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Dyno-Rod - Plumbing Newcastle and North East Reviews 

5,590
TrustScore 5 out of 5

5.0

Orange House, Trimdon Grange Industrial Estate, TS29 6PA Trimdon Grange, England, GB


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Rated 5 out of 5 stars

Prior to our appointment Carl Trotter the engineer called to confirm everything was ok for his visit and gave an ETA. Carl was quick to inspect both jobs and explain what was needed for both. He was... See more

Company replied

Rated 5 out of 5 stars

Carl S and Jay arrived exactly on time and completed the repair that their colleague did not when he visited two days ago! Both were very professional, respectful and knowledgeable about the work th... See more

Company replied

Rated 5 out of 5 stars

Superb from start to finish ! We had a pipe leak just Prior to holidays , appointment arranged within 30 minutes. Carl and Jay were at the door . Highly recommended company , extremely efficient s... See more

Company replied

Rated 5 out of 5 stars

Dyno Rod engineer turned up the same day to deal with an emergency water leak in my bathroom. Anth was very kind did the job quickly and took time to explain what to in case it ever happened again and... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Orange House, Trimdon Grange Industrial Estate, TS29 6PA, Trimdon Grange, England, United Kingdom

  • 0191 303 9799

5.0

Excellent

TrustScore 5 out of 5

6K reviews

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5.0

All reviews

(5,590)

8,273 reviews in the last 12 months

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Rated 5 out of 5 stars

Top job done…

Can't thank( carl.s) enough top guy friendly gets job done
Girls on the other end of the phone very pleasant too

September 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

K.lynn,

We are so happy to hear about your positive experience with our team members! We truly appreciate you taking the time to share your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Carl A was the engineer who repaired my…

Carl A was the engineer who repaired my toilet. He was friendly, kind and informative
The Call Handler was also very kind and helpful
Lovely job

September 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

M Tobin,

We're so glad to hear about your positive experience with our engineer and call handler. We appreciate you sharing your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl A was very good and efficient

Carl A was very good and efficient. He new what was needed to be done and very professional at his job would highly recommend.

September 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

David,

We are so pleased to hear about your excellent experience with our service. It's wonderful to know that our engineer was very good and efficient, and very professional at their job. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Alex Watson, great job

Alex Watson has done a great job flushing my central heating system 07/09/2026, he was very efficient and everything was put back into place when he had finished the job, great service and excellent customer experience

Thank you Dyno Plumbing

September 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Mrs. Jean Sowerby,

We're delighted to hear about your excellent experience with our service. It's wonderful to know the central heating system was flushed efficiently and everything was put back into place. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Carl s

Carl s, and Adam .fitted radiator veryprfcesional

September 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

mr Brown,

We appreciate your positive feedback about the radiator installation. We are glad to know that our service was professional.

Dyno-Rod

Rated 5 out of 5 stars

The plumber acted very professionally…

The plumber acted very professionally and immediately identified the problem. This led to the replacement of a leaky tap unit.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Mr Sydney Phelan,

We're so pleased to hear about your positive experience with our service. It's great to know the issue was quickly identified and fixed. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Easy to book.

Easy to book.. Turned up at agreed time. Completely solved our problem.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Yvonne Brown,

We're so glad we could assist you and resolve your problem efficiently. We appreciate your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Very friendly all work completed vey…

Very friendly all work completed vey good service would recommend to friends and family

September 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Denise wheeler,

We are so delighted to hear about your positive experience with our service. It's wonderful to know our team was friendly and completed all work to a high standard. Thank you for your recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Had An amazing job done in my kitchen…

Had An amazing job done in my kitchen yesterday by Dyno plumbing, leaking tap all sorted, cleanliness was top notch, all taps now in perfect condition. Thanks 🙏

September 4, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Blessing Shangotola,

We're delighted to hear about your excellent experience with our plumbing service. It's wonderful to know that your leaking tap was sorted, and the cleanliness was top-notch. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

An excellent speedy service

An excellent speedy service, will use again.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

STEWART THIRKELL,

Thank you for your fantastic 5-star review! We are so pleased to hear that our service was speedy and met your expectations. We look forward to assisting you again in the future.

