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Dyno-Rod - Plumbing Surrey and Sussex Reviews 

2,847
•
TrustScore 5 out of 5

4.9

Wellington House, 17 Birkheads Road, RH2 0AU Reigate, Surrey, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Our Saviour Mathew B was amazing, very helpful and polite. No fuss. Got the job done perfectly well within no time and was very tidy with his work. Glad that Mathew turned up rather than the original... See more

Company replied

Rated 5 out of 5 stars

Kevin Reeve was the engineer that worked on our property. He listened, he was very amenable and was quick to diagnose the issue. One of which was new taps. He was happy to work on piping whilst I wen... See more

Company replied

Rated 5 out of 5 stars

Steve Jordan from Dyno Rod (British Gas homecare) did a fantastic job at getting a number of leakages and tap replacements sorted. Visited second time with all parts and on time. He is an amazingly fr... See more

Company replied

Rated 5 out of 5 stars

We received a very professional service from a knowledgeable plumber. He was thorough with his work and explained everything he was able to fix. He answered all our questions about the issues we had a... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Wellington House, 17 Birkheads Road, RH2 0AU, Reigate, Surrey, United Kingdom

  • 01737 881576

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,847)

8,032 reviews in the last 12 months

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Rated 5 out of 5 stars

Jason was excellent he did a Very good…

Jason was excellent he did a Very good job I would use Dyno again and also recommend it to my friends thank you dyno .

August 25, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Tahir Qureshi, we are delighted to hear about your excellent experience with our service. It's wonderful to know that our engineer, Jason, did a very good job when replacing the bathroom taps in your Sutton home. Thank you for your kind words, custom and recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Absolutely excellent service.

Absolutely excellent service.
Charlie Kelly is knowledgeable, professional, personable and friendly - and very efficient too - it’s been a great experience.
Thank you!

August 25, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello P B, we're so pleased to hear about your excellent experience. It's wonderful to know Charlie was knowledgeable, professional, personable, friendly, and very efficient. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 1 out of 5 stars

We ordered leak detection inspection…

We ordered leak detection inspection and had to wait almost a week.
After that period dyno rod sent us a plumber to stop the leak that was already stopped while contacting them.

Waste of time and money

August 25, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Lukasz, we are very sorry to read your comments. We will investigate the matter and find out what went wrong.
Dyno-Rod

Rated 5 out of 5 stars

Engineer was on time

Engineer was on time, very polite and knowledgeable.

August 24, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Will, thank you for taking the time to share your positive experience. We are so pleased to hear that our engineer, Simon, was punctual, polite, and knowledgeable when working in your Salisbury home. We truly appreciate your feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Logan and Rae were superb

Logan and Rae were superb, really knowledgeable, helpful and personable - a real credit to Dyno-Rod, as was their manager Sean.

August 24, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Neil, we are so pleased to hear about your excellent experience with our service, especially as it was the water supply pipe feeding your home that was leaking. It's wonderful to know that our team members, Logan and Rae (part of our specialist Water Supply Pipe division) were knowledgeable, helpful, and personable. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

A great job, a happy customer

The engineer was friendly, super efficient and very helpful - he explained everything to me clearly and did a great job

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Denise, we are so pleased to hear about your positive experience with our service. It's wonderful to know that Charlie was friendly, efficient, and explained everything clearly while doing a great job, in your Mayfield home. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Serious leak came quickly

Serious leak came quickly, very reassuring, dealt with straightaway.

August 23, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Neil, we're so pleased to hear that we were able to respond quickly to the serious leak in your Brighton home, and resolve the plumbing emergency issue straight away. Thank you for your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

We had an engineer to fit our radiators…

We had an engineer to fit our radiators today . Nick ‘O.
Perfect . Polite , efficient, explained everything and left leaving a very clean job well done

August 21, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Steve, we're delighted to hear about your positive experience with Nick. It's wonderful to know that the job was completed efficiently, politely, and left in a very clean state. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Friendly engineers.polite .did the job…

Friendly engineers.polite .did the job quickly and effectively

August 21, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Fiona, we are so pleased to hear that our engineers, Logan and Rae (one team in our specialist Water Supply Pipe division), were friendly and polite, and that they completed the job, of making a spot dig repair to your water supply pipe, quickly and effectively for you. Thank you for your positive feedback; we truly appreciate it.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Excellent service, nice bloke, all good

Job all sorted by Michael L with minimal disturbance.
Excellent service, nice bloke, all good.

