ECBS Reviews 

simple process and great rates

Zane Chandra supported us with a claim for CCL, I found Zane to be knowledgeable of the industry and honest and professional in his approach in supporting us.

Levi contacted us a few weeks ago about our energy contracts. He has been really helpful and patient with us. I will definitely recommend him to other organisations we know.

Genuinely Helpful.
I dealt with Kurt Metcalfe and he was extremely helpful. I HATE sales calls (like most people) but he never came across that way. Seemed genuinely helpful and transparent about what we were getting. Not pushing at all and I really appreciated that. Others could learn from his approach to sales. The process was really simple and straightforward. Thank you.

Rude conversations with an idiot called John. I'd agree with most of the information online that this is considered spam as they use outdated online information to make it sound as though they've been given permission to act. Absolute waste of time, every time he calls.

levi was very helpful and pleasant to speak with and explained what was asked also easy to contact

Very professional company, dealt with all matters relating to sourcing a new energy supplier with efficiency and kept me informed throughout the process was extremely pleased with Ross Berkley The Business Energy Specialist who managed to release me from my previous contract with ease and kept me informed at all times and was very courteous throughout, would highly recommend this company .

In amongst the continuous calls for our energy renewal Declan rose above the crowd with his chirpy outlook and postive attitude. He inspired confidence with the information given and insight to how world energy news impacted on prices in the past and for the future.
A pleasure to talk to. Thankyou

Fabulous company to deal with and Declan Strong in particular needs a big THANK YOU. He needs more than five stars for all his effort, time and lots of patience that he has given me and the company I work for over the last few months. How he has put up with me rambling on and on about numerous issues we had with our current energy supplier and now previous brokers I will never know. We have recently had our fingers burnt by brokers and suppliers, but Declan has regained our trust in the world of energy that there are good guys out there. Our current supplier owed us a lot of money and we had failed on numerous times to get a refund from this supplier. Declan went above and beyond to prove to our supplier that we did not owing them anything and this week we receive a refund back in our account for over 4K. We do not know how he achieved what others could not previously do, but he achieved a miracle in our eyes. He has been honest and professional from day one and taken on such a large challenge where others have failed. If you want a stress-free life sorting out new or existing business energy contracts, then Declan is your man. We will always be extremely grateful for everything he has done and now would not trust anyone else with our company energy accounts. Thank you, Declan for all the amazing work and determination you gave to us in order to achieve the best result ever. You deserve a medal having to deal with me daily 😊

Positive engagement from Ross from the outset. Good communication and so far matters are progressing well.
Thank you.

Michael Barnes has been extremely helpful in securing us a good deal on our electricity. We are a charity and should have been paying 5% not 20% VAT and have paid the climate levy charge which he advised we are exempt from paying. He is now chasing up both of these overpayments for us.

The service I receive is so personal and I always feel like I am a special customer.
Paula Nellist is absolutely second to none and understands our business always helping to smooth out any issues which crop up. I am very happy with energy supply and would highly recommend ECBS

Excellent experience and great communication with Paula, as always! She is fab! Thank you :)

Thanks to Nathan , we are geting the service and answers to onging issues with SSE , Would highly recommend ECBS

Kurt has been extremely helpful and made the whole process of setting up our new provider pain free. He has explained the process every step of the way.

We recently took over a new space and got in contact with Kurt Metcalfe at ECBS who helped set up the new account. Kurt was very responsive, knowledgeable, had great communication and helped us get the best rates for our business. Everything seemed quick and easy which took a weight off my shoulders. Would highly recommend ECBS and Kurt!

Have been dealing with Nathan Stockill, received a cold call initially, which I normally pass off, but Nathan got me to listen and ended up saving us £3000 over three years. Had great communication since and just a great service. I know that I can ring Nathan anytime and get a response immediately. Happy for Nathan to manage our utilities moving forward.

Great service, James Tomlinson took over our account for electricity last year and has just moved our gas account as well. So far, so good very slick and professional and at least you can talk to them.

The previous company were impossible to contact.

We were contacted by Rossi and despite being very cynical having been burnt in the past, he has been very helpful and talked us through every step.

I was contacted by Rossi Coulson who was very helpful and patient. Cannot rate him highly enough, incredible customer service and care, a genuinely lovely person and very good at his job. Thank you for all your assistance Rossi!