Aaron Price was our engineer, he called us when he was on route to us, friendly and smartly dressed with company uniform which is a plus. Aaron carried out the work without any issues, he worked effic... See more
Location
Switch locationWellington House, 17 Birkheads Road, RH2 0AU Reigate, Surrey, GB
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James Heapes from Metserve Dyno came to our property following a call request. He was a very polite and helpful engineer. He found the problem, explained what needed to be done and fixed the issue wi... See more
Company replied
Nick O was polite considerate and respectful He came to fix a cistern issue which had failed. He was knowledgeable and explained everything he was doing. Nick even wore footwear protection to avo... See more
This was Cameron's second visit to my home and each time he has been brilliant. Friendly, courteous and very efficient. Cameron fixed the problem each visit and as an extra helped me remove some stubb... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Surrey, United Kingdom
- 01737 881576
4.9
Excellent
3K reviews
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He was on time
He was on time, very polite and fixed the problem
10 out of 10
September 3, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello customer, we are so pleased to hear that our service was on time, polite, and that the problem was fixed for you. Thank you for your positive feedback; we truly appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Exceptional standard of work
Carl W replaced a radiator under my British Gas Home Serve agreement. His work was exemplary, leaving no mess. He completed the replacement speedily and to an extremely high standard - in fact, you wouldn't even know that the radiator had been removed and replaced!
September 1, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Mike, we are delighted to hear about your excellent experience with our service. It's wonderful to know the radiator replacement was completed speedily, to a high standard, and with no mess. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Agent was friendly and efficient…
Agent was friendly and efficient nothing was too much trouble. When finished made sure everything was clean and tidy
September 1, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Mr Hayes, we're so pleased to hear about your positive experience with our service! It's wonderful to know that our agent was friendly and efficient, and ensured everything was clean and tidy after the work was completed. Thank you for your kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Another excellent plumbing job by…
Another excellent plumbing job by Charlie Kelly. 30 year old kitchen tap quickly and efficiently removed and replaced with new modern pullout spray tap.
August 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Jennifer, we're delighted to hear about your excellent experience with our plumbing service when Charlie visited your Brixton home. We appreciate your kind words about the quick and efficient replacement of your kitchen tap with a modern pullout spray tap.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Another outstanding Service from Steve Jordan
Steve came out to our property and immediately recognised that further work was needed to fix my toilet flush Valve. He ordered all the necessary parts straight away and made sure the follow-up appointment was booked in with the office without any delay. Everything was handled so efficiently from start to finish. That level of thoughtfulness and attention really makes a difference.
He was super friendly, personable, kind and professional, and we had a lovely chat while he was there. He was also quick, and thorough.
Steve has previously carried out work at another property of ours and was fantastic then too.
I have been so impressed with Dyno-Rod lately and that’s thanks to people like Steve.
A genuinely lovely guy and a real credit to the company. I will personally request Steve Jordan as he always delivers an outstanding service.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi customer, we are so pleased to hear about your positive experience. It's wonderful to know that Steve provided such efficient, thoughtful, and professional service. We strive to deliver outstanding service, and feedback like yours truly highlights our commitment.
Thank you, also, for your continued and loyal custom. We do appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Jerome was extremely professional and…
Jerome was extremely professional and knowledgeable. He kept me informed throughout the process and answered all of my concerns. I was very happy with the work he carried out at high level. He is an asset to your company.
August 27, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi customer, we are absolutely delighted to hear about your excellent experience! It's wonderful to know that Jerome was professional and knowledgeable, keeping you informed and addressing all your concerns. We are pleased that the work was carried out to a high standard.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Leaking toilet
Helped out today by Adrian who fixed a leaking toilet.
He needed several new parts to fix it but fortunately had them all on board.
Afterwards he took the trouble to explain the cause of it all. Was very quick, professional and tidy.
