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Dyno-Rod - Plumbing Liverpool Reviews 

1,194
TrustScore 5 out of 5

4.8

Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT Liverpool, England, GB


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Rated 5 out of 5 stars

Anthony was professional at every step of our repair he took the time to explain what was happening and what he was doing. Cleaned up after the job was done, would highly recommend

Rated 5 out of 5 stars

Plumber arrived with notice before arrival. Listened to issue. Fixed issue first time and promptly. Superb work. No mess left behind. Very polite. Very professional. A credit to the company. Highly... See more

Rated 5 out of 5 stars

The two engineers who did the job were very pleasent and couldn't do enough to ensure that the leak was dealt with fully and profesionally. Their names were Kieran and Lee and we couldn't be happier... See more

Rated 5 out of 5 stars

Kenny P. arrived with his high-tech camera and Liverpool charm, diving straight into the mystery of our damp interior wall. He spotted a pipe displacement quicker than a Mo Salah goal, explaining ever... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Knowsley Industrial Park, Deltic House, Unit 2 Deltic Way,, L33 7TT, Liverpool, England, United Kingdom

  • 0151 909 491

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,194)

8,431 reviews in the last 12 months

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Rated 5 out of 5 stars

Guy came out today to replace taps

Guy came out today to replace taps, very polite & efficient, didn't get his name

June 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

kenneth fieldsend,

We appreciate you sharing your feedback! We're happy to hear that the tap replacement was completed efficiently and that you were pleased with the polite service.

Dyno-Rod

Rated 5 out of 5 stars

Fantastic service one, from the guy that…

Fantastic service one from the guy that attended he was more than helpful.
Also fantastic service from a lady called Gill how went above and beyond to solve our problem.

May 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Kay ledsham,

We are so pleased to hear about your fantastic experience with our service. It's wonderful to know that our team members were helpful and went above and beyond to resolve your problem. We truly appreciate your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Amazing workman

Quick call out. Wayde was an amazing worker. Couldn't recommend him enough. Polite, efficient and very friendly.

May 26, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Roger Greenhalgh,

We're so pleased to hear about your positive experience with our service. Your kind words about our team member are greatly appreciated.

Reg

Rated 5 out of 5 stars

Excellent customer service and genuine care

I can not thank Dyno Rod Liverpool enough. I have had a really bad few weeks, been in hospital for 10 days with inflammatory bowel disease and the morning after I got home the toilet was overflowing. I tried to go through my insurance who ended up being useless but dyno rod couldn’t have been more helpful. The service from the office staff Jodie and Gill was second to none, they couldn’t have been more helpful if they tried. The lads that attended the blockage worked over an above to clear things and get the toilet up anc running, they were excellent and a credit to the company. There was a further issue with the toilet and they sent plumbers out the next day to sort it for me and got everything back up and running. Honestly they helped me through an extremely stressful situation and I can’t thank all the staff I dealt with enough. Well done Dyno Rod, customer service at its finest.

May 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Helen isherwood,

We are truly grateful for your wonderful feedback and are so happy we could assist you during such a challenging time. It means a lot to know our team, from the office staff to the plumbers, provided exceptional service. We are proud to have helped alleviate your stress. Thank you for recognizing our commitment to customer service.
Reg

Rated 5 out of 5 stars

Fabulous service completed the job with…

Fabulous service completed the job with care & professionalism, would recommend 100%

May 14, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Ebb,

We appreciate your feedback. We're happy to hear that our service was professional and completed with care.

Reg

Rated 5 out of 5 stars

Just had a visit from Joe who was…

Just had a visit from Joe who was punctual, listened to my concerns, diagnosed the problem and quietly and professionally sorted the issue including going to the supplier for a necessary part.

May 12, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Jane Back,

We appreciate you sharing your feedback. We're happy to hear that our service was punctual, professional, and effectively resolved the issue, including sourcing the necessary part.

Reg

Rated 5 out of 5 stars

My experience of Dyno-rod has been…

My experience of Dyno-rod has been overall an outstanding service. Lee who completed completed our work and he done a great job so thank you ☺️

May 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Rebecca D,

We appreciate you sharing your feedback. We're happy to hear that you received outstanding service and that the work was completed successfully.

Reg

Rated 5 out of 5 stars

Amazing *****

Amazing *****
Lovely friendly professional

April 28, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Vicky Mcghee,

We are so glad you found our team lovely, friendly, and professional. We appreciate it.

