easyfinancial Reviews 1,025

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 554 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being polite, informative, and helpful, often going above and beyond to assist with queries and explain processes clearly. Many people highlight the exceptional customer service, noting the understanding and patient approach of representatives who make the experience easy and stress-free. The service is often described as fast, efficient, and professional, with quick approval processes and smooth transactions, making it a reliable choice for financial assistance. However, some customers expressed dissatisfaction with payment issues, including delayed e-transfers and unexpected additional charges, leading to late fees and financial stress. A few other people also felt that the interest rates were excessively high and that the company's practices regarding payment allocation and communication were unclear or aggressive.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many reviewers praising the helpfulness and efficiency of... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness, politeness,... See more

Payment

Customers had ambiguous experiences with payment, with many expressing significant frustration regarding high... See more

Price

Users describe negative interactions with price, frequently citing high and predatory interest rates, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sankeit is such an amazing member of your staff. He is always very polite, informative and helpful with all of my queries. Just hearing his voice makes my experience with easyfinancial such a treat. G... See more

Company replied

Rated 5 out of 5 stars

Easy financial really helped me alot. Shiwali at the langstaff branch is an amazing financial representative. She walked me through the process every step of the way. I highly recommend her. When... See more

Company replied

Rated 5 out of 5 stars

It’s very helpful for me in the difficult situation. Sarada did wonderful service with me. She did polite, respectful, fast and clear communication. Excellent. Thanks for her. Also, when talking over... See more

Company replied

Rated 5 out of 5 stars

This review is for Sankeit. He has been very helpful and patient while explaining everything to me. He very well explained me the balance amount on my profile, interest charges, loan insurance and pri... See more

Company replied


Company details

  1. #13 of 15 best companies in Financial Institution
  2. #21 of 25 best companies in Alternative Financial Service
  3. #3 of 3 best companies in Car Finance and Loan Company
  4. #17 of 17 best companies in Loan Agency
  5. #19 of 21 best companies in Non-Bank Financial Service

Written by the company

easyfinancial is committed to providing Canadians with accessible, responsible, and personalized borrowing solutions. The company focuses on helping customers build their financial confidence through clear terms, compassionate support, and a straightforward application process. Whether customers are working to improve their credit or need support during life’s unexpected moments, easyfinancial is dedicated to helping them move forward.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Fabien

Fabien, was very helpful, he tried his best to explain to me how it worked the loan, in English when it isn't his first language.

January 15, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 5 out of 5 stars

Kindness is what is needed

It was one of the best experiences I've had with any company, the ladies are ,gentle, calm and very understanding about people who need a little help with their finances.
Thank you so much 💓

January 15, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 1 out of 5 stars

easy financial is a HUGE SCAM

easy financial is a HUGE SCAM. me and my spouse borrowed $10,000 and we owe $21,000. they charged us $11,000 interest on top of the $10,000 that we borrowed and it said it will be paid off in 48 months which is a lie. i have been paying $632 a month into easy financial and only $100 of that $632 goes towards the principal balance and the rest of the $532 goes to them as profit. i regret going here. even worse, they don't give you statements where they tell you how much of your money goes towards the balance like professional credit card companies do. i had to figure it out myself. Easy Financial also told me that they will work with affordable payments for my financial hardship but that's also a lie. paying $632 a month is not an affordable payment when i have other bills to pay. take a lesson learned from me and STAY AWAY FROM EASY FINANCIAL because you WILL regret it. highly NOT recommended

January 12, 2026
Unprompted review
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Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

The ease of transacting was excellent

The ease of transacting was excellent! The Reps were great and very polite. The transaction was done completely via text and that was convenient and expeditious. The thought of using text codes to ensure safety and security was genius and lastly, everthing was done within a day, that was amazing!

December 15, 2025
Unprompted review
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

No star for these highway robberies

No star for these highway robberies , they don’t know how to use a computer, they take more money out of my bank account , then they can’t return it cause they have to wait to see if it clears excuse me!!, you took 2 payments cause some staff member can’t type or fix’s their mistakes , I told them that they were going to compensate me for all this mess they caused me, and they were like no we’re not we’re not gonna do anything well then neither am I…. As of today I’m no longer dealing with these people they don’t know how to run a business , and clearly can’t do there JOB either! Word of advice don’t be desperate for a loan! And certainly don’t go through these people you will regret it

January 11, 2026
Unprompted review
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Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

Great people to deal with helped me out…

Great people to deal with helped me out fast and will recommend to anybody and everybody

January 11, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

"what went wrong this time" ??