Dyno-Rod

Rated 5 out of 5 stars

Excellent

Excellent ! 5 Stars Carl A did an amazing job, called first, turned up on time and didn’t mind my stupid dogs barking at him!

September 4, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Steve Eddy,

We are so pleased to hear about your excellent experience! It's wonderful to know that our team member provided such great service, arriving on time and handling your dogs with good humor. Thank you for the fantastic 5-star rating!

Dyno-Rod

Rated 5 out of 5 stars

Thank you Graham

Thank you Graham for such amazing service today, the issue is now completely resolved and done so quick, super professional and friendly.

September 4, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Colette Pearson,

We are so pleased to hear about your excellent experience. It's wonderful to know our engineer provided such professional and friendly service, resolving the issue quickly. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

The service from dyno rod plumbing …

The service from dyno rod plumbing was excellent , I would highly recommend this company

September 4, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

MR curry,

We are delighted to hear that you found our plumbing service to be excellent. Thank you for your high recommendation!

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service, Jed was professional and explained what he did in detail. Can't thank him enough for fixing the issue we had.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Karen lee,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team member was professional and explained everything in detail, resolving the issue you had.

Dyno-Rod

Rated 5 out of 5 stars

Great job by Carl A

Used through my British Gas contract. Non urgent job which was scheduled in within 2 days. Plumber, Carl A, came on time (in fact he was early, though he did call to check that was ok). Job completed without fuss, all cleared up once done too. Very respectful of property, wore shoe covers etc. Couldn't fault the service, thank you Carl A.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Janice Barclay,

We're delighted to hear about your positive experience with our service. It's wonderful that our engineer was punctual, efficient, and respectful of your property. Thank you for your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service would use again

September 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

george,

We are so pleased to hear you had such an excellent experience with us. Thank you for your kind words; we look forward to serving you again.

Dyno-Rod

Rated 5 out of 5 stars

Great service from Alex R

Great service from Alex R. Although the purpose of the visit was to fit a part, he spent time to fully understand the cause of the issue and find a solution, which has resulted in further work being done.

September 3, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Chris M,

We are delighted to hear about your excellent experience! It's wonderful to know that our engineer took the time to fully understand the issue and find a comprehensive solution.

Dyno-Rod

Rated 5 out of 5 stars

Was able to book an appointment online…

Was able to book an appointment online for few days after. Plumber called Carl A let me know when he was coming with plenty of notice. Was very professional, did a really good job very quickly and kept me informed of what he was doing and let me check I was happy with everything. Very easy and good experience.

September 3, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Andy Hird,

We're so pleased to hear about your positive experience with our service. It's wonderful that our plumber was professional, efficient, and kept you informed throughout the process. Thank you for sharing your kind words.

Dyno-Rod

Rated 5 out of 5 stars

Return visit (again!)

Return visit (again!). Issue finally resolved after numerous visits by a different plumber from Dyno. Toilet leak fixed. Toilet was leaking water causing a constant flow of water and increase in bills. Previous plumber who had beem out on at least 2 occasions advised us that there was no leak. Glad we got different plumber this time who actually said it was blatantly obvious there was a leak in the toilet! I knew I was right all along!!

August 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Newcastle and North East

Welshman,

We are truly pleased to hear that the persistent toilet leak has finally been resolved by one of our plumbers. We understand your frustration with the previous assessments and the impact on your bills. We are glad that our team could ultimately identify and fix the issue, confirming your initial suspicions. Thank you for your continued trust in our services.

Dyno-Rod

Rated 5 out of 5 stars

Prompt service 🙌

Prompt service 🙌
Friendly 👌🏻
Clean & Tidy
Excellent communication talking me through the problems .
Excellent work
Great job = super happy customer 🕺🏾🕺🏾🕺🏾

Thanks so much Jed 🤩

September 2, 2026
Unprompted review
Dyno-Rod - Plumbing Newcastle and North East logo

Reply from Dyno-Rod - Plumbing Newcastle and North East

Susan,

We are delighted to hear about your excellent experience with our service. It's wonderful to know our team provided prompt, friendly service, excellent communication, and great work. We're so pleased you're a super happy customer!

Dyno-Rod

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