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Rated 4 out of 5 stars

I thought I had been delivered the wrong model of ear-bud. Turns out it was correct, just some confusing information in online reviews. This was sorted out efficiently when I contacted Earspan cus... See more

Company replied

Rated 5 out of 5 stars

Delivery was not made for items with the tracking number not registered to an item. Quite disappointed after waiting for 2 weeks, and after their company claimed that items will be shipped within... See more

Company replied

Rated 5 out of 5 stars

I would like to thank Earspan for my latest purchase. I really thank you for accepting the earbuds I had to return due to a fault and sending me a different brand I asked for at the same price even th... See more

Rated 5 out of 5 stars

Love these earbuds! Sound quality is amazing! Earspan were even more amazing! Purchase on their website was super easy, and shipping was super fast from Australia to New Zealand! Would definitely purc... See more

Company details

  1. Electronics Store

Written by the company

Premium Ecommerce retailer based in Australia serving locals and Newzealanders. Prompt customer service is our moto. Just reach out to us with any questions about True Wireless Earbuds we are here to help!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

133 reviews

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Rated 5 out of 5 stars

happy as

this was my second purchase through earspan. the first earbuds were in chinese which earspan rectified. the second purchase was fine and arrived in a few days. happy as

August 8, 2022
Rated 1 out of 5 stars

The website had advertised 'TAP'…

The website had advertised 'TAP' earspan buds and it turns out TAP doesn't mean Touch. The TAP earspan buds were faulty and the company has denied all responsibility.

July 29, 2022
Unprompted review
Earspan logo

Reply from Earspan

Fred Chama left a negative down below and has made another account to left another negative simply because he sent back his earbuds but with one missing earpiece claiming its faulty and he miss-placed it. We refused his upgrade request as we need the whole unit without missing pieces to be sent back.

Rated 5 out of 5 stars

Reliable seller

Reliable seller, great with communications, and delivery times are quick. I have bought earphones/pods from here many times and the services are always very accurate. I have found them to be a trustworthy company.

July 20, 2022
Rated 3 out of 5 stars

Earbuds (order #5435) okay for others

I got the Earbuds (order #5435) okay. I read the leaflet, had a job to understand what I had to do. I tried them several times, but they kept falling out of my ears. If I listened to heaps of noisy music they would have been alright, but the main thing was to block out noise (not music) except in my church. This did not happen, so I am returning them. They are great really, but not for me.

July 14, 2022
Earspan logo

Reply from Earspan

Hi Janice, we did recommend those earbuds to you because you've mentioned you had a operation and are sensitive in your ears with enlarged canal. Those mifo S earbuds you've ordered are the smallest and most comfortable around, we even included extra large foam tips the largest available for free. unfortunately they seem to be still too small causing fall outs. you might need to go into a shop and see if they have demo units for you to try on for the perfect fit/comfort.

Rated 1 out of 5 stars

It is misleading advertisement when you…

It is misleading advertisement when you advertised that it has tap function. Tap is understood as touch when in fact it press. The ear buds have rough sound and battery only last only 36 hours. Very unhappy I got an inferior product and is not the latest touch ear buds.

June 29, 2022
Earspan logo

Reply from Earspan

Hello,

You have put in a order for the Mifo O5 PLUS Gen2 If you wanted the LATEST model with Touch operation its listed under Mifo O5 PLUS Gen2 TOUCH. If you've made a mistake ordering the incorrect item please contact support to have it swapped.

ps. if my true wireless earbuds lasts for 36hrs playtime I would be pretty stoked.

Rated 5 out of 5 stars

Excellent Device!

Ear buds for outside use Excellent device; sound quality exceeds expectations and connects with ease; comfy design; will buy from EARSPAN again! The ordering procedure was simple.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Terrific selection of things!!

They had a terrific selection of things that I couldn't find anywhere else, and ordering on their website was simple and quick. I would definitely buy from EARSPAN again! Thank you a bunch!

April 13, 2022
Unprompted review

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