Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more
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Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more
Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more
The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more
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Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom
- 01892 882331
4.9
Excellent
595 reviews
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Tom went above and beyond
Tom went above and beyond in a situation that was impossible to fix without changing the whole drain system - he worked really hard at giving us a temporary solution until we could get our pipes replaced. We’re really grateful. Thankyou Tom.
April 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Professional and great sevixe
Amazing service - like night and day from the previous experience with another company. Dyno- Rod arrived early - were professional and polite - explained the process clearly and I wasn’t asked to sign any paper work until the job was finished and satidfied. Highly recommended and would use again if I needed to, 100%
April 15, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Emily, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Rainwater drains cleared
Cleared silt out of my rainwater drains. Water seems to be flowing now. The engineer gave me the contact number of Highways if I have problems in the future.
April 14, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Davina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Super quick and very helpful
I filled out an online form late Sunday night and they were with me by lunchtime on Monday. Turns out we didn’t have a drain problem, we had a deceased rodent problem! They didn’t charge us a call-out fee and were extremely helpful. 10 out of 10 service.
April 14, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jane, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Lawrence and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Great experience.
I was surprised how quickly they came out and unblocked my sewage drain which has been invaded by tree roots. The guy was very friendly and very efficient. Thankyou so much.
April 9, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Elaine, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Great professional service.
Timely, diagnosis with camera, unblocked and left clean and tidy. Nice people to deal with. DynoRod have the right kit and the right training. I always call them when drainage problems arise.
March 25, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Christopher, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Got a difficult job done in a few…
Got a difficult job done in a few hours.
Expert knowledge. Helpful and friendly..
April 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Cee, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David, Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent Plumber Michael from Dyno plumbing
Michael the plumber from Dyno plumbing was excellent. He asked what the problems were and was very professional.
He fixed a problem with a leak from pipes from.boiler that leaked on garage floor.
He also fixed a pop up plug that kept getting stuck. He got straight on with work needed. Completed jobs excellently. Highly recommend Dyno Plumbing
March 26, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Gina, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Michael and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Noticed a blocked drain outside on…
Noticed a blocked drain outside on Saturday and booked an appointment online for the next day (surprisingly Sunday was an option). Good communication and clear pricing (annoyingly my BG Homecare plan didn’t include drains). They arrrived on time and fixed the issue with a minimum of fuss. Would definitely recommend.
March 23, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Phil, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Great service
Although they can be more expensive than others I believe, they were the only people that answered at all on a Saturday evening! They explained what the price would be (as I don't have British Gas cover) and told me someone would call me in one hour. In fact, Dan called me about 30 minutes later and said he could be with me in the next 35 mins. On arrival, he went through all the things we'd tried as he wanted to prevent us having to pay if it was something simple before he went to get the kit. It turned out to be a blocked drain that was stopping the toilet from flushing properly, he used a jet washer to clean the drain and checked the waste pipes, which he said were not too bad, when he finished, he was able to answer my questions about condition and where the problem had been. It was very stressful when it happened, but Dan made it a far less stressful experience when he arrived. I've never used DynoRod before, but based on this first experience, I would definitely use again.
March 22, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Andy, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Quick and friendly
Quick response time, came out within a few hours. Engineer was friendly and happy to explain the issue.
March 20, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Barry, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
The response was very speedy and efficient
The response was very speedy. The team member who came was friendly, informative, efficient and honest regarding the cause and possibility of recurrence.
March 18, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Wendy, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service
Excellent service. Called at 09:45 and Steve was here within 20 minutes. Cleared the main drain blockage very efficiently and was really helpful.
Would highly recommend
March 13, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Oliver, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
All done
All done, straight away. Friendly to talk to, polite. And very helpfull. Thank you Dino Rod.
March 11, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Janet, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent service
Excellent service. Called to confirm in the morning and then 30 minutes before arrival. Solved the problem efficiently and effectively. Would use again.
March 4, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Beverley, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Blocked drain
Very prompt, informing us when on way, efficient and a friendly and helpful young man.
March 3, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Joyce, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Sewage coming up out of drain
I had noticed sewage coming up through my drain so contacted my local council who put me through to their maintenance who contacted dyno rod they attended the same afternoon as rung he turned up very polite very informative and sorted the problem within an hour very professional
February 28, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Steve, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Great experience
Lovely, knowledgeable man. Quick and efficient service. Highly recommend
February 24, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jenny, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Excellent quick service
Excellent quick service
Worker very pleasant and explained fully what he was doing.
Highly recommend
February 19, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Jan, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
Prompt service
Prompt service, clear explanation of work required,
February 19, 2025
Unprompted review
Reply from Dyno-Rod - Kent
Hi Elizabeth, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger
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