Blocked drain from toilet. Caused by limescale. The service was excellent. Came before stated time. The engineer was extremely thorough. Sorted the problem but also checked all other drains to... See more
Location
Switch locationUnit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB
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See what reviewers are saying
Very helpful staff handled the call and arranged for a same-day engineer to come out and help with a blockage. Received a call from our engineer Adam to let us know he was on his way. He was very... See more
4 stars only because it would be nice if you could at least book a morning or afternoon slot rather than 8am to 6pm. Otherwise very good service, helpful advice on preventing further issues.
The staff member who visited was very helpful, polite and thorough. He visited our neighbours and checked their drains too and advised that it was a Thames Water problem. So whilst he wasn’t able to r... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, United Kingdom
- 0118 3913657
4.8
Excellent
1K reviews
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Excellent service
Excellent service, very friendly staff. I fully advise.
November 17, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mutlu Gungoren,
We appreciate your recommendation and are so happy to hear you received excellent service from our very friendly staff!
Best wishes
Marie
Dyno-Rod
Very satisfied
Dyno were efficient and speedy. From first contact to house-call just a couple of hours. Engineer Luke was both intelligent and charming. Sorted the blockage in less than half-an-hour. Really first-class service.
November 14, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Gervase,
We're happy to hear that the service was efficient and fast! It's great to know that Luke resolved the blockage quickly. We appreciate your first-class feedback.
Best wishes
Marie
Dyno-Rod
Extremely impressed with service from…
Extremely impressed with service from Dyno-Rod.
Very helpful telephone service and appointment within 24 hrs of call.
The young lad who came to sort the issue in our home was outstanding. Extremely polite, helpful and a pleasure to deal with.
I would really recommend Dyno-Rod for anyone with issues with drains.
November 14, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Sian Ramsden,
We appreciate you sharing your positive experience with us. We're happy to hear that you found our telephone service helpful and the engineer outstanding. It's great to know you would recommend our drain services. Thank you!
Best wishes
Marie
Dyno-Rod
Had a domestic drain CCTV survey…
Had a domestic drain CCTV survey carried out . Both the office staff and engineer that came out were very polite and efficient in this process . Have to wait on the full report by them with costings to follow
November 14, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello,
We appreciate your feedback and are glad the team was polite and efficient during the CCTV survey. We'll provide the full report with costings as soon as possible. Thanks for your patience.
Best wishes
Marie
Dyno-Rod
Really responsive and drains unblocked…
Really responsive and drains unblocked within 5 mins. Even shown the fatberg that caused the issue.
November 10, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello John,
We're happy to hear that our team was so responsive! We appreciate you taking the time to share your positive experience with our services.
Best wishes
Marie
Dyno-Rod
We had a backed up sewer
We had a backed up sewer. The service was quick, the engineer arrived within an hour and was done within half an hour. He had a look with his camera down the drain and all was clear. We were very relieved. Thanks
November 9, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Will,
We appreciate you taking the time to share your experience. We're happy to hear that the engineer provided a quick service to resolve the backed-up sewer. We're glad you were relieved.
Best wishes
Marie
Dyno-Rod
Great overall experience
Great booking process, great communication and great service. Second time we’ve used Dynorod and wouldn’t go anywhere else!
November 7, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Lucy,
We're happy to hear that the booking process, communication, and service were great! Thank you for your continued trust; we appreciate your positive feedback.
Best wishes
Marie
Dyno-Rod
Dan N you’re a star mate
Our main drain was blocked so we called and spoke to a lovely lady that took our details and told us an engineer would call us within the hour as it was an emergency. After 15 minutes, Dan N called and said he was 20 minutes away. He was a great chap, very experienced and fixed our drain so quickly .. we’re so impressed with the service and am so thankful to them.
November 5, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Marie,
We appreciate you sharing your experience. We're happy to hear that Dan quickly resolved the blocked drain. Thank you for your kind words and for acknowledging the prompt service!
Best wishes
Marie
Dyno-Rod
I had water coming up from the manhole
I had water coming up from the manhole which was situated in the conservatory, Luke was designated the job and kept me updated on his journey to me. On arrival introduced himself, very polite and professional explained what he needed ie water supply and cracked on and got the job done. He is a great ambassador for your company. Thank you Luke.
November 4, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Deborah,
We're so glad to hear that you were pleased with the prompt service and how the work was completed. We appreciate your kind words and are happy that Luke's professionalism stood out. Thank you for your feedback!
