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Dyno-Rod - Kent Reviews 595

TrustScore 5 out of 5

4.9

Ellingham Way 121, TN23 6LZ Ashford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Made my initial call at 4.45pm to the call centre. Within 3 hours my drain that has been blocked for some time is now clear. Excellent communication throughout from the call centre, then within mi... See more

Rated 5 out of 5 stars

Carl and Sam from DynoRod were brilliant.They arrived at the time they had previously advised and were friendly considerate and very professional telling us at the start what they were going to do and... See more

Rated 5 out of 5 stars

Easy online booking, quick confirmation and quote via telephone. Same day solution to my (very) blocked toilet, including a CCTV check to make sure everything was good. Fixed price, so no surprises. W... See more

Rated 4 out of 5 stars

The price! Less than 30 mins and cost £195??? Surely a progressive pricing would be more appropriate. Chap was pleasant but didn't go the extra yard and lift a couple of manholes to check drain... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Ellingham Way 121, TN23 6LZ, Ashford, England, United Kingdom

  • 01892 882331

4.9

Excellent

TrustScore 5 out of 5

595 reviews

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Rated 5 out of 5 stars

Professional and thorough

Professional and thorough. Problem was sorted with little mess and totally happy with the service

June 26, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Jocelyn, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service

Great service. Dynorod came out at short notice to clear an outside drain. Tom, the guy who came out was efficient, knowlegeable and got the job done fast. I have used Dynorod a number times and always found them excellent

June 24, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Matt 15, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Effectively removed the long standing…

Effectively removed the long standing blockage. Friendly engineer

June 23, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Roland, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

No more sleepless nights with worry

I had a leak somewhere under my 2000 square feet of solid floor - I was absolutely terrified that I was going to have to have the whole lot dug up. I couldn’t pressurise the system at all so the pipe joint had obviously almost/completely blown. I honestly thought that I’d need to take out a second mortgage to solve the issue but the engineers from Dyno Kent found and fixed the leak! No drama, no chaos, no second mortgage - I slept properly for the first time in weeks. Thank you Dyno; thank you Adam and Darnell 🙏🏼

June 20, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Karen,

I'm glad that you've received such excellent service, however your review is on our DynoRod Drainage site so the Dyno Plumbing company for whom the engineers work cannot see your comments! I've notified them but could you please send your review to Dyno Plumbing Kent & London?

Thank you,

Peter Messenger

Rated 5 out of 5 stars

impressive kit.

impressive kit.. the job was done well and efficiently- thanks!

June 20, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Lalor, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very good professional service

Very good professional service. Arrived promptly as arranged. The engineer was pleasant to deal with and very helpful. He quickly got down to dealing with the problem (a partially blocked surface water drain). Very happy with the service provided.

June 17, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Ian 1, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Efficient, effective and friendly

Within 1 hour of filling out the website form for blocked drain an engineer called me and then arrived onsite within 2 hours. He was very efficient and was not hanging about! Explained the issue clearly so I knew what to look out for in the future. Very friendly service also!

June 12, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Roofy D 1, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matt and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Very prompt service

Very prompt service. The engineer was very pleasant and professional and quickly resolved the problem with my very block kitchen drain. He also pointed out that the support for the manhole cover in my garden was deteriorating and would need replacing on the near future, I was very grateful for the advice.

June 11, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Customer 2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Drain repair

The team were great, very professional and did a fantastic job repairing my displaced drains. Thanks lads! 👍

June 5, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Thanks for the great review Alex! I'll pass it on to Carl and Sam who carried out the repair as well as Paul who organised it.
Pete

Rated 5 out of 5 stars

Service with a smile

Arrived on time, was quickly up and running and with some hardwork on his part all sorted within an hour.

No call out charge but price agreed up front so no money worries.

June 7, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mark, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Tom and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

I recently used Dyno’s services and was…

I recently used Dyno’s services and was thoroughly impressed. The team was very efficient and professional from start to finish. They arrived promptly, communicated clearly, and got the job done with no fuss. It’s refreshing to deal with a company that values both expertise and customer care. Highly recommended!

Thank you, Dyno!

June 5, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Gulnida, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Matthew and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service and value

Prompt response and price quoted and specific date and time plus follow up text and operator called to say on their way. Professional helpful attitude and job done quickly and price reduced without me asking

June 3, 2025
Unprompted review
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Reply from Dyno-Rod - Kent

Hi Freemantle Hall Bexley, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Steve and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 1 out of 5 stars

Unacceptable (lack of) service.

Called at 11am with an emergency job. Chased all day for updates and recieved a call at 4pm to suggest I might want to find someone else to do the job!!! (This is Sat of a bank holiday weekend)

May 24, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Lauren, I'm extremely sorry for this very poor service. The engineer was exceptionally busy on Saturday but should have kept you informed of his progress and given you an ETA. He is an extremely good engineer but I have let him know about this as it was unacceptable to fail to let you know when to expect his visit. Once again please accept my apologies.
Peter Messenger

Rated 5 out of 5 stars

Great service

Easy to book online, engineer turned up on time, contacted me beforehand was very polite and resolved the issue.

May 23, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Graham, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Scott kept me advised of his timing for…

Scott kept me advised of his timing for visit. Turned up when predicted and undertook a thorough job solving the drain issue effectively. A good job and will continue to use as and when needed.

May 16, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Andy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Quick response

Quick response, got the job done quickly and efficiently. Friendly, polite and professional. Highly recommend.

May 16, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Pamela, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Great service polite efficient happy…

Great service polite efficient happy arrived on time and did a great job

May 15, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Mandy, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Dan and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

5☆ service

5☆ service. Scott very knowledgeable dealt with blockage explained everything to me and I've learned a great deal. Polte, and super representative of your company. Thank you.

April 25, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi Debbie, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Excellent experience

Great engineer came out to the appointment. Good communication throughout and highly knowledgeable about the situation. Had the sink flowing again quickly. Would use DynoRod Ramsgate again

April 17, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi LR 2, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with David and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

Rated 5 out of 5 stars

Engineer arrived in good time utilised…

Engineer arrived in good time utilised camera and probes to quickly identify and clear the issue. Once cleared checked to see pipework was sound. Highly efficient and I'm very satisfied with the service. Thanks

April 17, 2025
Unprompted review
Dyno-Rod - Kent logo

Reply from Dyno-Rod - Kent

Hi customer 7, thank you very much for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to share these comments with Scott and the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks, Peter Messenger

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