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Dyno-Rod - Thames Valley Reviews 

1,132
TrustScore 5 out of 5

4.8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB


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Rated 5 out of 5 stars

Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more

Rated 5 out of 5 stars

Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more

Rated 4 out of 5 stars

4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.

Rated 5 out of 5 stars

The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom

  • 0118 3913657

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,132)

8,304 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast, effective service

Fast service, cheerful and highly competent staff, problem resolved quickly and efficiently

October 20, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Felicity O'Brien,

We appreciate your positive feedback! We're so happy to hear our staff was cheerful and competent and that we resolved the issue quickly and efficiently.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Called around 2p.m.today for blocked…

Called around 2p.m.today for blocked rainwater downpipe.
Engineer arrived within 45 minutes and job completed by 3.15 p.m.
Paid exactly amount quoted.
Extremely happy with the timely service provided.

October 20, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Richard Hill,

We're happy to hear that we could resolve your blocked rainwater downpipe issue so quickly. We appreciate your positive feedback regarding our prompt service and accurate quote.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Great price and service

Competitively price and they went above and beyond to deliver great service. It was quick getting through to someone on the phone and the person doing the drain survey explained his findings and was happy to answer my questions.

October 17, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mr Evans,

We appreciate you sharing your feedback. We're happy to hear that you were satisfied with the competitive pricing and the service provided. It's great to know you were able to get through to someone quickly and that they were helpful in answering your questions.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Very good experience!

Very transparent on pricing. Consulted on the telephone with a customer services assistant who booked us in swiftly. Engineer was fast to unblock the pipes and cleaned up afterwards. Very happy, good service.

October 15, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Joseph Carbonaro,

We appreciate you sharing your experience. We're happy to hear that you were pleased with the transparent pricing, swift booking, and efficient service. Thank you for the positive feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

This was a repeat visit by James who…

This was a repeat visit by James who was very methodical and resolved our blockage very effectively and thoroughly. He was charming and polite throughout. Thank you James

October 13, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Mark Stapley,

We appreciate you sharing your feedback. We're happy to hear that the work was effective and thorough. It's great to know you were pleased with the service.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Blocked Soak-away - Quick, Efficient and Effective Fix

Rang in the morning to get a quote and book a call out.
Emphasized that it was not an emergency, but got a booking same day.
Was advised when the engineer would arrive, and he called to let me know he was on the way.
Engineer was friendly, polite and enthusiastic about his job, and explained what he was doing.
Cleared the problem which was caused by roots, which were not easy to remove.
Engineer left everything clean and tidy and the associated invoice was what was quoted.
Pleased with the service

October 13, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Charlie Whieldon,

We appreciate you sharing your positive experience. We're happy to hear that you were able to book a same-day appointment and that the engineer was friendly, efficient, and tidy. We're also glad the invoice matched the quote provided.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Great service

Dan was our engineer. He was courteous, communicative, prompt and knowledgeable. Within minutes he’d indentified the problem and had it sorted within an hour. Great service. I’d only called the day before hoping for assistance asap. I wasn’t disappointed: really impressed. Thank you.

October 8, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

E. White,

We appreciate you sharing your positive experience. We're happy to hear that the engineer was courteous, communicative, prompt, and knowledgeable, quickly resolving the issue. We're glad you were impressed with the service!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Friendly and efficient

Engineer (Tom)was really friendly, listened to my issues and got to work straight away. Sorted the problem that other plumbers couldn't in 10 mins. Fixed price quoted before arrival was very reasonable and no hidden extras. Clean, tidy, fast and effective. Happy Customer

October 8, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Luisa Allen,

We appreciate you sharing your positive experience. We're happy to hear that our engineer was friendly, efficient, and quickly resolved the issue, especially where others couldn't. We're glad you found our pricing reasonable. Thank you for the feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Problem resolved and dealt with in a…

Problem resolved and dealt with in a timely manner.

October 8, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

MaryAnn Webb,

We're happy to hear that your problem was resolved quickly. Thank you for taking the time to leave us a positive review!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service! Came within 45 mins and fixed the issue superbly 👍🏻

October 7, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Jon Gregory,

We're happy to hear that you received excellent service and that the issue was fixed quickly and superbly. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

You engineer was amazing polite helpful…

You engineer was amazing polite helpful and nothing was to
Much trouble credit to
Your company

October 6, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

LEdwards,

We appreciate you taking the time to share your positive experience. We're so glad to hear that our engineer was helpful and polite. Thank you!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Drainage from our kitchen sink

Drainage from our kitchen sink is, it seem, far from standard plumbing. The engineers were extremely thorough in identifying and then resolving what turned out to be a knotty problem. Really appreciate their diligent and thorough approach.