Best wishes
Marie
Dyno-Rod
The main drain was blocked
The main drain was blocked, so I booked an appointment online. They called back within 10 minutes, and the engineer, Tom, arrived in just 2 hours. Tom was very patient, professional, and responsible. At first, the blockage was hard to locate, and I thought we might have to give up, but he opened three main access points and finally found and cleared the blockage completely. Really reliable service — I would definitely recommend them!
October 31, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Bella,
We're happy to hear that the booking and service met your expectations. We appreciate you acknowledging the Tom's patience and dedication in resolving the difficult blockage. Thank you for recommending our services!
Best wishes,
Marie
Dyno-Rod
Great service
Great service, did a really thorough job for fixed reasonable price.
October 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Henry,
We appreciate you taking the time to leave us a review. We are happy to hear that you were pleased with our thorough service and reasonable pricing.
Best wishes,
Marie
Dyno-Rod
Small blockage, easy fix.
Chap who came to fix the problem found it quickly & made good the issue. Just found the price a bit expensive as he was only at the house for 30 mins & if I'd of known where it was, could of done it myself & saved £190.
October 29, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Maks,
We appreciate you taking the time to share your feedback. We're happy to hear the technician resolved the issue efficiently. We set our prices to reflect expertise, travel, and business costs. We value your input.
Best wishes,
Marie
Dyno-Rod
Fast response
Fast response - on site same morning. Problem swiftly dealt with by knowledgeable staff with professional equipment.
October 28, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Mr Lockwood,
We're happy to hear that our team responded quickly and resolved the issue efficiently with professional expertise. Thank you for your positive feedback!
Best wishes,
Marie
Dyno-Rod
Rapid and effective response…
Contacted shortly after lunch re external drains blockage. Dyno promptly responded to query maintained periodic contact to advise on timing issue resolved within three hours from raising.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Phil,
We appreciate you taking the time to share your experience. We're happy to hear that we promptly resolved the external drain blockage and kept you informed throughout the process.
Best wishes,
Marie
Dyno-Rod
Excellent service was thorough and very…
Excellent service was thorough and very informative polite and respectful ….A+++++++ will choose Dyno rod again for definite!!
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Josephine,
We appreciate you sharing your feedback. We are so glad to hear that you received excellent, informative, polite, and respectful service. We look forward to serving you again!
Best wishes,
Marie
Dyno-Rod
2 call out fees because they didn’t have the right camera on the van
After telling Dynorod the problem of one of our toilets not flushing properly, they sent out an engineer.
The engineer didn’t have all the equipment needed to diagnose the problem, only the big camera, not the one that goes down the toilet. The problem I told them on the phone we had. So another engineer with another fee has had to be booked. Let’s see if they can actually diagnose the problem.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Owen,
We appreciate you bringing this to our attention. We're sorry the initial visit didn't resolve the toilet issue due to the wrong equipment. Our team are to re-scheduled another engineer and hope they can diagnose the problem. We value your feedback.
Best wishes,
Marie
Dyno-Rod
Great value, service and clear pricing
Dyno offer great value and a professional and reliable service - no hidden charges like others. Our engineer was excellent and solved our problem efficiently.
October 27, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Mr Borgman,
We're happy to hear that you found our service professional, reliable, and of great value. It's great to know our engineer efficiently solved the problem and that you appreciated our transparent pricing. Thanks for your feedback.
Best wishes,
Marie
Dyno-Rod
Second time using Dynorod
Second time using Dynorod in 3 months. This time for a different problem. We had Luke arrive again & give us his usual professional & competent service. Another great experience. Thank you Luke
October 23, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Bob,
We're happy to hear that you had another great experience! It's wonderful to know that you received professional and competent service from Luke. Thank you for your positive feedback.
Best wishes,
Marie
Dyno-Rod
Phoned a.m
Phoned a.m. as water was on the toilet floor. Engineer arrived promptly, found out the cause, fixed it and we were charged exactly what we were quoted. First class service and a really nice guy who did the work.
October 24, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Hello Joan,
We're happy to hear that our engineer Dan arrived promptly and resolved the issue, charging exactly the quoted price. We appreciate your positive feedback regarding our first-class service.
Best wishes,
Marie
Dyno-Rod
Good job well done.
The operator arrived within specified timeframes and was polite and professional. The job was carried out successfully and in a timely fashion. The operator left a clean and tidy site. Only small criticism is the booking staff provided incorrect information on the service and appear to need more knowledge.
October 22, 2025
Unprompted review
Reply from Dyno-Rod - Thames Valley
Mark,
We're happy to hear that the operator was punctual, courteous, and efficient, and that the work area was left spotless. We appreciate your highlighting the booking team's knowledge gap, and we will address this to improve our service.
Best wishes,
Marie
Dyno-Rod
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