AVOID LIKE THE PLAGUE. Terrible Terrible experience. The least trustworthy company I have had the displeasure to use.
Location
Switch locationKarl Business Park, 92 Old Ballyrobin Rd, BT41 4TJ Antrim, Ulster, GB
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See what reviewers are saying
Without a doubt Drivalia are the worst car rental company I have ever dealt with and I would encourage you to avoid them at all costs. Very rude staff with no customer service skills at all, who lie... See more
Awful! This place is awful there cars are beat up they don’t take care of them or fill them up with gas when you get them. Unprofessional employees who smoke while they are doing a inspection. All aro... See more
I rented a small van from the Easirent company in unbelievable price and when I left there I saw that the van was small. I asked if there was a bigger one and not only they give me a bigger one but... See more
Company details
Written by the company
Contact info
Karl Business Park, 92 Old Ballyrobin Rd, BT41 4TJ, Antrim, Ulster, United Kingdom
- 02892448755
1.5
Bad
102 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Had to wait at the airport for pickup…
Had to wait at the airport for pickup for 2 hours
October 23, 2019
Unprompted review
I booked a hire car for a day through…
I booked a hire car for a day through Expedia.... I read through the terms and conditions and was happy that insurance was included as I only needed the car for a 50 mile round trip. Unfortunately, I was informed at Easirent that only they can insure the cars so ended up forking out another £37.... When their prices are displayed on places like expedia, go compare etc - they should put the total price... Very misleading.
However, I couldn't fault the friendliness of the staff. Great set of guys.
October 23, 2019
Unprompted review
relatively straight foward
Straight forward but no options for excess cover and also importantly information regarding any fees for crossing into Ireland
October 16, 2019
Unprompted review
Wedding break Audi A5
Excellent experience. Staff were very helpful and went above and beyond to accomodate me and ensure I got the best deal and cover. Top Mark's to all the staff in the karl business park branch. I will definitely be back again soon. S
October 15, 2019
Unprompted review
Recomended by a friend and checked…
Recomended by a friend and checked prices on line and all appeared very clear, selected car package entered my details and paid in full. Confirmation email arrived printed off all done, very 'easi'. Ray.
October 7, 2019
Unprompted review
Awesome customer service,
Awesome customer service,
Couldn't be happier with the staff here. Rob was nice and friendly and came to pick me up from the airport even with me only just making the booking. Everything went really smoothly and enjoyed my experience. Would definitely use them again when I swing through Belfast.
September 26, 2019
Unprompted review
Very quick & helpful
September 22, 2019
Unprompted review
Only criticism is that there is no…
Only criticism is that there is no option to add extras such as a child’s car seat when booking
September 2, 2019
Unprompted review
Review g the booking process
Review g the booking process, which was very simple. Says just have to phone number to pick up car
August 3, 2019
Unprompted review
Very poor manners. Delays
Very poor manners, very hostile, takes them ages to pick up from airport
August 1, 2019
Unprompted review
Reply from Easirent - Belfast
Hi Adil,
We're sorry to hear this and would encourage you to open a case via our official complaints procedure so that the manager can investigate your comments and handle this internally with the staff involved.
For full information on our reviews process and your customer rights please visit our dedicated page at www.easirent.com/reviews
Kind regards,
Reviews Team
Straightforward and easy to use
August 1, 2019
Unprompted review
Great booking process.
July 30, 2019
Unprompted review
Really straightforward booking process…
Really straightforward booking process and helpful staff!
July 29, 2019
Unprompted review
Great Service!
Easily accessible website displaying all car options clearly. Useful reviews from other customers, clear information and rates providing good value for money.
July 27, 2019
Unprompted review
Very efficient service
Very efficient service. Professional yet personable. Would highly recommend.
July 10, 2019
Unprompted review
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