Would recommend him and Dyno
August 28, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Natalie, we're delighted to hear about your excellent experience with the toilet repair, carried out by Adrian. It's wonderful to know the plumbing issue, in your Coulsdon home, was resolved quickly and professionally, and that the cause was explained clearly. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
My home was attended by Uldis to find…
My home was attended by Uldis to find water leak , He worked very hard Crawling every where in house & Dis covered the leak I just Cant believe how hard he worked any one else would have given up . Very big thank you
August 26, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Consumer, we're delighted to hear about your excellent experience with our service, especially with the challenges Uldis faced in carrying out the leak detection in your home. It's wonderful to know the leak was discovered through hard work and persistence. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Jack came today to fix an easy valve…
Jack came today to fix an easy valve but ended up needing to do more. He contacted office to tell them he would be here longer. He explained everything and checked all working and tidy before he left
Very happy with his work
August 26, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Nikki, we're delighted to hear about your positive experience when Jack returned to your Crowthorne home. It's wonderful to know he explained everything clearly and ensured everything was working and tidy before leaving. We appreciate your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Charles Cook was excellent at…
Charles Cook was excellent at diagnosing and solving the plumbing problem we had. He was efficient and polite.
Thank you for your great service
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi KirstyMc, we are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the efficient and polite service provided when diagnosing and solving your plumbing problem.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Jason was excellent he did a Very good…
Jason was excellent he did a Very good job I would use Dyno again and also recommend it to my friends thank you dyno .
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Tahir Qureshi, we are delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer, Jason, did a very good job when replacing the bathroom taps in your Sutton home. Thank you for your kind words, custom and recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Absolutely excellent service.
Absolutely excellent service.
Charlie Kelly is knowledgeable, professional, personable and friendly - and very efficient too - it’s been a great experience.
Thank you!
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello P B, we're so pleased to hear about your excellent experience. It's wonderful to know Charlie was knowledgeable, professional, personable, friendly, and very efficient. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
We ordered leak detection inspection…
We ordered leak detection inspection and had to wait almost a week.
After that period dyno rod sent us a plumber to stop the leak that was already stopped while contacting them.
Waste of time and money
August 25, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Lukasz, we are very sorry to read your comments. We will investigate the matter and find out what went wrong.
Dyno-Rod
Engineer was on time
Engineer was on time, very polite and knowledgeable.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Will, thank you for taking the time to share your positive experience. We are so pleased to hear that our engineer, Simon, was punctual, polite, and knowledgeable when working in your Salisbury home. We truly appreciate your feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Logan and Rae were superb
Logan and Rae were superb, really knowledgeable, helpful and personable - a real credit to Dyno-Rod, as was their manager Sean.
August 24, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Neil, we are so pleased to hear about your excellent experience with our service, especially as it was the water supply pipe feeding your home that was leaking. It's wonderful to know that our team members, Logan and Rae (part of our specialist Water Supply Pipe division) were knowledgeable, helpful, and personable. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
A great job, a happy customer
The engineer was friendly, super efficient and very helpful - he explained everything to me clearly and did a great job
August 18, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Denise, we are so pleased to hear about your positive experience with our service. It's wonderful to know that Charlie was friendly, efficient, and explained everything clearly while doing a great job, in your Mayfield home. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Serious leak came quickly
Serious leak came quickly, very reassuring, dealt with straightaway.
August 23, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Neil, we're so pleased to hear that we were able to respond quickly to the serious leak in your Brighton home, and resolve the plumbing emergency issue straight away. Thank you for your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
We had an engineer to fit our radiators…
We had an engineer to fit our radiators today . Nick ‘O.
Perfect . Polite , efficient, explained everything and left leaving a very clean job well done
August 21, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hi Steve, we're delighted to hear about your positive experience with Nick. It's wonderful to know that the job was completed efficiently, politely, and left in a very clean state. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Friendly engineers.polite .did the job…
Friendly engineers.polite .did the job quickly and effectively
August 21, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Fiona, we are so pleased to hear that our engineers, Logan and Rae (one team in our specialist Water Supply Pipe division), were friendly and polite, and that they completed the job, of making a spot dig repair to your water supply pipe, quickly and effectively for you. Thank you for your positive feedback; we truly appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service, nice bloke, all good
Job all sorted by Michael L with minimal disturbance.
Excellent service, nice bloke, all good.
August 20, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing Surrey and Sussex
Hello Trevor, we are delighted to hear about your positive experience and that the work in your Dorking home, a radiator installation, was sorted and completed with minimal disturbance. It's wonderful to know that our service was excellent and that Michael was pleasant.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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