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Dyno-Rod - Plumbing Shropshire, Wales and West Midlands Reviews 

318
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TrustScore 4.5 out of 5

4.7

Oakengates, Kensington Way., TF2 6NA Telford, GB

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Rated 5 out of 5 stars

We had an issue with a leaking pipe with the hot water supply in the kitchen. Perry the plumber called in advance and arrived at the time he stated. Although the issue was behind the kitchen cabinet... See more

Company replied

Rated 5 out of 5 stars

The dyno rod rod team rang ahead to let me know when they would be arriving. Three people arrived all were polite friendly and helpful. The leak was located, dug out repaired and the ground reinstated... See more

Company replied

Rated 5 out of 5 stars

I phoned late at night and the engineer John was here early the next morning. John quickly identified the problem and had a replacement part with him. He completed the repair quickly and efficiently.... See more

Company replied

Rated 5 out of 5 stars

We needed an emergency plumber and the guys arrived within two hours from us phoning. The job was challenging but the the two guys dealt with it without making too much mess and got us back up and run... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Oakengates, Kensington Way., TF2 6NA, Telford, United Kingdom

  • 01952 897 691

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

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4.7

All reviews

(318)

8,006 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, easy to book, clear pricing, issue promptly resolved

June 17, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Rich Warne,

We're so glad you found our service great and easy to book. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

It was easy to make the booking

It was easy to make the booking, and they came the same day.
Identified the problem quickly and resolved.
All tidied up afterwards, wouldn't know that they have been.

June 8, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Tracey Ashman,

We are so pleased you had a positive experience with our service. We appreciate you sharing your feedback and are glad we could resolve the issue efficiently.

Dyno-Rod

Rated 1 out of 5 stars

Mark arrived punctually

Mark arrived punctually . He had unfortunately been given wrong information by his company. I had given a complete picture of what was wrong . If Mark had had this information he probably wouldn’t have come
I have been sent a copy of his report which is not exactly what was discussed. The possibility of rerouting the pipe work was considered but my plumber thinks it would involve major work and be very costly. However Mark was very helpful, gave a lot of useful advice and knew his job .

June 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

John Allen,

Thank you for your feedback. We are concerned to hear about the miscommunication regarding your service request and the discrepancy in the report. We are reviewing our internal processes to ensure accurate information is always provided to our team members.

Dyno-Rod

Rated 5 out of 5 stars

Excellent service

We have had Dyno through our service contract twice in the last few weeks and the service provided was faultless. Ross was the engineer and he was first class!

May 29, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Matthew Connor-Hemming,

We are so pleased to hear about your positive experience with our service. We appreciate you sharing your kind words.

Dyno-Rod

Rated 5 out of 5 stars

The service has been impeccable

The service has been impeccable. Guys were professional, polite and friendly. They explained everything they were doing in terms we could understand. They told us when the water would be turned off. The booking process was excellent.

May 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Sheila Floyd,

We are so pleased to hear that our team provided such a professional and clear service. Thank you for your kind words!

Dyno-Rod

Rated 5 out of 5 stars

Low pressure on hot water feed

On Friday 15th May 2026 we were visited by Dyno-Rod engineer Michael Brown…. Not only was he polite kind and very personable…. He was extremely efficient in fact he resolved the problem we had with very low pressure on our hot water feed…. My husband and I have no hesitation in recommending the services of Dyno-Rod if all their staff are as good as Michael. Thank you for such a good service.

May 15, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Carol Smith,

We appreciate you sharing your experience. We're happy to hear that Michael was polite, kind, personable, and efficient in resolving your low hot water pressure. It's wonderful to know you would recommend our services.

Dyno-Rod

Rated 5 out of 5 stars

Wanted to say a big thank you to Luke

Wanted to say a big thank you to Luke. He really went the extra mile, making life so much easier by fixing the leal i had in my bath.

Thank you

May 10, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Pam,

We appreciate you sharing your feedback. We're so happy to learn that the service met your expectations and that you were pleased with our team's assistance in fixing the leak.

Dyno-Rod

Rated 5 out of 5 stars

Very reliable engineer who called prior…

Very reliable engineer who called prior to arrival. He did a quick efficient job . He was also very personable which made the whole experience a pleasant one .

May 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Suzanne Varah,

We appreciate your feedback and are happy to know the engineer was reliable, efficient, and personable, making the experience pleasant for you. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Panic allways sets in when there is a…

Panic allways sets in when there is a plumbing emergency. However this panic was soon eliminated when the enginerr arrived, Having called ahead to ensure he understood the nature of the issue, he explained the steps he was going to follow to get us back to normal. Within what seemed like no time he had assessed and cleared the problem. Clean up the mess we had creted trying to sort it ourselves and was away. Matt was professional and personalble in all his work and I would highly recommend him to anyone. I hope i dont need to call upon him to soon but if needed I'll be staight back on line to book again. Thank you Matt, you were brilliant.

