E-Giant Reviews 

498
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

So when I looked around online, the best quote was from we buy any phone. They offered me a decent fair amount for my phone that was in amazing condition where as other websites where offering half o... See more

Rated 5 out of 5 stars

The process of selling an old phone has been painless. Do on line quickly, await the packaging bits to arrive and post back using the envelope supplied with postage paid for. As soon as received co... See more

Rated 5 out of 5 stars

Fantastic service, thank you! I had a problem with my previous order's payment arriving a few days late and Ben sorted it out very quickly once I got in touch. This order (#31955990) went through in... See more

Rated 4 out of 5 stars

Recently sold my iPhone 8. With no issues or problems. After reading previous reviews and comments, I must admit I was concerned. But my dealing was quick and easy. Got original priced quoted... See more

Company details

  1. Cell Phone Store

Written by the company

E GIANT is one of the UK’s leading second-life technology providers. Customers are guaranteed market leading buy-back and trade-in values and the highest level of security and control. E GIANT buys, refurbishes and resells second-life smartphones and tablets. Retail/whiteboxed devices are fully reconditioned and come with a 12-month warranty. E GIANT operates the market leading mobile phone recycling service WeBuyAnyPhone.com and Whiteboxdirect.com - a brand new experience in buying refurbished phones online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

498 reviews

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No recent history of asking for reviews

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4.5

All reviews

(498)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience - got my full value and was kept up to date throughout - Trade-in ID: A-T-9NCJC

October 11, 2020
Unprompted review
Rated 4 out of 5 stars

#CO-T-XG7QA

I have had a good valuation and the process was easy although my order was completed a few days ago and I still haven’t received payment

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Very quick service and always updated…

Very quick service and always updated at every step of the whole process. I got what they said i would get so I'm very happy customer. Will definitely use them again and recommend to family and friends 👍

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, they valued my phone at exactly right for what I wanted. Really speedy service and kept in touch throughout the whole process. Very professional and I will definitely use again! Thank you so much.
Amy Fox - #A-T-VGG4Z

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, sold my galaxy note 10 plus to them, if there were any problems they emailed me and responded quickly, brilliant service

Order number 31989163

August 14, 2020
Unprompted review
Rated 5 out of 5 stars

Good service.

Great service from start to finish.Sent the phone,free postage,kept me informed every step,got paid what they quoted no problem,money in the bank when they said. Excellent.

August 9, 2020
Unprompted review

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