easyfinancial Reviews 1,025

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 554 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, informative, and helpful, often going above and beyond to assist with queries and explain processes clearly. Many people highlight the exceptional customer service, noting the understanding and patient approach of representatives who make the experience easy and stress-free. The service is often described as fast, efficient, and professional, with quick approval processes and smooth transactions, making it a reliable choice for financial assistance. However, some customers expressed dissatisfaction with payment issues, including delayed e-transfers and unexpected additional charges, leading to late fees and financial stress. A few other people also felt that the interest rates were excessively high and that the company's practices regarding payment allocation and communication were unclear or aggressive.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the helpfulness and efficiency of... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, politeness,... See more

Payment

Customers had ambiguous experiences with payment, with many expressing significant frustration regarding high... See more

Price

Users describe negative interactions with price, frequently citing high and predatory interest rates, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Easy financial really helped me alot. Shiwali at the langstaff branch is an amazing financial representative. She walked me through the process every step of the way. I highly recommend her. When... See more

Company replied

Rated 5 out of 5 stars

It’s very helpful for me in the difficult situation. Sarada did wonderful service with me. She did polite, respectful, fast and clear communication. Excellent. Thanks for her. Also, when talking over... See more

Company replied

Rated 5 out of 5 stars

This review is for Sankeit. He has been very helpful and patient while explaining everything to me. He very well explained me the balance amount on my profile, interest charges, loan insurance and pri... See more

Company replied


Company details

  1. #13 of 15 best companies in Financial Institution
  2. #21 of 25 best companies in Alternative Financial Service
  3. #3 of 3 best companies in Car Finance and Loan Company
  4. #17 of 17 best companies in Loan Agency
  5. #19 of 21 best companies in Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Very easy to talk to.

Very easy to talk to.

January 29, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It was great

Was a great oparater on the other end

January 27, 2026
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Reply from easyfinancial

Hi Brian, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

At this moment, 24 hours later and still not received the funds

Took a loan out yesterday signed all the paperwork and told I would receive the funds within two hours.
I’ve still not received the funds and when I called this morning, I was basically told as there’s nothing can be done today so at best I’ll receive them tomorrow or the day after.
I have contacted my bank and there is no issues on their end.

January 24, 2026
Unprompted review
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Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Very professional and made it easy for…

Very professional and made it easy for me to understand the terms and agreements. Also I love the many services offered with my loan! Thank you Clayton Moore

January 24, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Harsimran Kaur was kind

Harsimran Kaur was kind, pleasant, and very helpful with giving information on the loan process

January 23, 2026
Unprompted review
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Fatema was great

Fatema was great. She was helpful, kind and knowledgeable and made the process go smoothly

January 22, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

Awful company, extremely manipulative

1000% worst company delt with. Will not own up to the fact i was charged TWICE while under the "protection plan" causing nemerous bils to bouce and costing over 200$ in fees. Alll they done is argue. They swore up and down oh but it was covered till i showed it coming out of my account, but that just my problem even though theyve throughtly screwed in so many ways its not even funny. The money i had to pay because they took shit they were not entitled to should be taken off my damn account.
Well first of all they paired up with spring financial make sure i was as screwed as i could be. I asked extremely clearly what my payments would be in total and when. They failed to mention the second paymmet that was 20$ more that they manipulated me into by siging me for a second 5000$ loan i absolutely did NOT want. Except its not even a loan. Im literally paying 5000$ FOR NO REASON. dont even get me started on the absolutely BS the is spring financials "fondation" i have had that i my credit score had never been bloody worse. Its went up almost a 100 points when I bloody ended it.
I signed up for and paying to their "protection plan" that is supposed active and covering current and up coming paymmets, instead they took it of my account anyways causing THREE of my bills to bounce.

January 20, 2026
Unprompted review
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Reply from easyfinancial

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-502-3279 so we can look into this right away.

Rated 5 out of 5 stars

Excellent

Politeness of the staff

January 21, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Great customer service 100%

Thank you Alex Bindi for a great customer service.
I highly recommend the company to everyone. They go beyond to help and make sure you get what you want. Thank you Alex once again.

January 19, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Harsimran was very helpful

Harsimran was very helpful, and patient! Excellent and fast Service! Will visit her again!

January 19, 2026
Unprompted review
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

My experience with easy financial was…

My experience with easy financial was fantastic. The people there were very helpful and very polite could not ask for any better. I will be returning there later. Thank you very much.

January 19, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It was quick and easy.

It was quick and easy.

January 19, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

It's so incredible you reach out to me…

It's so incredible you reach out to me several times and I kept ignoring your offer and when I went to present lender they turn me down without trying to offer alternative product, then I reach out to easy financial and then with your representative divya she found a product that fits me, thank you very much now I can navigate my finances and restore my credit score and restore my sanity and sleep a lot better, thanks diva a true professional.

January 18, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was at a dead end I couldn’t get help…

I was at a dead end I couldn’t get help anywhere till I was told about easy financial I talked to them and it was done on the spot thank god for these people

January 18, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

I was well being serve kindly

I was well being serve kindly

January 10, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Restoring the Jaguar

The ladies in the Duncan office were very helpful, polite and pleasant to talk with.

January 15, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Was really helpful for my first time…

Was really helpful for my first time doing anything like getting a loan and really understanding everything to do

January 15, 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

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