May 8, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Rich,

We're happy to hear that the engineer was able to quickly resolve your plumbing emergency and ease your worries. We appreciate you acknowledging his professionalism and efficiency, and we value your recommendation. Thank you for your review!

Dyno-Rod

Rated 5 out of 5 stars

Friendly helpful people

Friendly helpful people. Arrived quoted did the job . Brilliant.

May 7, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Mark,

We appreciate you sharing your experience! We're happy our team was helpful and completed the job well. Thank you!

Dyno-Rod

Rated 5 out of 5 stars

Phoned in the morning for an emergency…

Phoned in the morning for an emergency leak from taps. Engineer was at the house by lunchtime and fixed in no time. Quick and friendly service

May 5, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Lee Dalton,

We're happy to hear that we could resolve your emergency quickly. Our team appreciates your kind words about our prompt and friendly service!

Dyno-Rod

Rated 5 out of 5 stars

Toilet Fault

Had a fault toilet tank, multiple internal parts had faults, James came out incredibly quickly, very friendly and professional. Explained exactly what would need replacing, how long it would take, super transparent a clearly. Great service, great attention to detail as well.

May 5, 2026
Unprompted review
Dyno-Rod - Plumbing Shropshire, Wales and West Midlands logo

Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Ross,

We appreciate you sharing your feedback. We're happy to hear that the toilet tank issue was resolved quickly, with clear explanations and great attention to detail. Thank you for the positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Had an emergency situation and I was so…

Had an emergency situation and I was so shocked/impressed when I was told someone could come in half an hour! Josh arrived in half an hour and sorted it. Couldn’t have asked for more

May 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Deborah Davinson,

We're happy to hear that we could assist you so quickly during your emergency. We appreciate your positive feedback and are so glad everything was sorted out to your satisfaction!

Dyno-Rod

Rated 5 out of 5 stars

Service from engineer James Hicks was…

Service from engineer James Hicks was excellent. Arrived and fitted toilet quickly and expertly. Was very helpful throughout visit and left no mess.

May 1, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Mr Thomas,

We appreciate you sharing your feedback! We're happy to learn that the toilet fitting was completed quickly and expertly, and that the service met your expectations.

Dyno-Rod

Rated 5 out of 5 stars

Brilliant service from booking to…

Brilliant service from booking to completion .I initially used the online booking form but as I was looking for a specific time frame I wasn't able to so called direct &spoke to a person.The issue wasn't strictly an emergency so I was happy to wait for a couple of days .An appointment was booked.for two days later.I did then receive a call from AHand plumbing who said there was a possibility of that day appointment however that didn't materialize but not an issue as I had the booking for a couple of days later.The plumber who came was lovely &said he would be back the next day he gave me a quote which I was happy with he came back at the time he said he would completed the job very professional in his work so very very pleased with the company &employee thankyou.Also the job actually came in less than the quoted price so all in all excellent &would always recommend Dyno rod for any job in the plumbing department

April 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

lmhyatt,

We're happy to hear that you had a brilliant service experience, from booking to completion. We appreciate you sharing your positive experience with our booking process and the plumber's professionalism. It's great to know the job came in under the quoted price. Thank you for recommending us!

Dyno-Rod

Rated 5 out of 5 stars

The engineer was on time

The engineer was on time, polite and friendly . He explained exactly what the job entails. He had to reroute the leaking cold mains pipes upstairs. Took a lot less time than first thought. Great job, left everything clean and tidy.

April 24, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Karen Harrow,

We're happy the engineer was punctual, polite, and clearly explained the work needed to reroute the leaking cold mains pipes. We appreciate that the job was completed quickly and everything was left clean and tidy.

Dyno-Rod

Rated 5 out of 5 stars

I don’t normally leave reviews but Ross…

I don’t normally leave reviews but Ross T was such a great plumber, I would recommend him to everyone I could. He explained everything clearly for me and my partner and then went right to work to fix the problem, putting our minds at ease immediately. He was thorough in his explanation and work and was a genuine, polite, respectful man. I hope if we need any work done in future, Ross himself would be available to help us. Thanks again!

April 22, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

Jamie,

We appreciate you taking the time to share your experience. We're happy to hear that the plumbing professional provided clear explanations and efficiently resolved the issue, putting your minds at ease. It's great to know you found the service thorough, genuine, polite, and respectful.

Dyno-Rod

Rated 5 out of 5 stars

Great experience of the office team and…

Great experience of the office team and the engineer

April 17, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

We appreciate your positive feedback regarding our office team and engineer; we're so glad you had a great experience!

Dyno-Rod

Rated 5 out of 5 stars

Ryan arrived spot on time

Ryan arrived spot on time, fitted a new kitchen sink mixer. It was fitted perfectly and under an hour despite being in the most awkward place.
Thank you, a great job, well done by a very kind and friendly man.

April 2, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Shropshire, Wales and West Midlands

JD,

We appreciate you sharing your experience. We're happy the new kitchen sink mixer was installed perfectly in such an awkward space and that you found our engineer kind and friendly. Thank you!

Dyno-Rod

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