This company listens. They provide a personal service and you feel that they are always trying to do their best for the client. The fact I know who I am talking to in the office now is so much nicer t... See more
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Having worked with Eclipse regularly for the last year and a half I would definitely recommend them! Eleanor & Oli in the office are always available to respond to any bookings & queries, an... See more
Company replied
Very professional inventory company we have been using for over a decade. Their reports are easy to use, clearly marked with items that are tenant's responsibility which saves us time as agents. They... See more
We are an agency based in Westminster, who have been using Eclipse for many years. Their reports are detailed and easy to understand and their team is always ready to assist us with any queries or q... See more
Company replied
Company details
- Real Estate Consultant
- Professional Organizer
- Property Administrator
- Property Management Company
- Real Estate Developer
- Real Estate Rental Agency
Written by the company
Professional property inventory services in London & Surrey. Eclipse Inventories is AIIC accredited and provides a high quality and competitive service
Contact info
London, United Kingdom
- +44 (0)203 411 8090
- bookings@eclipseinventories.co.uk
- www.eclipseinventories.co.uk
4.5
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service and…
Excellent customer service and responsiveness
February 14, 2019
Unprompted review
An efficient servicec
On time, the person you sent was very pleasant, report back to me was quick and efficient.
January 14, 2019
Unprompted review
Reply from Eclipse Inventories
Hi David, Thank you for your review and for your continued business. Best wishes, the Eclipse Team
Can you give negative stars?
Can you give negative stars? I would never use this company again. Two adults at the property and one couldn't tell the other that the box needed to be emptied and put back in its original place so I paid £130 for a report which was completely useless.
January 7, 2019
Unprompted review
Reply from Eclipse Inventories
Dear Jacqui,
We are sorry to see you have reviewed us in this way. As previously explained clerks do not unpack boxes for tenants, tenants are required to put all items back in place as per the inventory. If they do not this is chargeable to the tenant. Clerks can revisit if required to unpack stored items. We did offer to revisit free of charge but this was declined. The clerk did follow the procedure that is in our disclaimer and common to all inventory companies but we are sorry that this was not to your satisfaction on this occasion.
With regards,
Eclipse Inventories
No problems did the job as arranged
January 7, 2019
Unprompted review
Reply from Eclipse Inventories
Thank you Martin. I hope we can help again in the future
Great Company!
Fast and efficient, with excellent customer service and good detailed reports.
I strongly recommend Eclipse Inventories!
Jesse Lettings Manager.
January 2, 2019
Unprompted review
Reply from Eclipse Inventories
Thank you Jesse. We are always happy to help
Great company
Having worked with Eclipse regularly for the last year and a half I would definitely recommend them!
Eleanor & Oli in the office are always available to respond to any bookings & queries, and Leigh-Hazel gets the reports sent over quickly.
Clerks Mo, JP & Emma are on time, accurate, and get good feedback from our customers.
Will definitely use again.
Nicole - Lettings Wimbledon
December 18, 2018
Unprompted review
Reply from Eclipse Inventories
Thank you Nicole, your feedback is always appreciated.
I have no reservations about…
I have no reservations about recommending Eclipse Inventories, the team are so reliable and always do their best to assist us at every turn (i.e. last minute jobs, change of times etc.)
They offer a professional and reliable service throughout, from their booking agents to their inventory clerks, and documents are always sent on promptly and impeccably.
Massive thanks to the Eclipse Inventories Team for all your help this year, you have been brilliant. I'll definitely be using you again all throughout 2019!
December 17, 2018
Unprompted review
Reply from Eclipse Inventories
Thank you Mya, We look forward to working with you in the year ahead.
Friendly and polite service
Friendly and polite service. Would def recommend!
June 13, 2018
Unprompted review
Reply from Eclipse Inventories
Thank you for your review. We look forward to continuing to work with you in the future.
Best wishes,
The Eclipse Team
Professional and quick!
No fuss, quick, professional providing all the information needed by everyone. Great communication too!
June 7, 2018
Unprompted review
Reply from Eclipse Inventories
Thank you for your review. We look forward to continuing to work with you in the future.
Best wishes,
The Eclipse Team
Reply from Eclipse Inventories
Thank you for your review. We look forward to continuing to work with you in the future.
Best wishes,
The Eclipse Team
Fantastic service!
Thank you so much for the incredible service once again Eclipse!
June 7, 2018
Unprompted review
Reply from Eclipse Inventories
Thank you for your review. We look forward to continuing to work with you in the future.
Best wishes,
The Eclipse Team
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