We had a major problem with our internal drains to outside drain due to limescale build up. Slow drainage and sometimes backing up. We were so pleased they sent Craig. He originally came with a camera... See more
Company replied
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
Very simple to book very accommodating for an afternoon visit. Keeper well up to date on what time they will arrive. Very simple payment problem was solved showed me the problem and showed me when pro... See more
Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Company replied
4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1K reviews
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Dyno rod is not the first company I…
Dyno rod is not the first company I would ever call again. They were not interested really to help with my displaced pipe. Had to use another company to address my pipe issue. The man that attended our home was scare mongering and rude. I will not use Dyno rod again
September 13, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Lisa,
We appreciate your feedback and regret that our service didn't meet your expectations. We're sorry the attending technician was unhelpful and impolite. We'll address this to improve our service.
marie, Dyno-Rod
Excellent service very knowledgable and…
Excellent service very knowledgable and friendly did everything possible to fix the problem which he did thank you
September 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
a c,
We appreciate you taking the time to share your feedback! We're so glad to hear that you found our service excellent, and that the issue was resolved.
marie, Dyno-Rod
Unbelievably quick service from James…
Unbelievably quick service from James at Dyno-Rod. On site about 40mins after booking call. Negotiated a particularly difficult drive and set up his kit very speedily. Jetted a bulky root mass in soil pipe and gradually it broke up and flushed away. Very clean job carried out with enthusiasm and left site very clean
September 23, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Paul Beresford,
We're happy to hear that the service was unbelievably quick and effective. We appreciate your positive feedback regarding the technician's speed, expertise in handling the difficult blockage, and the cleanliness of the work. Thank you for sharing your experience!
marie, Dyno-Rod
Speedy service
Discovered a problem with the drains while getting ready for work. Less than 2 hours later problem solved. Super speedy service. Friendly and helpful people.
September 23, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Tim,
We appreciate you sharing your experience. We're happy to hear that our team provided super speedy service and solved the drain problem quickly with friendly and helpful people.
marie, Dyno-Rod
Excellent service from Dyno-Rod
Excellent service from Dyno-Rod, via British Gas Homecare. We had a hot water leak but could not tell whereabouts it was. Dyno-Rod identified it as being under the concrete floor in our kitchen, which was very difficult to access. Their first attempt worked for a while but then the leak started again. This time Dyno-Rod decided to reroute the hot water pipework downstairs, which solved the problem. The Dyno-Rod plumbers were excellent: on time, polite, knowledgeable and efficient. Top rate service.
September 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
John Nickson,
We're happy to hear that you received excellent service! We appreciate your feedback regarding the hot water leak resolution and the team's professionalism, knowledge, and efficiency. Thank you for sharing your positive experience.
marie, Dyno-Rod
Great experience
A J arrived at the agreed time, cleared the blockage and then explained what to do in the future. All in a friendly and reassuring manner. Great service.
September 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Jill,
We appreciate you taking the time to leave us a review! We're happy to hear that you were pleased with the prompt arrival, friendly service, and helpful explanation.
marie, Dyno-Rod
Absolutely fantastic thank you!
September 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Simon Cavangh,
We're so glad you had a fantastic experience. Thank you for your positive feedback; it means a lot to us!
marie, Dyno-Rod
Easy to book and you know the price in…
Easy to book and you know the price in advance. Go to very short notice booking next day which was excellent. The staff member was efficient, sorted the problem out quickly, and left everything really needs and tidy. Good service!
September 4, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Nick Sissons,
We appreciate you taking the time to share your positive experience. We're happy to hear the booking process was easy, and the work was completed quickly and efficiently. We will pass your comments on to the team.
marie, Dyno-Rod
Prompt and efficient
Easy to book visit on line, they tell you the cost in advance so there are no surprises and the guy that visited was prompt, polite and completed the job quickly and left the area spotless.
September 18, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Nicola,
We're happy to hear that booking was easy and transparent. We're also glad the service was prompt, courteous, efficient, and clean. Thank you for your positive feedback!
marie, Dyno-Rod
Thank you so much to AJ for his visit
Thank you so much to AJ for his visit. Super professional helpful and clear!
