Two nice gents turned up knew what the problem was straight away sorted and showed us everything along the way set price good job
Location
Switch locationDimsdale Parade West 249, ST5 8ED Newcastle-under-Lyme, England, GB
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Clive came round and within minutes got us un blocked he didnt just do the job and run off, he made sure everything was working fine and gave advice when we asked questions about bits, he was a top bl... See more
Company replied
2 nice gents arrived identified the problem straight away and cleared the blockage were very helpful thank you
Came to me within about an hour of making initial contact. Had a severely blocked toilet which appears to have been the result of previous house owner flushing blue towel, wet wipes and covid masks! T... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Dimsdale Parade West 249, ST5 8ED, Newcastle-under-Lyme, England, United Kingdom
- 01782 692411
4.9
Excellent
317 reviews
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Excellent service excellent replacement drain job very…
Excellent service excellent job very happy with the result
March 19, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
John Collett,
We are so pleased to hear you received excellent service and are very happy with the result. Thank you for your positive feedback!
Dyno-Rod
Great communication through out and you…
Great communication through out and you get to speak to a real person who is local. The technician was with us within a couple of hours. Blockage cleared and back to working order with an hour of arriving on site.
March 16, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Nicola ,
We are so pleased to hear about your excellent experience! It's wonderful that our team provided great communication and a quick resolution to the blockage. Thank you for your kind feedback.
Dyno-Rod
Very fast service within 10 minutes…
Very fast service within 10 minutes after booking an appointment online.. Very pleasant gentleman sorted my mums blockage out in her drain. Would definitely use again if we need them.
March 2, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Julie,
We're delighted to hear that our service was so fast after booking online! It's wonderful to know that our team successfully resolved the drain blockage for your mum. We appreciate your kind words and look forward to assisting you again if needed.
Dyno-Rod
Henry did a great job
Henry did a great job , he was courteous, diligent, informative and a credit to the firm
February 19, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Arthur,
Thank you for your wonderful feedback! We're delighted to hear that our team member made such a fantastic impression with their courteous, diligent, and informative approach. It's always great to know when our team leaves such a good impression.
Dyno-Rod
Very fast response time
Very fast response time. Polite and friendly operator. Didn’t take long to unblock
February 18, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Paul Dennis,
We are so pleased to hear that our response time was fast and that our operator was polite and friendly. It's great to know we could resolve the issue quickly for you.
Dyno-Rod
Really efficient service with great communication
Really good service .initial assessment was carried out same day . A fixed quote agreed . Work was carried out efficiently on the day agreed . Price was then reduced as carried out quicker than expected . Communication throughout was excellent . Highly recommend.
February 5, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Consumer,
We're delighted to hear about your excellent experience with our service! It's wonderful that the initial assessment was carried out promptly and that the work was completed efficiently. We're especially pleased that the price was reduced, and communication throughout was excellent. Thank you for your high recommendation!
Dyno-Rod
Came to me within about an hour of…
Came to me within about an hour of making initial contact. Had a severely blocked toilet which appears to have been the result of previous house owner flushing blue towel, wet wipes and covid masks! The lad who came (so sorry I forgot his name) had to do plenty of flushes through the external drains to get rid of the 'fatberg' like mess in the drains. The guy was incredible and got my toilet back into a functional state right rapid. So grateful and highly recommended.
January 28, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Robb,
We're happy to hear that we could resolve your blocked toilet so quickly! We appreciate you sharing your experience and are so grateful for your recommendation. It's great to know the technician was incredible and efficient in restoring your toilet.
Best wishes
Dyno-Rod
Excellent service
We called Dynorod on a Saturday and got a call from the engineer within a couple of hours. He then turned up promptly, sorted the problem and went above and beyond, helping us to clear up.
January 24, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Claudia Parker,
We're happy to hear that the engineer responded quickly on Saturday and efficiently resolved the issue. We appreciate your kind words and are glad they went the extra mile to assist you.
Best wishes
Dyno-Rod
From the phone call to Dyno-Rod
From the phone call to Dyno-Rod, clearing my blocked toilet was quick and well done. The lads explained what the problem was and fixed it for me. Super pleasant and easy to chat too. Would highly recommend.
Many thanks
January 20, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Dawn Shenton,
We're happy to hear that clearing your blocked toilet was quick and well done! We appreciate you mentioning the pleasant and easy-to-chat nature of our team. Thanks for the recommendation!
Best wishes
Dyno-Rod
Cleared a difficult blockage : minimum fuss
We had a really difficult drain blockage. Rang Dyno, they arrived the same afternoon, went over and above to clear it, and resolved the situation in 2 hours without any collateral damage to drives, drains, or internal fittings. Super impressed. No call out fee and a fixed price. Would use again in an instant.