Reg

Rated 5 out of 5 stars

Great service from Lee and Kieran on…

Great service from Lee and Kieran on the dig team. We had a leak in the garden, and they had to dig to locate the pipe, but they found it and fixed the issue quickly. Really efficient and professional—very happy with the service.

April 28, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Hannah Reti,

We're happy to hear our team efficiently located and resolved the garden leak. We appreciate you highlighting their professionalism and efficiency. Thank you for your positive feedback!

Reg

Rated 1 out of 5 stars

Poor level of communication.

Poor level of communication.. 3 times had to call to arrange for work to be completed. Stayed in 2 full days waiting for someone.. no call, no cancellation, nobody turned up. Asked for manager to call me… still waiting. Would not recommend.

April 23, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Pauline Sage,

We are truly sorry to hear about your frustrating experience. We understand your disappointment with the communication and missed appointments. We are reviewing this internally to prevent recurrence.

Please send an email to customercare@machmade.co.uk detailing the issue and we will look into it

Reg

Rated 5 out of 5 stars

Needed the toilet cistern and a leaky…

Needed the toilet cistern and a leaky tap fixing both jobs were completed very well. Very pleased with the service.

April 14, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Bernie,

We're so pleased to hear both your toilet cistern and leaky tap were fixed well. Thank you for your kind words!

Reg

Rated 5 out of 5 stars

Lovely young man

Lovely young man. Gave us good notice before arrival. Done a great job of fitting mixer tap.

April 14, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Paul Cavanagh,

We appreciate you sharing your feedback! We're happy to hear you were pleased with our service.

Reg

Rated 5 out of 5 stars

Had tap fixed and leak under sink

Had tap fixed and leak under sink
Called when coming out
Friendly

March 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Adele Dowling,

We're happy to hear that we fixed your tap and leak! We appreciate you mentioning our friendly service and call ahead.

Dyno-Rod

Rated 5 out of 5 stars

The plumber arrived on time

The plumber arrived on time. He explained what he needed to do and did a good job of a difficult job

March 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Elizabeth Hu ghes ,

We're happy to hear that the plumber arrived promptly and clearly explained the work, successfully completing the difficult job. Thank you for your feedback!

Dyno-Rod

Rated 5 out of 5 stars

Tap replaced in our kitchen

We had a tap replaced in our kitchen. The service from Dyno-Rod was speedy and efficient. The person who fitted the tap was polite, respectful and kept us informed regarding when he would arrive and how long the job will take. Definitely recommend Dyno-Rod.

March 10, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Karon McFadyen,

We're happy to hear that the tap replacement in your kitchen was speedy and efficient. We appreciate you mentioning the technician's politeness and communication. Thank you for recommending our services!

Dyno-Rod

Rated 3 out of 5 stars

Hit and miss service

The process of ‘call out’ for a leaking toilet was simple and reliable, however we had five visits before the problem was correctly identified. Once identified it took a couple of weeks to get the right plumber back out to replace the toilet. All in all we had nearly two months without a useable toilet, thankfully we had another, but it was very inconvenient. In our experience the service relies very much upon the individual plumber you get, which isn’t great. This was exacerbated by the fact that each plumber we had gave us a different diagnoses which were all wrong in the end. Having got a good plumber who identified the issue within 30 seconds we requested him to replace the toilet and he did a great job and seemed to care a lot about the work he did. The company are obviously very busy and only set aside a certain amount of time to do each job so you really are relying upon the individual competence of the plumber you get. Although we are very happy with the final result it should not have taken so long for the issue to be diagnosed, and we feel that our situation should have been treated with more care and attention particularly as we are retirees and endured a significant amount of stress during the process. As of today the leak is fixed.

March 9, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Martin Dean,

We appreciate your feedback and are sorry about the multiple visits and inconvenience you experienced. It's regrettable that the diagnosis took so long, and we acknowledge the stress this caused. We'll review how we can improve our diagnostic process and ensure a more consistent service.

Dyno-Rod

Rated 5 out of 5 stars

Joe arrived on time and was very…

Joe arrived on time and was very efficient. He left everything spotless and explained everything he had done.

February 19, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Mrs Denise Flynn,

We appreciate you sharing your feedback! We're so glad to hear that you were pleased with the prompt and efficient service, the spotless condition, and the clear explanations.

Dyno-Rod

Rated 5 out of 5 stars

The two men that came to do the work…

The two men that came to do the work were brilliant and made sure that all was well before they left

February 9, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Liverpool

Peter Cole,

We're happy to hear that the team was brilliant and ensured everything was satisfactory before finishing the work. Thank you for your positive feedback!

Dyno-Rod

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