Not only did the Dyno crew fix the water leak on my driveway, they ensured all wet clay was disposed of and replaced first with sand, to blanket my water pipe, and then 20 sacks of soft sandy gravel t... See more

Location
Switch locationBlackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ Stafford, Staffordshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
JOB WELL DONE Lee was very helpful since the first call to stop the leak which developed to be from a tank that was as old as the earth itself. He measured the tank and came back with his colleagu... See more
Well I can't believe today, firstly Dino rod came out to do a repair through British gas which was great thanks. I just happened to say to the man from there do you fit toilets, he said we cer... See more
Had a few issues that required attention. A leaking bath mixer tap and two toilet cisterns that hissed when flushed, taking longer than usual to fill up. Tried to get a local plumber but they class t... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Contact info
Blackroc Building, Unit 2, Drummond Road, Astonfields Ind Estate, ST16 3HJ, Stafford, Staffordshire, United Kingdom
- 0133 289 7819
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was very happy with the service I…
I was very happy with the service I received today. The plumber located the problem straight away and it was resolved straight away.
Peter Harrison was a friendly engineer…
Peter Harrison was a friendly engineer who completed the service efficiently. 10/10 rating. I would recommend Dyno-Rod Plumbing to everyone!
Swapped tap quickly and arrived promptly
Excellent Power Flush
I was very happy with the service I received from DYNO today. The engineer (kevin) arrived about 8.15 am, he kept me fully informed about the progress of the power flush
throughout the day, he listened to the specific issues I had with central heating and addressed them all.On completion he ran the system to ensure all was in working order.
Very professional,
Stay away from this company everyone.
Stay away from this company everyone.
Unfortunately, my insurance company (Sheila’s Wheels) appointed Dyno to look after my emergency repair on a leaking water pipe in my home. The plumber arrived, looked at the ever expanding water stain on my ceiling and left saying he did not have access to the leaking pipe so could not do anything! Not quite sure whether he expected me to find the source of the leak but, as a qualified plumber, to walk away from a situation which was getting worse and to leave me without any assistance is not only poor but also negligent.
I then had to call my insurance company and they repeatedly tried to get Dyno to revisit me to do the repair over the bank holiday weekend. They refused to reply to their request and it was left up to me to find an emergency plumber who repaired the pipe within the hour but it took a couple of days to find one, which by then had resulted in further damage to my home.
To let down a customer in their hour of need is the worst kind of customer service you can experience especially in a stressful situation and I felt it necessary to post this review to warn others thinking about using this company for any emergency repair.
I received a link from Dyno over the weekend stating my repair had been ‘completed’ and to post a review about my experience. You simply can’t make it up…
The guy that came was fantastic he…
The guy that came was fantastic he fixed my toilet in no time at all very honest and polite and on a bank holiday evening thanks Dyno rod plumbing 😁👍
Great service
Great service. Plumber arranged through insurance company. Pete phoned to say when he'd be arriving. He was friendly and professional. Problem sorted. Thankyou
Friendly & Professional
We noticed a leak today. Rang our home emergency call-out number on out Tesco insurance. We had a call 2 hours later from Dyno saying they would be coming today. At 3.00pm we had a phone call from the plumber saying he would be 10 minutes. Turned up on time & had fixed the leak within half an hour.
Very friendly & professional plumber. Excellent job!
All round excellent work
All round excellent work. Macauley visiting plumber extremely efficient.
Gave a detailed account of work from start to finish.
Great prompt service and leak…
Great prompt service and leak identified within 5 mins I could not find 👍
Long Delay
Plumber who called was excellent but as we initially contacted you yesterday afternoon the delay until late morning today wasn't so good. We rang twice this morning and had no reply. Fortunately the leak wasn't very severe but we had to manage without water for a very long time as it was turned off.
Came when they said they would and…
Came when they said they would and fixed a far from simple leak repair without problem. All good.
Had a toilet blockage
Had a toilet blockage rang lunchtime and Henry arrived 1-40 very professional and proficient he soon cleared the blockage and left everything as it was
May use AI-assist with repliesRead more
Very quick to come out to fix a leak
Very quick to come out to fix a leak. Would recommend.

Reply from Dyno-Rod - Plumbing Staffordshire
Arrived on time and repaired my leaking…
Arrived on time and repaired my leaking bath although a tricky repairs! Not as easy at first thought! All staff polite and very helpful!
Good service and polite efficient…
Good service and polite efficient staff. Job completed and left tidy
The appointment was made by our…
The appointment was made by our insurance company (who were horrific and left us for 2 days without water) however, when we were finally put in touch with dyno they came out ASAP, fixed the plumbing problem immediately and the engineer was kind, polite and knowledgeable. Excellent service, definitely recommend.
Outstanding engineer. engineer who came to do our…
The engineer who came to do our radiator flush was very proficient and professional. He had a polite, friendly approach and did an excellent job, demonstrating skilled knowledge. He was a great ambassador for your company.
No shows and lack of response, inflated quote
I called Dyno before Christmas and I understand it’s a busy period but there was a no show on the day they promised but then an engineer finally came took some pictures and said I’d get a quote in writing but give me a verbal estimate. Nothing ever followed and I called that many times I’ve lost count. I finally got another engineer who quoted 4 times the price the other did. Anyway I put it down to underestimating the job originally. Anyway, same thing again quote never came through and again I chased several times, every time I was told someone would call me back, and they never did. Needless to say not happy 3 weeks later and I’m now going elsewhere. Would not recommend. You just need to be honest about what you CAN and CANT do.
I am updating my review as the work you verbally quoted me for £800 plus VAT, got done yesterday for £30. Shocking. Thanks for taking advantage when seeing a woman customer!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