January 7, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Steve ,
We appreciate you sharing your experience. We're happy to hear that we were able to resolve the difficult drain blockage efficiently, without any damage, and that you were impressed with our service and pricing.
Best wishes
Dyno-Rod
The engineer Clive arrived on time
The engineer Clive arrived on time, was friendly and informative. The issue was resolved very quickly to our satisfaction.
January 6, 2026
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
customer,
We appreciate you sharing your feedback! We're happy to know that the engineer was punctual, amiable, and helpful, and that the problem was promptly resolved to your satisfaction.
Best wishes
Dyno-Rod
Great service
Came on the day I rang . Sorted the problem quickly and cleaned up afterwards . Really nice friendly bloke . Definitely recommend
December 30, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Kelly Rowland,
We're happy to hear that we promptly resolved the issue and left the place tidy. We appreciate your recommendation and positive feedback regarding the friendly service.
Best wishes
Dyno-Rod
Sewer-pipe emergency clearing
From the initial phone call to the completion of the job and advice on next steps, the experience was first class.
I highly recommend Dyna Rod’s Mark, helpful, knowledgeable and competent.
First call at 10:30 to completion of clearing a blocked underground sewer pipe I cannot speak highly enough especially as this was just three days after Christmas Day. True service.
December 28, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
T Potter - Staffordshire,
We appreciate your fantastic feedback! We're happy to hear that you had a first-class experience, from the initial call to the completion of the job. We're glad our service met your needs, especially during the holiday period.
Best wishes
Dyno-Rod
At last a diagnosis!
The bloke turned up on time and had a good go at solving the problem. Our pipes were push-fit so he couldn't jet them; he wrote an explanation of what he'd done and what he advised we do next, which was so useful when explaining to my partner who'd been absent at the time. Very grateful for a diagnosis.
December 13, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
for your order M Law,
We appreciate you sharing your feedback. We're glad the engineer was punctual and provided a helpful diagnosis, along with clear explanations. We're happy this was useful in communicating the situation.
Best wishes
Dyno-Rod
Great service 👏 👍
Fat berg block our kitchen drain.
Despite the awful weather ( wind and rain) with in a few hours the team from Wolstanton branch were here, and the problem was cleared with out an issue.
Top service
December 15, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Paul Sleigh,
We're happy to hear that our team from the Wolstanton branch was able to resolve the drain issue quickly, despite the bad weather. We appreciate your top rating and are glad you were satisfied with our service!
Best wishes
Dyno-Rod
Not sure what the gentleman’s name was
Not sure what the gentleman’s name was, but he was so polite and got the job done quickly! Explained the situation to me. Very happy with the service thank you.
December 5, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Chelsey Bouchet,
We appreciate you taking the time to leave us this positive feedback. We're so happy to hear that you were pleased with the technician's politeness and efficiency.
Best wishes
Dyno-Rod
What a team ..
What a team ... We had a very bad problem at our school, but the professional attitude and skills sorted out our issue.
Thanks 👍😀👍
December 2, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Mark,
We're happy to hear that our team's professional attitude and skills helped resolve the difficult problem at your school. We appreciate your positive feedback!
Best wishes
Dyno-Rod
Rang about 9pm and Mark was with us…
Rang about 9pm and Mark was with us about an hour or so later. Friendly guy. Very knowledgable. Sorted the issue quickly and efficiently. We couldn’t have asked for better service.
November 29, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Deb Ward,
We appreciate you sharing your experience. We're happy to hear that he arrived promptly, was friendly and knowledgeable, and resolved the issue quickly. We're glad you received excellent service.
Best wishes
Dyno-Rod
Found the issue and sorted it.
Found the issue and sorted it.
Excellent service and same day too!
November 25, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Rob,
We appreciate you taking the time to leave us a review. We are so glad we could find the issue and resolve it for you with same-day service.
Best wishes
Dyno-Rod
Excellent work
Clive was wonderful when he got to me this morning. Even when it wasn’t 100% clear what was causing the issue for a while. Eventually it was resolved and flow was restored.
Happily explained everything to me without jargon and explained what would help in future (which is being relayed to my landlord)
Very happy with the service received. Hopefully I won’t need anything further but if I did I’d use Dyno Rod again and would recommend to others.
Thank you Clive!!!
November 20, 2025
Unprompted review
Reply from Dyno-Rod - North Staffordshire and South Cheshire
Chrissy Wilson,
We're happy to hear that the service was wonderful and thorough. We appreciate that the issue was resolved and that everything was clearly explained. Thank you for recommending us!
Best wishes
Dyno-Rod
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