September 17, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Simon Taylor,
We're happy to hear that the visit was super professional and helpful! Thank you for your positive feedback; we appreciate it very much.
marie, Dyno-Rod
Professional Turned up promptly & knew what he was…
Turned up promptly & knew what he was doing. Quickly dealt with the problem.
September 16, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Customer Martin Hornsey,
We're happy to hear that the service was prompt and efficient, resolving the issue quickly. We appreciate your positive feedback and your time!
Marie, Dyno-Rod
Terrible service
Terrible service. Engineer left our downpipe disconnected and just left without a word knowing that my father who is unwell to finish the job before rain would have caused a flood. Then Stephen McNelly said we should have contacted them to fix it! Good to know that after receiving payment they could leave your job unfinished and just leave.
September 15, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Adam,
We're very sorry to hear about the trouble you experienced with the disconnected downpipe and the lack of communication. We appreciate you bringing this to our attention, and we'll investigate to ensure this doesn't happen again.
Marie, Dyno-Rod
Luke
Luke, the Dyno engineer provided good comms, keeping me updated on arrival times. He was insightful, helpful and friendly. Got straight on the job and kept me informed of the process. Once the job was complete he took the time to explain the work and any things to keep an eye on. Overall a quality experience. It’s not the first time Dyno have impressed me with their service and I’d 100 percent be happy to use them again.
September 11, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Stuart Mellor,
Thank you for sharing your positive experience with our service. We are happy to hear that the engineer provided excellent communication and service. We appreciate your feedback and are glad you'd use us again.
Marie, Dyno-Rod
Quick good service
Phoned today with a blocked drain, Dyno sent an engineer within 4 hours. The engineer jetted the blockage and used his cable camera to check the drain for any problems. He gave me advice on who would be responsible for any further problems. Once finished he cleaned everything up from the work he had done. All this was covered in the quoted amount.
All the staff that I spoke with today were very helpful and got the job done 👍🏻
September 12, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
royboyce,
We appreciate you sharing your experience. We're happy to hear that the engineer arrived promptly, cleared the blockage, inspected the drain, and provided helpful advice, all within the quoted amount. We're glad our staff were helpful and efficient.
Marie, Dyno-Rod
Professional job done promptly
Issue and solutions clearly explained and call out fee incorporated, not added to, the price.
September 10, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Keith Shapley,
We appreciate you taking the time to share your feedback. We're happy to hear that the issues and solutions were clearly explained, and the fee structure was transparent.
marie, Dyno-Rod
Drain specialist cleared my blocked…
Drain specialist cleared my blocked sink, that 5 other plumbers couldn’t fix, in 20 minutes. Great job
September 5, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Isabel Blanco,
We're happy to hear that our specialist resolved your blocked sink issue quickly after others couldn't. Thank you for your positive feedback!
Marie, Dyno-Rod
Great service- got what I expected!
September 3, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Peter Hopgood,
We appreciate you taking the time to leave us a great review. We are so happy to hear that our service met your expectations.
Marie, Dyno-Rod
Highly recommend Dyno-Rod
We would highly recommend Dyno-Rod. AJ came out to unblock our shower and did a great job. He has been before and is always very friendly and helpful. Thanks very much!
September 2, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Miss Rebecca Gillett,
We're happy to hear that you recommend our services. We're so glad the engineer was friendly, helpful, and did a great job unblocking your shower. Thanks very much for your positive feedback!
Marie, Dyno-Rod
Very impressive service
Two visits were required to unblock bathroom drain. First visit was to locate the manhole cover which was buried beneath the patio and a bush. Impressive technology helped trace its location and establish there were no other offending blockages. The second visit was to remove the offending patio slabs concreted in place and lift the manhole. The blockage was quickly resolved thereafter.
September 2, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
John Pinchard,
We appreciate you sharing your experience. We're glad we could resolve the blocked drain, even with the challenges of locating the manhole. It's great to know our technology and team were effective in addressing the issue. Thank you!
Marie, Dyno-Rod
Reply from Dyno-Rod - Thames Valley
Ashley Hector,
We're happy to hear that you had a positive experience with our prompt and skilled engineer. Thank you for your feedback.
Marie, Dyno-Rod
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