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Dyno-Rod - West Midlands Reviews 

1,053
TrustScore 5 out of 5

4.8

Kensington Way, TF2 6NA Telford, West Midlands, GB


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Rated 5 out of 5 stars

Call out to blocked exterior drains in a property I've just purchased. Jason was fantastic and resolved the issue quickly! Would have no hesitation to use Dyno Rod again, but hopefully I won't need to... See more

Rated 5 out of 5 stars

Very prompt response, arrived on time; tricky problem as blocked kitchen sinks with plumbing concealed (architect designed meaning good look but not practical). Plumber worked at it until sorted and c... See more

Company replied

Rated 5 out of 5 stars

Our kitchen sink was blocked affecting also washing machine and dishwasher. Given an appointment for Tuesday morning. I was given advance warning of arrival. On their prompt arrival he quickly... See more

Company replied

Rated 5 out of 5 stars

Can't reccomend enough best people for the job they was professional had all the equipment left no mess. Other company come made massive mess couldn't do the job and left and still charged me. These g... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Kensington Way, TF2 6NA, Telford, West Midlands, United Kingdom

  • 0195 289 7081

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,053)

8,590 reviews in the last 12 months

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Rated 5 out of 5 stars

They came on time they were very good…

They came on time they were very good and very understanding and professional I am very happy with there work

March 2, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Pravinkumar patel,

We appreciate you sharing your feedback! We're happy to hear that our team was punctual, understanding, and professional. We're glad you're happy with our work!

Dyno-Rod

Rated 5 out of 5 stars

Excellent Service

Very easy to book, next day service which was a pleasant surprise

Chap who came was very pleasant and helpful

February 25, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Tom Hunt,

We appreciate you sharing your feedback! We're so pleased to hear that booking was easy and the next-day service was a pleasant surprise. It's great to know you found our staff helpful.

Dyno-Rod

Rated 2 out of 5 stars

My first appointment was cancelled…

My first appointment was cancelled without even being told . Call handler also said someone tried to contact me which was a blatant lie . Second appointment the guy who attended was fantastic , i even helped him get the job done just to speed up the process . Call handler wise and original engineer visit need they’re heads banging together as it was a shit show !!

February 22, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Mr. Haynes,

We appreciate your feedback and apologise that your initial appointment was cancelled without notice. We're also sorry to hear about the misinformation. We're glad the second engineer was helpful, and we'll address the issues with the call handling and initial visit to improve our service.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Very quick and efficient. Very pleasant chap. Thank you.

February 10, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Rosemary Foster,

We appreciate you taking the time to share your positive experience! We're happy to hear our service was quick, efficient, and pleasant.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Amazing job

Pete took his time to figure out the problem and didn't leave until he made sure it was fixed. He did a great job at explaining what was wrong and how he was going to fix it.

February 10, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Stephanie Bailey-wellings,

We appreciate you sharing your feedback! We're happy to hear that Pete took the time to resolve the problem and explained the solution clearly.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

What can I say about Dyno-Rod

What can I say about Dyno-Rod, a service that I never hoped I’d have to use but would definitely use again if I need to, the gentleman that came Pete was such a professional. Advising me of my options , he cleared the fault in no time and even advised that it was a Severn Trent issue to to report it to them. I can highly recommend this company if anyone is in the same sh1tty situation I was in (pun intended)! thanks Pete an absolute legend

February 9, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Louise Hughes,

We're happy to hear that the service was helpful and efficient! We appreciate your recommendation and are so glad that Pete provided professional advice and resolved the issue quickly. Thank you for your feedback!

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Nick was friendly and helpful even…

Nick was friendly and helpful even though had to do a not nice job in the pouring rain. Prompt and courteous

February 7, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

ADRIAN DAVENPORT,

We appreciate you taking the time to share your experience. We're so glad to hear that Nick was helpful and courteous, even in challenging conditions.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Good work completed and tidied up.

The two boys who turned up in the pouring rain, cracked on and did the work (dug down found broken pipe repaired with a new piece) they were wet mucky and no doubt cold. But regardless they did an excellent job and left the job site clean and tidy. Very pleasant boys doing a good professional job. Highly recommended 5*.

