendly and professional and very helpful

January 9, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Tom, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent service

We called Dyno Rod to fix a blockage in the upstairs plumbing. Tom came out first and was really helpful. He worked for hours trying to solve the issue and when he couldn’t resolve it himself, he ensured that someone else came out to fix it the next day. Carl and Sam came the next day and, again, worked extremely hard to resolve the issue. Not only was their workmanship of a very high standard but they were friendly, helpful and very polite. It is good to know that such a big company employs such lovely people. Thank you to Carl, Tom and Sam for their help.

January 3, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi cm1, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Carl, Sam, Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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