Early Years Resources Reviews 

309
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Order has not arrived after 11 days and after enquiring was told it was due for delivery that day. They were going to look into it and ring back. Nobody did and when ringing again and leaving message... See more

Rated 5 out of 5 stars

Brilliant addition to my resources, 3 children accessed creative mark making today, good quality paper stood up to their handiwork. Well worth the money. The childten drew large circles scribbles, wa... See more

Rated 5 out of 5 stars

Ordered a classroom rug after scouring the websites and trust pilot! Decided to go with eye as the price was cheaper than others - was sceptical as the price was £100 cheaper than a tried and tested s... See more

Company replied

Rated 3 out of 5 stars

The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough... See more

Company details

  1. Educational Supply Store
  2. Art Supply Store
  3. School Supply Store
  4. Stationery Store

About Early Years Resources

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About EYR

Early Years Resources (EYR) is a UK based supplier of essential and innovative educational resources for primary schools, nurseries, childminders, parents and all other childcare providers in the UK and worldwide.

Starting back in 1992 with a single man and their vision to source products that were once so hard to find, EYR’s founder Payman would go door to door asking educators what their daily struggles were, and coming up with solutions. Fast forward to the present day and that one-man-band has modernized into multiple departments all working to preserve that original vision.

This has resulted in an company that puts its customers at the heart of everything they do, providing quality and award winning resources, industry insights and activity ideas to all practitioners and carers regardless of role, setting, size, funding or any other factors for over 30 years.

Our mission

Our mission remains the same as it did 32 years ago; to be inclusive and meet the educational needs of all children.


Contact info

3.6

Average

TrustScore 3.5 out of 5

309 reviews

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3.6

All reviews

(309)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward ordering process

Straight forward ordering process. Gret customer service

October 11, 2023
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Reply from Early Years Resources

Hi Sarah,
Thank you for taking the time to leave us a review, glad you had an easy time ordering from us!
All the best,
The team at EYR

Rated 5 out of 5 stars

easy to order

October 12, 2023
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Reply from Early Years Resources

Hi Chris,
Thanks for taking the time to leave us a review, greatly appreciated!
All the best,
The team at EYR

Rated 5 out of 5 stars

Fantastic customer service.

First time I have ordered from this company. An item arrived minus the fixings. I e mailed them, got a lovely reply and the fixings arrived 2 days later. Wonderful customer service and I'm very happy with the quality of their products.

September 30, 2023
Unprompted review
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Reply from Early Years Resources

Hi Kay,
Many thanks for your review, glad you had such a good experience with us!
All the best,
The team at EYR

Rated 5 out of 5 stars

Great Service

Easy to order and all items arrived promptly

October 12, 2023
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Reply from Early Years Resources

Afternoon Mary,
Thank you for finding the time to leave us a nice review. We hope to welcome you back again soon!
All the best,
The team at EYR

Rated 1 out of 5 stars

It was packed horribly,i ordered…

It was packed horribly,i ordered powdered and liquid chemicals,it was put right into the boxes without any styro or bubble wrap,or paper,both bursted into the cardboard boxes,the delivery van wont take it back because the liquid was all over his van he said,I emailed the shop,so far,no response,lesson learned

October 3, 2023
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Reply from Early Years Resources

Hi Monika,
Thank you for taking the time to leave us a review. Apologies if your email query didn't get replied to, we tend to reply to all emails within 2 hours? Hopefully this did get resolved for you and won't deter you from ordering with us in the future.
Take care and All the best,
The team at EYR

Rated 5 out of 5 stars

Helpful lady on the end of the phone

Helpful lady on the end of the phone. Prompt delivery. Good product. Thank you.

October 2, 2023
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Reply from Early Years Resources

Afternoon Sally,
Thank you for taking the time to leave us a review. Glad you had a great experience with us and we hope to welcome you back in the near future!
All the best,
The team at EYR

Rated 1 out of 5 stars

The bag was split in the box so only…

The bag was split in the box so only half the sand arrived as it must have escaped during transport

October 2, 2023
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Reply from Early Years Resources

Good Afternoon,
Thank you for taking the time to leave us a review.
I am sorry that this arrived split, in future please email sales@earlyyearsresources.co.uk and we would be happy to resolve any issues for you.
Take Care and All the best,
The team at EYR

Rated 1 out of 5 stars

Sand arrives leaking out of the box

Sand arrives leaking out of the box. There is 12 week waiting time for the sand/ water duo.
I am contemplating asking for a refund.

October 3, 2023
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Reply from Early Years Resources

Hi Rhiannon,
Thank you for taking the time to leave us a review.
Apologies for the leaking sand, for any damages or faults please email sales@earlyyearsresources.co.uk and we will always be glad to help resolve any issues that you have. With regards to the Sand & Water Duo it does state on the website that standard delivery times do not apply to this product and to contact customer service for more information.
Take Care and All the best,
The team at EYR

Rated 5 out of 5 stars

Very quick delivery and the dill is…

Very quick delivery and the dill is perfect for my needs

October 2, 2023
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Reply from Early Years Resources

Afternoon Coleen,
Thank you for your review, so glad you are pleased with your doll!
Take care and all the best,
The team at EYR

Rated 2 out of 5 stars

presented in plastic bags…

I was very disappointed that the story resources came in a plastic not a canvas bag. I would have expected this, in line with comparable story sack resources !