February 5, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Huw Webb,

We appreciate you sharing your experience! We're happy to hear that our team worked hard in challenging conditions to complete the repair, leaving the site clean. Thank you for your recommendation!

Best wishes
Emma
Dyno-Rod

Rated 5 out of 5 stars

Clean work and quickly resolved

Thank you so much to Dyno team, from Customer Service to the Engineer who came out by appointment, on time, to inspect a suspected blocked drain. All was professionally completed, my questions clearly answered and concerns resolved.
A reliable and trustworthy company I recommend. Many thanks

January 27, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Fitzpatrck,

We appreciate you sharing your experience. We're happy to hear that our team, from customer service to the engineer, professionally completed the inspection, clearly answered your questions, and resolved your concerns. Thank you for the recommendation!

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Blocked downstairs toilet

Blocked downstairs toilet so called Dynorod as was not having any luck with local plumbers. Was probably a good choice as it was not a blockage in the toilet but the outside stack off the soil pipe was actually blocked. Was very thorough pressure blasting the outside drains and eventually cleared the blockage. Was very friendly and advised there may be a failed drain and should arrange a camera inspection which we will.

January 23, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

We're happy to hear that we could resolve your blocked toilet issue. It's great that our thorough approach identified the problem in the outside stack. We appreciate your feedback on our friendly service.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Blocked outside drain…

I called yesterday for an outside drain blockage. The man that came was very efficient and soon sorted out the problem. I would recommend Dyno to other people and would certainly use them again.

January 23, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Bev Pridding,

We're happy to hear that the engineer efficiently resolved the outside drain blockage. We appreciate your recommendation and are grateful for your feedback.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Came and fixed our toilet problem,first…

Came and fixed our toilet problem,first class service,friendly engineer,good prices,will use again if needed.

January 22, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

David Bishop,

We appreciate your positive feedback! We're happy to hear that you were pleased with our engineer's friendly service and our good prices when fixing your toilet.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Very professional with a fast response…

Very professional with a fast response time, and finished the job at hand.

January 21, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Jim Rodda,

We appreciate you sharing your feedback and are happy to hear that we provided a professional and fast service to complete the work.

Best wishes
Sam
Dyno-Rod

Rated 1 out of 5 stars

Poor customer service

Dispatcher didn't call back as stated, books in random appointments from someone who isn't associated with multi premise account, had an attitude when I queried this random booking for a vulnerable adult and hung up when I asked for a reference.

January 21, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Brad,

We appreciate you bringing this to our attention. We're sorry to hear about the dispatcher's behaviour and the booking error. We'll review this internally to ensure better service.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Really good service

Really good service, Friendly and helpful people both on phone and in person, process was quick in an out and even cleaned the mess off my garden.

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Umesh Chander,

We appreciate you sharing your positive experience! We're so glad the service was helpful, quick, and left your garden clean. Thank you for the kind words.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Speedy & efficient service

Great service, speedy callout, job completed at a reasonable price when local tradesmen were difficult to find for an urgent job. Would definitely use again.

January 20, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Fiona,

We appreciate you sharing your positive experience! We're so glad we could provide speedy service and complete the urgent job at a reasonable price. We value your business!

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Excellent experience and really…

Excellent experience and really thorough report and support afterwards.

January 19, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Charlotte,

We appreciate you sharing your feedback and are so glad to hear you had an excellent experience and received thorough support.

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Extremely friendly

Extremely friendly, court and professional technician, thoroughly checked everything was working and explained all areas...thank you!!

January 15, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Lou,

We appreciate you sharing your positive experience! We're so glad the technician was friendly, professional, and thorough, and explained everything clearly. Thank you!

Best wishes
Sam
Dyno-Rod

Rated 5 out of 5 stars

Wonder Pete

I had Pete turn up to do a job today after Severn Trent said they were unable to do anything due to it being a private address. Pete turned up and right away got down to the problem and solved it. He went above and beyond to not only fix the problem but clean up afterwards too. I appreciate everything he has done.

January 15, 2026
Unprompted review
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Reply from Dyno-Rod - West Midlands

Mickey Ball,

We're happy to hear that the issue was resolved so efficiently. We appreciate your positive feedback and are glad that you were satisfied with the thorough service. Thank you!

Best wishes
Sam
Dyno-Rod

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