Easypromos Reviews 

475
•
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

This will get 5 stars as soon as they remove the sign up feature. According to the help desk, this begins in April. Requiring sign ups through email then verifying takes away the excitement and peop... See more

Company replied

Rated 5 out of 5 stars

There's a lot of "moving parts" to put together a big promo and everytime I've had a question, they were very quick to respond and very responsive. If I didn't understand something, they would walk me... See more

Company replied

Rated 5 out of 5 stars

We recently used the services of Easypromos and we were extremely impressed. From the moment we reached out Steven was incredibly polite, efficient, and professional. He went above and beyond to... See more

Company replied

Rated 5 out of 5 stars

Excellent Service! An amazing experience using the platform. We have been using them for the past 3 months for many of our events and we find it super easy to use. Excellent support team especially Br... See more

Company replied

Company details

  1. Internet Marketing Service
  2. also in
  3. Software Company

About Easypromos

Written by the company

Easypromos is a self-service platform to create and manage engaging experiences or interactive campaigns like games, quizzes, contests, sweepstakes, and giveaways that can be shared on all online channels and networks. Collect leads, embed the promotion in your web, gain followers, improve visibility and engagement. Run Photo contests, Video contests, Surveys, Coupon codes promotions, Giveaways for events, Social Media Giveaways, and much more.

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Easypromos es una plataforma self-service para crear y gestionar campañas interactivas como juegos, concursos, trivias, promociones y sorteos que puedes difundir y compartir en todos los canales y redes online. Captar leads, incrustar la promoción en tu página web, aumenta seguidores, mejorar visibilidad y engagement. Organiza concursos de fotos, concursos de videos, encuestas, promociones de cupones y códigos, sorteo en eventos, sorteos en redes sociales, y mucho más.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

475 reviews

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4.4

All reviews

(475)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall I am happy with my…

Overall I am happy with my subscription. I am facing few issues related to updating created themes. Screen refreshing issues. May be in future I am hoping things will be fixed. All the best!!!

March 7, 2022
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Reply from Easypromos

Thank you very much for your review. We are constantly working on improving the platform so yes, any glitch should be solved already. We're always happy to help with any problem or question in the live chat or by email to support@easypromosapp.com.

Rated 5 out of 5 stars

I don't speak spanish

I don't speak spanish, so Can't read your survey. I do want to say that your support has been excellent!

February 9, 2022
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Reply from Easypromos

I'm so sorry, Mike. We will try to find out why you've received it in Spanish. Thank you for the 5 stars :)

Rated 5 out of 5 stars

Great customer service backing their…

Great customer service backing their product. Unless someone takes time to walk me thru how their product works aside from helping me set up their solution that solves what I need, I take a pass.

PDF technical guides without support doesnt work and they get it!

These guys did a great job of getting me started thru 1 on 1 attention so highly recommend them. Great job!

January 30, 2022
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Reply from Easypromos

Thank you very much for the kind words. We appreciate it! Good luck with your promotion.

Rated 4 out of 5 stars

Generally easy to use

Generally easy to use, but the winner videos are not formatted in a way to be compatible with Creator Studio. This means you cannot schedule your videos in advance (unless you have your tech person adjust the aspect ratio and format), you can only post it directly, on a specific time, each time - which really cuts into your productivity and ability to plan your schedule. It also does not have provisions if there are too little entries for a random draw. The customer service is live, which is also good.

December 21, 2021
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Reply from Easypromos

Thank you very much for your comments. We are working on an improved version of the winner video to make it easier to share.

Rated 5 out of 5 stars

Always Ready To Help

Always Ready To Help. I get all the help I need with the setup, customization and even tests. All questions are answered and they follow up to ensure your issues are resolved.

Love the service!

December 20, 2021
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Reply from Easypromos

Thank you so much for all the lovely words :D

Rated 5 out of 5 stars

Excellent Service

Excellent Service! An amazing experience using the platform. We have been using them for the past 3 months for many of our events and we find it super easy to use. Excellent support team especially Brian McNeil who always made a personal video clip to show me exactly what I need to do incase if I'm in any doubt.

December 3, 2021
Unprompted review
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Reply from Easypromos

Thank you very much for your review!

Rated 5 out of 5 stars

Excellent easy to use

We have used this platform since 2016 and have found it easy to use. The entry forms display well on our website and we get really good results.
The customer service has been excellent when we get stuck with anything. Thank you easypromos :)

December 1, 2021
Unprompted review
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Reply from Easypromos

Thank you so much for your review! We love having long-term clients like you still using our platform :)

Rated 5 out of 5 stars

Very Nice experience using the…

Very Nice experience using the platform.
The team was very helpful in solving all the queries in time.