I feel the pricing refects the inclusion of sane, even though i appreciate this wasn't listed on the website!
As a result, I wouldn't re- order. These were purchased as hifts and I need to now order suutable vags gor oresentation! Not impressed!

September 28, 2023
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Reply from Early Years Resources

Hi Mary,
Thank you for your review.
Although the Dear Zoo Story Set is delivered in a plastic bag there is a canvas bag inside for you to then place the books and puppets into...we store in a plastic bag in the warehouse to stop the resources getting dirty. Hopefully you noticed the canvas bag in the packaging after writing your review.
All the best and take care,
The team at EYR

Rated 5 out of 5 stars

Ordering was easy

Ordering via Purchase order was easy to do and our school order came through really quickly. Very happy with the service and customer service were really helpful when I contacted them.

September 27, 2023
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Reply from Early Years Resources

Good Afternoon,
Thank you for leaving us a great review, so glad you had a pleasant experience with us and we hope to welcome you back in the near future!
All the best,
The team at EYR

Rated 5 out of 5 stars

AOK apart from oversize packaging

Price OK, delivery as promised, quality as expected.
Packaging a bit oversize ( large box + lots of space-filler for a very small payload)

September 26, 2023
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Reply from Early Years Resources

Hi Karen,
Thank you for your review. Glad you are pleased with your purchase and your comments regarding the packaging will be passed on to our warehouse team.
All the best,
The team at EYR

Rated 5 out of 5 stars

Hassle free

Hassle free, product arrived as described, on time, fair price.

September 18, 2023
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Reply from Early Years Resources

Hi Karen,

Many thanks for taking the time to leave a review. We hope you enjoy your resources and please feel free to get in touch with anything else that we can help you with.

All the best,
Leanne

Rated 1 out of 5 stars

Problem with order and delivery and poor communication

Ordered an item but received an email few days later as none in stock! Changed it to alternative but did not received the item on delivery of others and marked as delivered! Spoke to customer service and said they are coming at a later stage. No note to say it is on back order. Appalling. Did not receive items on time as when needed which caused some issues and financial loss. Secondly, poor communication. If you need to order something make sure you phone first. Not happy at all

September 3, 2023
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Reply from Early Years Resources

Hi Rezaul,
Thank you for the taking the time to leave us a review. Apologies for the confusion with your order, we have since spoken with our supplier who now do advise on the delivery note if things are to follow on back order. We hope you have enjoyed all of your resources now that they have all been received.
Take Care and All the best,
The team at EYR

Rated 5 out of 5 stars

Great service

Great service! Great item - could be slightly cheaper though.

August 23, 2023
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Reply from Early Years Resources

Hi Bella,
Many thanks for your review, pleased you like your product and we can't wait to welcome you back in the future!
All the best,
The team at EYR

Rated 5 out of 5 stars

Great price great quality and quick…

Great price great quality and quick delivery

August 23, 2023
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Reply from Early Years Resources

Hi Adrian,
Thanks for the great review, glad you were pleased with your purchase!
All the best,
The team at EYR

Rated 5 out of 5 stars

Efficient service product exactly as in…

Efficient service product exactly as in picture

August 17, 2023
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Reply from Early Years Resources

Afternoon,
Many thanks for taking the time to leave us a review, always nice to hear when our customers have had a great experience with us!
All the best,
The team at EYR

Rated 4 out of 5 stars

CAME REALLY QUICK

CAME REALLY QUICK , BUT THE TUFF SPOT SPONGE WAS VERY DISCLOURED

August 6, 2023
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Reply from Early Years Resources

Afternoon Helen,
Thank you for your review. I am sorry to hear that your Tuff Tray Sponge was stained, in future should you have any issues with your orders please email sales@earlyyearsresources.co.uk and we will be glad to help resolve any issues that you have.
All the best,
The team at EYR

Rated 5 out of 5 stars

No issues at all

Delivered very quickly. No issues at all

August 8, 2023
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Reply from Early Years Resources

Afternoon Robin,
Thank you for taking the time to leave us a review, greatly appreciated! Glad you had no issues and we hope to welcome you back again soon.
All the best,
The team at EYR

Rated 5 out of 5 stars

Very fast delivery (unusual for school…

Very fast delivery (unusual for school resources in the summer holiday!) and a great product. It has already brightened up our library and the children will love it.

August 8, 2023
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Reply from Early Years Resources

Hi Ben,
Thanks for taking the time to leave us a review, greatly appreciated.
So pleased that you are happy with your resources and the service you received.
All the best,
The team at EYR

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