October 6, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Stephen Pyke,

We're happy to hear that our engineers were so diligent in resolving the complex drainage issue from your kitchen sink! We appreciate you taking the time to leave us such positive feedback regarding their thorough approach.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

We had a really great experience today

We had a really great experience today. We made the call that we had a blocked pipe and worried about the cost with it being a Saturday but it needed to get sorted. Within two hours of making the call we had a very nice plumber come and repair the blocked drain, give us some advice and for a flat fee of £235 it was all sorted.
The man that came was very friendly, tidy and also gave us some great advice too.
Would highly recommend.
Many thanks

October 4, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Alex,

We're happy to hear that you had such a great experience! We appreciate you sharing your positive feedback regarding the prompt service and helpful advice you received. Thank you for recommending us!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Excellant service

Dan turned up and got stuck in to a blocked waste pipe, my plumber couldn't sort as a tenant blocked with food fats. Can't tell you how relieved I was after he completely unblocked the pipe as had new tenants arriving in two days time. The whole process including booking and setting times from start to finish was professional and politely done cant recommend Dyno-Rod enough... thank you thank you thank you

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Michael Fenton,

We appreciate you sharing your experience. We're happy to hear that the engineer resolved the blocked waste pipe issue caused by food fats, especially with new tenants arriving soon. It's great to know you were satisfied with the professional service provided from booking to completion.

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Great company

Great company. Always dependable and friendly. Arrived within two hours of calling for the job.

September 30, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Hello,

We're happy to hear that you had a positive experience with our company! We appreciate your kind words and are glad we could assist you quickly and efficiently.

marie, Dyno-Rod

Rated 5 out of 5 stars

Excellent service and issue sorted

Excellent service - sorted out problem of blocked soak- away - kept me informed. Very safety conscious - and everything left immaculate afterwards. Highly recommend. Half the price of another company who quoted for the same job.

September 30, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Sue James,

We're happy to hear that you were impressed with our service and that we resolved the issue with your soak-away. We appreciate your highlighting our safety measures and the cleanliness. Thank you for recommending us!

marie, Dyno-Rod

Rated 1 out of 5 stars

Dyno rod is not the first company I…

Dyno rod is not the first company I would ever call again. They were not interested really to help with my displaced pipe. Had to use another company to address my pipe issue. The man that attended our home was scare mongering and rude. I will not use Dyno rod again

September 13, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Lisa,

We appreciate your feedback and regret that our service didn't meet your expectations. We're sorry the attending technician was unhelpful and impolite. We'll address this to improve our service.

marie, Dyno-Rod

Rated 5 out of 5 stars

Excellent service very knowledgable and…

Excellent service very knowledgable and friendly did everything possible to fix the problem which he did thank you

September 27, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

a c,

We appreciate you taking the time to share your feedback! We're so glad to hear that you found our service excellent, and that the issue was resolved.

marie, Dyno-Rod

Rated 5 out of 5 stars

Unbelievably quick service from James…

Unbelievably quick service from James at Dyno-Rod. On site about 40mins after booking call. Negotiated a particularly difficult drive and set up his kit very speedily. Jetted a bulky root mass in soil pipe and gradually it broke up and flushed away. Very clean job carried out with enthusiasm and left site very clean

September 23, 2025
Unprompted review
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Reply from Dyno-Rod - Thames Valley

Paul Beresford,

We're happy to hear that the service was unbelievably quick and effective. We appreciate your positive feedback regarding the technician's speed, expertise in handling the difficult blockage, and the cleanliness of the work. Thank you for sharing your experience!

marie, Dyno-Rod

Rated 5 out of 5 stars

Speedy service

Discovered a problem with the drains while getting ready for work. Less than 2 hours later problem solved. Super speedy service. Friendly and helpful people.

September 23, 2025
Unprompted review
Dyno-Rod - Thames Valley logo

Reply from Dyno-Rod - Thames Valley

Tim,

We appreciate you sharing your experience. We're happy to hear that our team provided super speedy service and solved the drain problem quickly with friendly and helpful people.

marie, Dyno-Rod

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