November 9, 2021
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Reply from Easypromos

Thank you very much for the review! We're very happy to hear that :)

Rated 5 out of 5 stars

Very easy tool to use with a lot of…

Very easy tool to use with a lot of depth and variables it takes into consideration while choosing a winner for the competitions. The visual representation of the draw is also very good and looks professional which is a big bonus when presenting the comp to your followers.

October 18, 2021
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Reply from Easypromos

Thank you very much for the amazing review! This makes us very happy :)

Rated 5 out of 5 stars

I am utilizing the video contest

I am utilizing the video contest. What an amazing app with tons of cool features. I would highly recommend this.

October 14, 2021
Unprompted review
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Reply from Easypromos

Thank you very much for the generous review! We're very happy to hear this.

Rated 3 out of 5 stars

not bad

not bad. wish i could use it a little longer to get a real review. but it was ok with the one use i had.

October 8, 2021
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Reply from Easypromos

Thank you for the review. Please remember that you can create all the promotions you want in draft mode, and test them, for free. We hope to see you back on the platform soon.

Rated 4 out of 5 stars

Great Service!

Great Service! There were a couple of little glitches that were resolved very quickly with the friendly and efficient Easypromo team!
We will definitely use it again.

September 29, 2021
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Reply from Easypromos

Thank you, Erin! We're happy to help you get your promotion ready to launch. You know where to find us :)

Rated 5 out of 5 stars

There is a dispute of charging for the…

There is a dispute of charging for the next month. So I wrote in and the respond from the customer service is almost immediate! I am impressed by the excellence of their service.

September 19, 2021
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Reply from Easypromos

Hi Gary. Thank you very much for the review. We're happy to have been able to help, and we hope to see you back on the platform soon.

Rated 5 out of 5 stars

Great

Great, customizable and highly professional. Also, the support system is really fast and helpful!

July 14, 2021
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Reply from Easypromos

Thank you very much for your kind review!

Rated 5 out of 5 stars

Easypromosapp is the contest solution I…

Easypromosapp is the contest solution I should have moved to years ago. In my experience, the key factor of running a contest well or not is the control of user fraud. Easypromosapp has implemented some truly advanced steps against it that the other systems I used until now had no equivalent of. The company provides tremendous value for the money. You would pay a lawyer more to write you a contest Privacy Policy, Terms and Conditions, Information Security Policy, etc. then Easypromosapp's entire contest hosting fee, which includes professional legal templates of all these documents for free. Why is this important? You don't want your contest to turn into an expensive Kraft rerun. What is that? If you don't know, Easypromosapp does, this is exactly why you want to use contest professionals like them.

July 12, 2021
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Reply from Easypromos

Thank you so much for your amazing review and for taking the time to write it! We're very pleased to hear this, and we're excited to have you on board. And yes, security and fraud control are two very important pillars of our platform. If you need anything from us, you know where to find us! THANK YOU!

Rated 5 out of 5 stars

Super Responsive Support

There's a lot of "moving parts" to put together a big promo and everytime I've had a question, they were very quick to respond and very responsive. If I didn't understand something, they would walk me thru it and even made a personal video clip to show me exactly what I needed to do. Awesome!

June 15, 2021
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Reply from Easypromos

Thank you very much for the thorough review! I will share it with the team, it makes us so happy to hear that our efforts are appreciated. Thank you and good luck with your promotion!

Rated 5 out of 5 stars

Awesome application

Awesome application. Customer support was awesome. They were so helyin each and every way with quick replies and step by step info. Thanks guys. Will use it again for sure!

April 13, 2021
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Reply from Easypromos

Thank you so much for the review and the nice comments! We're very happy you found us and look forward to seeing you on our platform in the future. Thanks!

Rated 1 out of 5 stars

Not authentic

Doesn’t check authenticity of accounts before announcing winners. Has no option to disqualify a winner and choose another winner. Just has one substitute winner option. Should give atleast three. Features missing like the winner should be following so and so accounts.

February 12, 2021
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Reply from Easypromos

Thank you for your comment, Priyanka. We're sorry you're not happy with our tool, but we'd like to make some things clear:
1. We work directly with the official Instagram API. Who determines if an account is authentic or valid, is Instagram. So if they don't delete the account, it must be because it's a legit account.
2. We do have a tool to disqualify winners and substitute, in fact you used it. You only had one alternate winner to substitute with because you only picked 1. When carrying out the draw, you had the option of setting the number of alternate winners, but you left it at 1.
3. We can only check for the information that we get from Instagram through the official API and since April 2018, they no longer give the information if a user is a follower of the organizing account.
We do offer tutorials with this information and to help you step by step in the giveaway process. We also offer support through email (support@easypromosapp.com) and live chat. Please don't hesitate to contact us if we can be of any help.

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