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Dyno-Rod - South Central Scotland Reviews 

723
TrustScore 5 out of 5

4.9

Block 15, Unit 6, Clydesmill Industrial Estate, G32 8RG Glasgow, GB


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Rated 5 out of 5 stars

Service engineer call approx 1hour before he due he was extremely polite and very well presented. He was efficient in clearing the blockage and pointed out of the miss alignment on outside down pipe.... See more

Company replied

Rated 5 out of 5 stars

I was able to get next day service via the simple online booking form. This was fine as it wasn't an emergency. Superb service from Joe at Dyno-Rod. Very professional and knowledgeable and he found th... See more

Company replied

Rated 5 out of 5 stars

Called dyno rod around 13:00 to ask about clearing a blocked drain at the rear of our house - they were here within 2 hours, quickly assessed the issue, used their high pressure jets and the problem w... See more

Company replied

Rated 4 out of 5 stars

I had to call Dyno Rod for my elderly parents home. Blocked drain shower & sink. From calling to getting job done I would say was 1st class. My Dad has Dementia & was very confused. James (engineer)... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Block 15, Unit 6, Clydesmill Industrial Estate, G32 8RG, Glasgow, United Kingdom

  • 0141 530 8251

4.9

Excellent

TrustScore 5 out of 5

723 reviews

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4.9

All reviews

(723)

8,026 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and blocked drain…

Excellent service and blocked drain cleared in minutes. Thank you 😁

April 30, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words. We are delighted to hear that you were happy with the service you received. We strive to provide our customers with a positive experience, and we appreciate your feedback.

Rated 5 out of 5 stars

Really professional outfit

Really professional outfit. Clear and concise with all the relevant information. The roads around my area were carnage but the plumber got through and cleared the blockage minutes. Excellent service and well worth the extra expense. Would definitely recommend

April 28, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words. We are thrilled to hear that you were impressed with our service. We understand how frustrating a blocked drain can be, especially when the roads are difficult to navigate. We are proud that our plumber was able to overcome the challenges and provide a quick and efficient solution. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

Rated 3 out of 5 stars

We had 2 blockages within 4 weeks both…

We had 2 blockages within 4 weeks both were cleared after the first attendance I had to clear it several times before it became impossible hence the second attendance. It was recommended that a camera inspection be carried out to try and establish the problem.
This was organised at a considerable cost as the first 2 visits were carried under home emergency insurance.
The camera inspection did not reveal any problems with the drains and it was suggested that initial jetting did not fully clear the blockage.
All the operatives attended timeously and carried their job.
Had the camera been used on the first visit it may have revealed that the blockage was not completely cleared

April 24, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We understand your frustration with the recurring blockages and the additional cost incurred for the camera inspection. It's certainly disappointing that the camera inspection didn't identify a specific issue, and we appreciate your feedback regarding the potential benefit of using the camera during the initial visits. We value your experience and will use your feedback to improve our processes and ensure our customers receive the best possible service.

Rated 5 out of 5 stars

No fuss, problem sorted!

Engineers were on time, don't mess about and simply get the problem sorted. Can't ask for more than that.

April 23, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words! We're glad to hear that you were happy with the prompt and efficient service you received. We strive to provide excellent support, and your feedback reinforces our commitment to customer satisfaction.

Rated 5 out of 5 stars

Great service

Great service, punctual and sorted out our drainage issue in less than 30 mins. Really nice personable guy too. Would definitely use again and recommend.

April 22, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words! We are thrilled to hear that you were happy with our service. We strive to provide our customers with a positive experience and we are glad that we were able to meet your needs. We appreciate your recommendation and look forward to serving you again in the future.

Rated 5 out of 5 stars

Booked online

Booked online. Came same day, sorted the issue. Very efficient. Would thoroughly recommend

April 19, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words. We are thrilled to hear that you found our service efficient and helpful. We strive to provide the best possible experience for our customers and it's rewarding to know we met your expectations.

Rated 5 out of 5 stars

Jamie came out and got it done!

Jamie came out on time, sorted the blockage with a bit of a battle but bested it in the end. Can’t thank him enough for his time and effort!

April 18, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We're so glad to hear that Jamie was able to resolve the blockage for you. We appreciate your kind words about his time and effort. We strive to provide excellent service and are pleased that you had a positive experience.

Rated 5 out of 5 stars

FIRST CLASS SERVICE

Phoned dyno-rod this morning about 10.a.m . Thought it may have been a few days before they could attend , but they came out same afternoon 5.p.m . Absolutely brilliant service . Blockage cleared within ten minutes. Well done Dyno-rod..

April 17, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We are so pleased to hear about your positive experience with our service. We strive to provide our customers with the best possible service and are delighted that you were happy with the prompt response and efficient resolution of your issue. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Blocked kitchen drain

Dynorod came to the house on 3 separate occasions to try to find the source of a blockage somewhere in the drain pipe from our kitchen sink. They always called before arriving and turned up when expected.
Unfortunately whilst the drain was running much better after the third attempt it soon blocked again and we called them back out within the guarantee period.
Due to the complicated history with little resolve, Willie the manager and a colleague came out to re assess the situation. They went above and beyond using every bit of equipment at their disposal including a metal detector to finally find the fault which was a broken pipe due to an old fence being relocated and concrete shattering the pipe. An appt was made for the repair within the week and all is now running smoothly thanks to Fraser who did a fantastic job.
I would not hesitate to recommend

April 7, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We appreciate you taking the time to share your experience with us. We understand that dealing with a persistent blockage can be frustrating, and we're sorry to hear that it took multiple visits to identify the root cause.

