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Dyno-Rod - Plumbing Yorkshire Reviews 

279
TrustScore 4.5 out of 5

4.7

Unit 4, Cross Green Close, Cross Green Industrial Estate, LS9 0RY Leeds, Yorkshire, GB


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Rated 5 out of 5 stars

Had numerous plumbers out over the years all said they couldn’t do anything with our water pressure in the kitchen, the hot water literally trickles. This man that came out got the job done and sorted... See more

Company replied

Rated 5 out of 5 stars

Mark attended he was extremely respectful exceptionally professional explaining each step he took giving us options ….. this was a refreshing change from other tradesman we have dealt with…. he worke... See more

Company replied

Rated 5 out of 5 stars

Above and beyond service. Norman the Dyno Rod Engineer had to attend a few times to fully complete the job and sort out our central heating. He was absolutely brilliant, apart from his professional k... See more

Rated 5 out of 5 stars

Martin called to my leaking radiator and tightened everything up which seemed to repair the leak, unfortunately it needed replacing as it still had a very small leak. Although Martin had left he retur... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 4, Cross Green Close, Cross Green Industrial Estate, LS9 0RY, Leeds, Yorkshire, United Kingdom

  • 0113 834 6586

4.7

Excellent

TrustScore 4.5 out of 5

279 reviews

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4.7

All reviews

(279)

8,409 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor communication

Got a quote for an over bath shower where there was none before. I said I wasn’t sure about electric or mixer. On advice, I went for a mixer as this avoided the need for extra electrics. I bought a shower for Dyno to install. It became clear the office had no idea what work I had been quoted for. They said for continuity they’d send the same plumber to do the work. They didn’t. The plumber who arrived was very disparaging about the idea of fitting a the shower I’d bought and suggested he re-quote to install a pump in the loft. The shower I had bought specifically said it was for all water systems and gave good flow even at low pressure. As I have an existing EV Mixer shower in an en-suite which works very well I couldn’t see the issue. He appeared not to believe me, but I decided to go ahead. When he showed me the finished the head was twisted against the wall and there appeared to be poor flow. When it came to paying, Dyno didn’t even have the correct figure I been quoted.
Once the plumber had gone my guest, who I’d put the shower in for, untwisted the hose adjusted the shower head to full and took a shower. She says it is great. No it’s not a full on power shower, but it certainly does the job as a second shower which is what I wanted.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

So impressed with Nick!

So impressed! Booked online and just over 24 hours later, all fixed ( and to such a high standard). Nick did a fantastic job, outstanding service and customer care. It’s reassuring to know that you can get an emergency repair done so quickly and well at such a reasonable cost. 2nd time we’ve called on Dyno and great customer experience both times. Thanks Nick!

May 6, 2023
Unprompted review
Rated 5 out of 5 stars

Top Service and Customer Care

Engineers worked tirelessly to detect a leak in my property after a few visits decision made to repipe the full house. This was done with minimum disruption to the home. Engineers were extremely knowledgeable and very professional in all aspects of their work Huge Thank you especially to Darren

May 4, 2023
Unprompted review
Rated 5 out of 5 stars

Superb Employee

Dyno-Rod visited my home in order to carry out a Power Flush. The guy who came to do the work called MARTIN FENTON was absolutely brilliant. He worked continuously for 6 hours. He was polite, courteous, respectful and happy in his work. He explained what he was doing throughout his visit. He listened to our central heating issues and did his best to solve them. He was a neat and tidy worker. All in all a pleasure to have in our home. Dyno- Rod look after this guy. He’s a great ambassador for your company.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt & efficient.

Had work done by Dyno via BG homeserve previously which was great. Had a leaking toilet cistern & contacted Dyno. Plumber came the same day as promised, he was polite, professional & friendly. Identified the problem & fixed it promptly & charged a reasonable price for the job. Would certainly use again & would not hesitate to recommend.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Martin called to my leaking radiator…

Martin called to my leaking radiator and tightened everything up which seemed to repair the leak, unfortunately it needed replacing as it still had a very small leak. Although Martin had left he returned within a couple of hours and replaced the valve. Pleasant, punctual, very clean and tidy and respectful to our home couldn't fault him. Thank you Martin.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect service

Engineer called me before arrival and when he did arrive he was pleasant, friendly and just got the job done very efficiently. No dramas. Exactly what you would want. Many thanks.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Came out to our hot water storage tank…

Came out to our hot water storage tank leaking on a Sunday. Made it safe and fitted a new closed system tank the following Thursday as soon as the parts came in. Fast, polite, helpful guys both on the calls and during visits. No mess, job done in a day and all at a competitive and reasonable price. Would I use again? ABSOLUTELY YES.

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

damage caused by faulty repair not fixed

the service was initially great - they came on time, were friendly, and fixed the leaking pipe. However, a part they fixed failed resulting in our bathroom being flooded. they came out immediately to repair the leak and said that their insurance would cover the damage given it was faulty part installed, and they sent out their team twice to take photos. That was in May. Since then I have phoned, left messages, emailed but no reply back. We still have a gaping hole in our ceiling and water damage, and still no response to update us on when it will be fixed.

May 22, 2022
Unprompted review
Rated 5 out of 5 stars

Ceiling repair

Plasterer came to repair ceiling. He was quick, efficient and tidy. End result looks very neat and I'm sure once painted I'll forget the hole was ever there! Thanks very much.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

I am very happy with the visit from the…

I am happy with the visit from the plumber today. He got on with the job, showed me the faulty part and was extremely polite. My toilet is working well now. Obviously I shall see how it is after a few more flushes but the plumber did say to get in touch if I had any problems. Thank you

January 13, 2023
Unprompted review
Rated 4 out of 5 stars

Plumber turned up a few hours earlier…

Plumber turned up a few hours earlier than expected. He was coming to fit a new toilet as the previous Dyno Rod plumber advised. The plumber said he didn't need to replace the toilet as he could fix the existing one which he did. Hopefully we won't need to replace the toilet any time soon!

January 12, 2023
Unprompted review
Rated 5 out of 5 stars

Above and beyond service

Above and beyond service. Norman the Dyno Rod Engineer had to attend a few times to fully complete the job and sort out our central heating. He was absolutely brilliant, apart from his professional knowledge which is what you are paying for he had a great positive attitude and made sure the job was finally completed to the best of his ability. What more can you ask for.

January 11, 2023
Unprompted review

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