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Dyno-Rod - Yorkshire Reviews 

578
TrustScore 4.5 out of 5

4.6

Unit 6 Peacock Ind. Estate, S6 2BL Sheffield, South Yorkshire, GB


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Rated 5 out of 5 stars

Brilliant and efficient service. Booked a slot for Monday on Saturday. Arrived Monday morning, found the issue and sorted it. Drains flowing as they should once again. Scott was professional and clear... See more

Rated 5 out of 5 stars

Absolutely spot on, rang up to book an appointment due to a blocked drain that was really backed up, had someone out in about an hour after having the appointment booked. I had someone called Keith an... See more

Rated 5 out of 5 stars

My Mum had a blocked drain at her cottage. Dyno came the same day and sorted the problem. The engineer was effective, efficient and friendly- excellent service, thank you

Rated 5 out of 5 stars

The gentleman who visited my property carried out his survey very professionally. Quick and precise, no messing, very informative with his findings and ‘man to man’ also found him to be a likeable ch... See more


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6 Peacock Ind. Estate, S6 2BL, Sheffield, South Yorkshire, United Kingdom

  • 0114 386597

4.6

Excellent

TrustScore 4.5 out of 5

578 reviews

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4.6

All reviews

(578)

8,010 reviews in the last 12 months

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Rated 5 out of 5 stars

Clearing blocked toilet

Polite, prompt job well done in 45 minutes.

November 18, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Excellent service

Excellent service, reported at 7.30am Andy arrived at 9am. Roded pipe and the toilet was working again. Andy also advised us on the problem.
Very pleasant and most helpful we cannot thank him enough

November 11, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Issue solved professionally Sunday emergency call out

Emergency call out arrived within 6 hours on a Sunday. Brett called ahead when he was en route and unblocked the drain in under an hour in the dark. He took the time to make sure all wastes were flowing without issue into the drain. Would definitely recommend in emergency situations .

November 9, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

Supposedly unblocked my loo but its…

Supposedly unblocked my loo but its exactly the same as before, water backing up.
190 quid for nothing.
2nd call out engineer claimed maybe its an issue with the waste pipe and to call a plumber in case it backs up again. Plumber said the toilets blocked!
Never got a call beforehand regarding prices either. Was under the impression it was a free call out if it cant be fixed . No guarantee and toilet still not working correctly

November 6, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

SJ,

We're sorry to hear that the service did not resolve the blockage and about the unexpected charge. We appreciate you bringing this to our attention. We'll investigate the lack of communication regarding pricing and the conflicting diagnoses to improve our service. Thank you.

Rated 4 out of 5 stars

A repeat visit by Andy who did an…

A repeat visit by Andy who did an excellent job. Can't compliment him enough.

November 7, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Christopher & Jennifer,

We're delighted that you received an excellent job during the repeat visit. We appreciate you complimenting the service and your positive feedback!

Rated 1 out of 5 stars

190 quid

190 quid. Toilet still same. First call out said it was fixed. 2nd call out said it was fixed. Report says still a slow flow. Toilet still same. Advised a plumber. Plumber seems to think its blocked. Not sure explanation in report was enough for me to sort the problem out. Customer service said faulty plumbing so no guarantee. It's been fine for 12 years. Now stuck as clearer diagnosis required.

November 6, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

MRS B,

We appreciate your feedback and regret that the toilet issue persists despite the callouts. We're sorry the diagnosis was unclear and that you're facing this plumbing problem. We will review the report to see how we can improve.

Rated 5 out of 5 stars

Great thank you

Great thank you. Should have been my first call rather than going for a cheaper option that didn't fix the problem

November 6, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Excellent service from start of booking…

Excellent service from start of booking to completion of job. Arrived on time kept informed of progress and nothing was too much trouble. Highly recommend this company.

