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Dyno-Rod - Plumbing Staffordshire Reviews 

206
TrustScore 4.5 out of 5

4.4

Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ Stafford, Staffordshire, GB


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Rated 5 out of 5 stars

Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel t... See more

Rated 5 out of 5 stars

JOB WELL DONE Lee was very helpful since the first call to stop the leak which developed to be from a tank that was as old as the earth itself. He measured the tank and came back with his colleagu... See more

Rated 5 out of 5 stars

Well I can't believe today, firstly Dino rod came out to do a repair through British gas which was great thanks. I just happened to say to the man from there do you fit toilets, he said we cer... See more

Rated 5 out of 5 stars

Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class t... See more

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Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ, Stafford, Staffordshire, United Kingdom

  • 0133 289 7819

4.4

Excellent

TrustScore 4.5 out of 5

206 reviews

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4.4

All reviews

(206)

8,109 reviews in the last 12 months

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Rated 5 out of 5 stars

Leak

Just had Ollie fix a leak at my mums really brilliant and fast service.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

They phoned and messaged to let me know when they would arrive and a member of the team arrived within the timescale. The plumber was professional, friendly and explained everything. The problem was resolved quickly and efficiently, excellent service.

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, fixed what he suspected was the issue. Turns out that was only part of the cause… didn’t leave until he fixed the leak. Had to remove all bathroom units for access, when the job was completed he fitted everything back just the way it was.
Highly recommend very professional

March 28, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service. Rude, curt, useless plumber. Came to house to assess as part of an emergency call out for a water leak. Was in my house no more than 2 minutes. Couldn't wait to leave (obviously to get to next job). Mumbled something about getting a quote for a new tap and to check my terms and conditions and left me completely confused and wondering what to do. This person couldn't seem to stay long enough to explain (or rather didn't know what to explain). Plumber couldn't even bring himself to be friendly or apologetic that he couldn't do anything for me. Would not recommend.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

I had a major leak that needed urgent attention and Dyno came to the rescue. Amir did a fantastic job, was calm and reassuring and addressed the issue quickly and efficiently. Well done!

February 28, 2024
Unprompted review
Rated 1 out of 5 stars

Poor service, poor communication

Following a flood from a family bathroom through the floor, down the wall into the dining room my insurance company referred us to Dyno. Originally given a time of before 11.19, then a telephone call to inform the plumber would be with us in the afternoon. After calling again at 3.30 pm to enquire if someone was still coming to fix our terrible leak was assured that we were still on the list and would be called before they arrived. No call received plumber turned up and then left. Poor service and we still have no running water and have been put on an emergency list. WHY were we not put on this list at 6.30 am when it first happened? Still waiting hoping to be seen within the next 2 hours.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional Outfit

Kevin & Mackauley spent a long day replacing our CH pump and flushing 17 radiators in an old system. Clearly competent and experienced plumbers and backed up by good office staff who kept us informed since arranging the quote and appointment. Very pleased with their work.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Leaking toilet

Contacted my insurance company regarding a leaking toilet and they sent Dyno-Rod to investigate. Dyno-Rod found the leak and repaired it within minutes.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Very poor experience

Very poor experience. An engineer visited for a quote on the leak. 3 days after someone contacted to ask if I still needed a quote. When l spoke to them again about the leak,I was told that was not what the engineer told us and never got back to me. When I phoned up to enquire I was fobbed off. Complete waste of time.

February 9, 2024
Unprompted review
Rated 5 out of 5 stars

Completed with Care

John, the Plumber, was excellent. He was friendly, polite and customer centred at all times and validated the distressing experience of a water leak in the home. The repair was carefully completed with minimal disturbance to built in fixtures and a clear explanation was given of the job carried out. Thank you, much appreciated.

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Appalling service emergency service and…

Appalling service emergency service and come 4 days later say they contained leak and did not came back again said confirmed leak and just left leaking no customer service not feedback or call backs to confirm and update what happened appalling service over 50 calls and still not resolved

January 25, 2024
Unprompted review
Rated 1 out of 5 stars

No one came

No one came, one star for them keeping me posted. Would have been a great help if someone actually came & saw to the emergency which I’ve been waiting days for!

February 2, 2024
Unprompted review

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