"what went wrong this time" ??
Wtf kind of smart-ass disrespectful question is that?
SHIT LIARS
Anybody up for a class action lawsuit??
Canada don't be fooled - this is another scam company out of FLORIA USA 👎👎👎👎👎👎👎

January 5, 2026
Unprompted review
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Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

It was very good experience with easy…

It was very good experience with easy financial great people very helpful like Ashley she's very nice person my bank only allowing me $5,000 then my sister recommend go to easy financial as her kids go there many times and they got me approved for $8,300 I believed that as long you being honest and complete all your papers and requirement in person to them then they will communicate with u by email and signed by email and money in the bank right after guarantee I will recommend easy financial there are reliable and professional ,helpful and friendly like Ashley.. Thank you A.W.

January 9, 2026
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Reply from easyfinancial

Hi, thank you so much for your kind words. We’re delighted to hear you had a great experience and will share your feedback with our team!

Rated 1 out of 5 stars

The absolute worst company

The absolute worst company you can go with for a loan. I took out a 4.3k loan. I asked them how much interest I was gonna be paying. They never gave me a disclosed answer and kept saying it was their best offer until at the very end where I’d sign the last document small at the bottom where it said 20%! Then after wanting to pay it off in full over 8 months later I only ended up paying 300$ of my 4.3k loan with how the interest was and how they kept pushing for the payment plan to be long. They completely screwed me over. I was paying interests basically the whole time. Then when I did pay in full the rest that was due they couldn’t disclose how much money to the exact dollar amount that needed to be sent. “Because they receive the etransfer in 3 days” that’s not true at all. So they kept saying each day is 3$ extra. So I kept asking them to tell me the exact amount that was neeed to be sent. And still nothing clear. Then after I payed in full. They kept charging me 10$ biweekly for not closing my account or something like that. Until I call them months later after I notice what was going on. I will never work with this company again and it was the biggest wake up call I could’ve had. They take complete advantage of you when you want help. It was cruel. Worst experience with any company I’ve ever had.

January 8, 2026
Unprompted review
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Reply from easyfinancial

Thank you for sharing your concerns, and we regret that we fell short of your expectations. Please contact us at 1-888-502-3279 so we can review the issue together and work toward a resolution.

Rated 5 out of 5 stars

Great team Great Service

Great team Great Service

January 3, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 1 out of 5 stars

PLEASE DONT USE THEM

They take all your money 50% Interest
They call your family members
They take days to answer you
They are disrespectful, especially one of the guys at the Richmond Hill Location
DO not use them, I promise

January 6, 2026
Unprompted review
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Reply from easyfinancial

We’re sorry to hear about your recent experience and understand how frustrating this must have been. We’d love to have the opportunity to investigate further. Please call our Customer Service team at 1-888-502-3279 so we can look into this right away.

Rated 5 out of 5 stars

Responsive

Easy financial was responsive and quick to meet my financial needs. Representative was patient and through as terms and agreement of loan was explained.

January 7, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 3 out of 5 stars

You only sent my 15000 you have to send…

You only sent my 15000 you have to send me another 5000

January 7, 2026
easyfinancial logo

Reply from easyfinancial

We’re sorry you’ve had a difficult experience, and we want to ensure your concerns are addressed promptly. When you have a moment, please reach out to us at 1-888-502-3279 so we can assist further.

Rated 5 out of 5 stars

The staff very good

Easy: to get loan

January 6, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Quick

Quick, fast and easy

January 6, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Very grateful for the service

Very grateful for the service, I was in a bind and Easyfinancial definitely helped me out

Thank u

January 6, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Quick

Quick, easy, simple process, staff was polite and resourceful.

January 6, 2026
easyfinancial logo

Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

Rated 5 out of 5 stars

Great

Would recommend

January 2, 2026
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Reply from easyfinancial

Hi, we truly appreciate your positive feedback and are glad we could meet your expectations. Thank you for choosing easyfinancial!

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