November 5, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 4 out of 5 stars

Really helpful drain expert

The man who came called 15 mins ahead and was great and really helpful - although time will tell if the weird drain smell I’ve had for a year has gone. I’ve marked my review 4 stars as I think the time slots could be narrowed down. I had to be prepared to stay in from 8 am until 6 pm on my day off for something that wasn’t an emergency. Surely the time slots could be narrowed down to morning or afternoon? Fortunately he arrived just after 10 am…

November 3, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Fiona Fleming,

We appreciate your feedback and are glad the technician was helpful. We acknowledge that the appointment window was lengthy and will explore ways to offer narrower time slots in the future. We hope the drain smell is resolved!

Rated 5 out of 5 stars

Excellent service

Excellent comms, prompt, professional and great advice moving forward. Really impressed.

October 31, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Immediate response on the phone with date booked and quote given in advance. When gentleman came he was professional, reassuring, competent and friendly - the problem was sorted and a guarantee given.

October 27, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Best customer service I have experienced for a long time

I was really surprised how fast they turned up. The two lads were fantastic, fixed the issue swiftly and even took the time to explain the cause. 10/10 for customer service.

I would also like to mention the customer service rep I spoke to. Once again 10/10 for customer satisfaction, no hard sell and made you feel at ease.

October 24, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Very impressed with the quality of…

Very impressed with the quality of Dyno's work in helping us to install a heat pump. Good communication, worked in all weathers, very neat job and tidied up well into the bargain.

October 24, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

They arrived the day after I booked a…

They arrived the day after I booked a visit and fixed the issue within 1/2 hr service was good and prompt , thank you

October 21, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

A job well done

The gentleman that came to help me, Scott, was brilliant. He explained everything throughout, reassured me as I was very anxious about the issue, and sorted it out as quickly as possible. Not the cheapest but based on recent negative experiences with other tradesmen, you get what you pay for.
My only gripe is the main call centre. They promised me that an engineer was on their way as they were a 24/7 service, however this is not actually the case. That doesn’t stop me recommending this company though.

October 21, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

Over £200 for no solution

Over £200 for no solution. Will never use them again.

October 18, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Ellyn Pyne ,,

We regret your experience and appreciate your feedback. We'll review this to improve our service.

Rated 5 out of 5 stars

Fast call-out and excellent service

Fast call-out: the guy was here within 90 minutes of my call. Quickly diagnosed the problem of a blocked drain which had been made more complicated by a failed attempt
by my usual plumber to clear the blockage. My plumber had left half his rods down the drain. The Dyno-Rod guy used a jet blaster to clear the blockage and retrieve the lost rods. He explained the cause of the blockage and recommended a camera survey which I may be able to get done by the water company as it is likely at the road end. It was pretty expensive but I think as it was a call-out at 7:30 pm and he drove the width of Yorkshire to get to me and did such a good job, it is a reasonable fee to charge. I would thoroughly recommend Dyno-Rod based on this experience.

October 9, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 1 out of 5 stars

Two men came to check the drain in my…

Two men came to check the drain in my garden, just to take measurements of the drain, spend 15 min doing so and charged me £190.
After 3 weeks, no one came to fix the drain or even contact me with an estimated price..
They promised they would reach out but no one ever did

September 23, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Joanna Kuks,

We appreciate your feedback and apologize that the drain assessment did not meet your expectations. We're sorry you haven't received a follow-up. We'll look into this to improve our service.

Rated 5 out of 5 stars

Professional and friendly sevice

I thought I had a blockage from my kitchen sink drain, which I tried to clear myself, however I couldn't so this morning I phoned dyno rod and within two hours Andy phoned to say he was on his way. Andy sourced the problem straight away, so it was a quicker job than I anticipated. Andy was polite and friendly, a professional company which I would recommend.

October 7, 2025
Unprompted review
Dyno-Rod - Yorkshire logo

Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

Rated 5 out of 5 stars

Nice lads & good service

Rang about 10am 2 lads turned up about 12:30 to unblock our external drain, sorted the problem & cleaned the patio up afterwards.

Quick, efficient & great service. Can’t complain at all

October 6, 2025
Unprompted review
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Reply from Dyno-Rod - Yorkshire

Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We hope you would consider using Dyno-Rod again should the need arise

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