Flight confirmation received was not the flight selected - not even close. Then Could not amend or cancel it says it needs to be done directly with airlines - but ticket included 3 different airlin... See more
Company replied
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See what reviewers are saying
Booked a trip back in October for my parents Christmas present. 6 weeks later the accommodation texted me to say that it is no longer available even after I had paid upfront for everything. Ebookers t... See more
Avoid at all cost, if I could give 0 stars I would. I got married 3 days ago and booked a trip to Paris for our mini moon with our son, we are due to fly tomorrow and realised the day before our weddi... See more
I am a platinum member and therefore entitled to the 2 free lounge passes, I have not been able to access the site for the vouchers for weeks. When asking ebookers about this they refer me to the bene... See more
Company details
Information provided by various external sources
ebookers. more rewarding travel
Contact info
1.0
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fantastic, easy to use website
This website is extremely easy to use, quick and prices are displayed clearly. I would definitely recommend this website.
February 4, 2016
Unprompted review
easy and straightforward
It's easy to use just have your dates and location and everything is all laid out properly
February 3, 2016
Unprompted review
one stop shop
Great top be able to see all the available routes, and select the one you want at better prices than the airline sites
February 2, 2016
Unprompted review
The Indian gentleman was extremely nice and helpful
Everything was just as we asked for and very simple to handle, this was great as we were booking things last minute.
February 2, 2016
Unprompted review
Booking process cost me nearly €200 extra!!
When my partner went to book a 9 night stay in Fuerteventura online, all details were taken and the sale was processed. When we hadn't received a notification of our booking we called Ebookers, their representative said that our sale hadn't gone through as the bank had refused the payment. When we contacted our bank they refuted this and said that Ebookers had asked for authorisation but hadn't actually followed through with the request, the bank was happy with the payment to be processed.
When we challenged Ebookers they ignored us and haven't come back to us since. As our time off work had been booked we went to book the same holiday again with Ebookers and the holiday had gone up in price by nearly €200!!!
I won't be using Ebookers again!!
February 2, 2016
Unprompted review
Reply from Ebookers
Dear Mr Mooney - pricing is provided in a live environment and is subject to confirmation on booking. If you have not paid and the price subsequently increases this is a matter beyond our control.
The process of payment is automatic and we do not manually request the payment from your card issuer - if the payment is not initially authorised you would not have received a confirmation screen or subsequent booking confirmation via email and as such did not make a purchase with us.
This is an issue for your card provider to address and for our part we can only provide services to you once you provide confirmed payment.
ebookers.ie team
Great
Only one thing that it didn't give me the option of booking a car seat with the hire car
February 1, 2016
Unprompted review
Payment page
The payment page timed out, so I wasn't sure if my booking went through. I started purchasing more flights and about 5 minutes later the payment was confirmed. It was lucky I didn't get through the booking process a second time
February 1, 2016
Unprompted review
Simple, efficient, cheap
Very easy to find the holiday I wanted, easy to make adjustments and quick and easy to pay. Excellent service.
January 29, 2016
Unprompted review
The only problem was
When I made booking, your site said booking was unsuccessful I tried numerous times and still the same response...however I checked my emails and confirmation of booking was there and details from flight service..I feel this misleading information on your site could cause loads of problems for customers who don't realize the booking has been made and book again with another agent...and also if I had a large bank account would you have charged me for 6 flights because that's about how many times I retried entering all my bank details..
January 29, 2016
Unprompted review
easy to use, good discount with code
January 29, 2016
Unprompted review
So easy to book and GREAT value to boot!!
Very user friendly site with great value on offer
January 29, 2016
Unprompted review
Quick and easy
Wish I could gave booked and paid for luggage at point of booking. Otherwise Fab
January 29, 2016
Unprompted review
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