We're glad that Willie and his colleague were able to go the extra mile to find the issue, and that Fraser was able to successfully repair the broken pipe. We strive to provide our customers with the best possible service, and we're pleased to hear that you're happy with the outcome.

Rated 5 out of 5 stars

Extremely good service workmen always…

Extremely good service workmen always really helpful

April 10, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words! We are delighted to hear that you were happy with the service you received. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Quick

Quick, efficient, problem solved!

April 11, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words. We're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Really helpful and thorough

They contacted me to let me know they were on their way and would be here within the hour. Turned up when expected.
Guy was friendly and couldn't have been more helpful. In the end he couldn't find a blockage but he tried everything, showed me the pipes running clear, explained what he was doing - really thorough and has given me really useful information. I was charged less than expected as there was no blockage to clear. I've had two plumbers out already and got way more info from Dyno-rod. Next time I'll call them first.

April 11, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We appreciate you taking the time to share your positive experience. It's wonderful to hear that our technician was friendly, helpful, and thorough in his approach. We strive to provide our customers with the best possible service, and it's encouraging to know that you were impressed with his communication and the information he provided.

We understand that plumbing issues can be stressful, and we're glad that our technician was able to offer clarity and reassurance. It's also great to hear that you were satisfied with the pricing, even though the initial issue wasn't resolved. We value your trust and are happy to know that you'll be calling us first in the future.

Rated 5 out of 5 stars

Good job well done

So, hummed and hawed before calling for recurring drain problems. We have a septic tank system which has blocked a few times. Called at 1500. Lady sad they would ve out same day £190, but she called back a bit later saying if today would be out of hours at £235 or next day at original charge. Took the former and Darren duly arrived at 2000. He was hardworking and thorough as well as patiently explaining the issue to me as well as some details of the system I hadn’t appreciated. I had assumed the blockage was between house and septic tank. Which it was. It the cause was revealed to be a sludged up soakaway, which he patiently cleared. All left very tidy. Good job well done. So glad I called

April 8, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We appreciate you taking the time to share your experience. It sounds like you had a challenging situation with your septic tank system, and we're glad you reached out to us. We understand the frustration of dealing with unexpected plumbing issues, especially when they occur outside of regular business hours.

We're pleased to hear that Darren was able to provide you with a thorough and patient explanation of the problem, and that he was able to effectively clear the blockage in your soakaway. We value our customers' feedback and are committed to providing excellent service. We're happy to hear that you were satisfied with the outcome and that Darren's work left you feeling confident in your system's functionality.

Rated 5 out of 5 stars

Blocked drain

We had a blocked drain and have had issues in the past due to a dip in the pipe. We were lucky to get Brian out from Dynorod and he got rid of the blockage. He was very polite and efficient and clearly explained where our problem lay. Well done Brian I wish all tradesmen were as thorough and diligent

April 2, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We appreciate your kind words and are thrilled to hear about your positive experience with Brian. It's wonderful to know that he was able to resolve your drainage issue efficiently and provide clear explanations. We strive to provide excellent service and are delighted that Brian met your expectations. We're glad you found his work thorough and diligent.

Rated 5 out of 5 stars

Engineer fixed my blocked sink

Engineer fixed my blocked sink, explained what was happening and was very friendly.

April 2, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We're thrilled to hear about your positive experience! It's wonderful to know that our engineer was able to resolve your issue and provide clear explanations. We appreciate your kind words about their friendliness.

Rated 5 out of 5 stars

Quick service from initial call to…

Quick service from initial call to visit and issue solved with an hour. Very friendly

March 28, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for your kind words. We're thrilled to hear that our service was quick and efficient. We strive to provide a positive experience for our customers, and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Very good service.

Very good service from the initial phone call to the completion of the job.

February 18, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

We appreciate your kind words and are thrilled to hear you had a positive experience. We strive to provide excellent service and are glad we were able to meet your expectations.

Rated 5 out of 5 stars

Excellent

Excellent, fast and friendly service and arrived within an hour of calling. Great service and everything was cleaned up and tidied. Thank you!

March 24, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for taking the time to share your positive experience. We're thrilled to hear that you were happy with the prompt and friendly service you received. We strive to provide a high level of customer service and appreciate your kind words.

Rated 5 out of 5 stars

The engineer

The engineer, Brian, was knowledgeable and the issue was resolved quickly.

March 21, 2025
Unprompted review
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Reply from Dyno-Rod - South Central Scotland

Thank you for taking the time to review our service. We are pleased to hear that you were satisfied with the engineer's knowledge and the quick resolution of the issue. We will share your feedback with the team.

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