August 20, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Trevor, we are delighted to hear about your positive experience and that the work in your Dorking home, a radiator installation, was sorted and completed with minimal disturbance. It's wonderful to know that our service was excellent and that Michael was pleasant.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Cameron did a terrific job

Cameron did a terrific job! Kept me informed and updated on issues and sorted taps & leak efficiently and smoothly.
Highly recommend!

August 20, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Monica, we are delighted to hear about your excellent experience with our service. It's wonderful to know Cameron kept you informed and efficiently sorted out the issues. Thank you for your high recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Dyno Rod - replacing leaking taps

We had a visit from Dyno Rod to replace our leaking taps and we have to say what a terrific job the engineer Adrian did for ourselves. Adrian was very professional and friendly and we would highly recommend.Dyno Rod for your plumbing requirements

August 20, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Michael, we're so pleased to hear about your excellent experience with our service when Adrian visited your South Croydon home. It's wonderful to know he was very professional and friendly. Thank you for your kind words and recommendation!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

I had an emergency plumbing issue and…

I had an emergency plumbing issue and Dyno Rod were here within the hour. Excellent service. Carl W came to the rescue who was very efficient and a real gentleman.

August 19, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Paulette, we are delighted to hear about your excellent experience with our plumbing service when we were called to your Haywards Heath home, especially the quick response to your emergency. We appreciate your kind words about the efficient and gentlemanly service provided by our team member, Carl.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Excellent Service

Quick, efficient and effective who can ask for more…..oh yes polite and respectful too plus very clean in his work. Thank you Michael.

August 19, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Karen, we're so pleased to hear about your positive experience with our service, when Michael visited your Horsham home! It's wonderful to know that he was quick, efficient, effective, polite, respectful, and very clean in their work. Thank you for your kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Had my plumbing appointment today with…

Had my plumbing appointment today with Matthew. He arrived promptly, was very polite and positive . He fixed very quickly a blocked tap, radiator head and another leaking tap. He left all the places clean and explained me the issues. Can’t be more delighted. Great work!

August 19, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Anna, we're delighted to hear about your excellent experience with our service. It's wonderful to know the issues were fixed quickly and efficiently at your Ascot home, and that the area was left clean. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

We had an emergency call out due to a…burst pipe/no water

We had an emergency call out due to a burst pipe in a very difficult to access location, isolated leak, so we had no water. Carl kept us posted prior to arrival, assessed situation & immediately got to work. We couldn’t be more grateful for exemplary engineers like Carl that are exceptional, diligent, respectful, hardworking, fix everything with a positive mindset. These are the true ambassadors of an organisation, so we hope Carl is properly acknowledged!!!

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Epsom, we appreciate you sharing your positive experience with us. We are delighted to hear that Carl kept you informed, quickly assessed the situation, and resolved the difficult burst pipe issue in your Epsom home. It's wonderful to know their diligence and positive mindset made such a difference during your emergency.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

An excellent service

An excellent and swift repair by Cameron this afternoon, and he arrived when he said he would to carry out the repair.
Thank you

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Pen, thank you for your kind feedback! We're delighted to hear that the repair was completed swiftly and that Cameron arrived as scheduled. It's great to know you were happy with the service provided.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Took time to explain

Took time to explain. Tidy, knowledgeable and personable.

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hi Steven, we are delighted to hear that our team took the time to explain everything clearly and that you found them to be both knowledgeable and personable when they worked in your Hartfield home. Thank you for your wonderful feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Successful repair!

Our plumber, Kevin Reeve, did a great job in repairing our leaky toilet. He worked non-stop for three hours to get the work completed. He was also a nice guy.

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Ian, we're delighted to hear about your positive experience with our Kevin, when he worked in your Chichester home. It's great to know that the repair of your leaky toilet was completed efficiently, and that you found our plumber to be friendly. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

Rated 5 out of 5 stars

Had a minor problem with expansion tank…

Had a minor problem with expansion tank in loft. Nick was very knowledgeable, efficient and pleasant. Thank you. Would recommend.

August 18, 2026
Unprompted review
Dyno-Rod - Plumbing Surrey and Sussex logo

Reply from Dyno-Rod - Plumbing Surrey and Sussex

Hello Amanda, we're so pleased to hear that your experience with the expansion tank issue was resolved efficiently and pleasantly, in your Hastings home. Thank you for your kind words and recommendation.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)

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