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Eclipse Travel Reviews 

1,067
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and seamless travel planning, noting that multi-country trips and complex itineraries run smoothly from start to finish. Travelers also highlight the excellent accommodations, responsive communication, and reliable local guides who truly enhance the overall holiday experience. Some reviewers were not happy with certain organizational details of their tours. A few customers mentioned that itineraries could have been better structured or expressed a desire for clearer guidance and a more personable approach during major trips. Others noted occasional issues with specific guides or unexpected difficulties during excursions.

What people talk about most

Holidays

Customers had positive experiences with holidays, noting that trips went smoothly and according to plan.... See more

Staff

Clients share positive opinions on staff, frequently praising the knowledgeable and friendly guides who make... See more

Service

Users describe positive interactions with service, highlighting exceptional planning, knowledgeable... See more

Location

People report positive experiences with location, highlighting the breathtaking range of destinations and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as easy and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the... See more

Rated 5 out of 5 stars

Our agent Meike gives first class service from start to finish. Meike was great at the start, giving us many options to consider for our South American trip. Then after we booked Meike kept us infor... See more

Company replied

Rated 5 out of 5 stars

Blake at Eclipse was brilliant. He organised everything for my very first International trip keeping within my budget. I travelled solo to Antarctica, my #1 bucket list destination, a daunting prosp... See more

Company replied

Rated 5 out of 5 stars

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cultural Tours Provider
  4. Tour Operator

About Eclipse Travel

Written by the company

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Written by the company

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,067)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Exciting and off the normal tourist route in Colombia

A very good itinerary covering our requests put together by Tiffany who was enthusiastic and prompt in her replies. Many out of the way places were visited by private car and often a guide at the destination too. Accommodation was varied, nothing really bad and some very,very good considering many of our stops were in remote areas. Overall it was a fantastic trip. Thanks Tiffany.

January 26, 2026
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Reply from Eclipse Travel

Thanks so much, Margarita! We're delighted you had such a fantastic time exploring Colombia, and I'll be sure to pass your lovely feedback on to Tiffany. It was a pleasure helping you discover some of the country's hidden gems.

Rated 4 out of 5 stars

Our Africa trip - prepared by Lyndal

Lyndal - who looked after our planning and packaging of the trip - was brilliant.

All went very smoothly on the trip - although, at times, the local contact was not always who we were expecting: thoroughly enjoyable - saw all the animals we could have hoped to.

June 4, 2026
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Reply from Eclipse Travel

Thanks for the lovely feedback! We’re so pleased your Africa trip ran smoothly and that you saw all the wildlife you’d hoped for. Lyndal will be delighted to hear your kind words.

Rated 5 out of 5 stars

Tiffany our travel agent was excellent…

Tiffany our travel agent was excellent and ensured we had a wonderful travel experience. All the airport pick ups and tours were on time with friendly and informative guides which allows you to make the most of your tour without the worry of organising as you go. Would definitely recommend Eclipse to arrange your tours. 😊

June 9, 2026
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Reply from Eclipse Travel

Thanks so much, Michael! We're delighted Tiffany helped make your trip such a great experience. It's wonderful to hear everything ran smoothly, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Wonderful South American experience

I visited Peru’s Inca Trail and Machu Picchu, the Amazon Rainforest in Ecuador and the Galápagos Islands with a group of 3 friends. Lara at Eclipse organised an itinerary that ticked all my boxes plus more. The trip went smoothly and according to plan. All the local guides and operators were very knowledgeable and helpful, which made the trip stress free and enjoyable. The hotels were superb. I highly recommend Eclipse Travel for a South American adventure.

June 2, 2026
Unprompted review
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Reply from Eclipse Travel

Thanks so much, Julia! It sounds like an amazing adventure, and we're so pleased Lara was able to create an itinerary that exceeded your expectations. We really appreciate your recommendation and hope we can help you plan your next trip someday.

Rated 5 out of 5 stars

Botswana and Zimbabwe Safaris

We were very happy with our experience with Eclipse. The itinerary was flexible, we loved all the camps -everything went like clockwork and Anza was very helpful. We had tried to do the bookings ourselves but the inside knowledge about the camps was invaluable and also getting all the connections with small planes. We flew to Hwange and didn't understand why as we heard it was just a 3 hour road trip. Well the road was in terrible condition and it was taking people double the time and the local travel agent knew to book a flight we were so grateful.If you are scared of flying in Africa so was I but our experience was really wonderful with Mack Air.

May 29, 2026
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Reply from Eclipse Travel

Thank you, Kath! We're so pleased you had such a wonderful safari and that Anza's local knowledge helped make all the difference. It's lovely to hear everything came together so smoothly, and we really appreciate you sharing your experience.

Rated 5 out of 5 stars

Absolutely seamless

Absolutely seamless, from start to end. Properties and experiences were as luxurious as we’d hoped but the grace and care of every staff member along the way was what made it so special

May 31, 2026
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Reply from Eclipse Travel

Thanks so much for your lovely review! We're thrilled everything ran seamlessly and that the people you met along the way made the experience so memorable.

Rated 3 out of 5 stars

Issues contacting them

After my original consultation left I had quite a few issues getting in touch with them. Some information was incorrect too.

December 12, 2025
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Reply from Eclipse Travel

Hi Debbie, thank you for the feedback. I'm terribly sorry for the communication difficulties you experienced after your initial consultation and booking. Unfortunately your consultant retired from the business around that time, and it's clear the handover process didn't serve you as well as it should have. We've taken this on board and are reviewing our processes to make sure any future transitions are handled far more smoothly for our clients.

Warm regards,
Hilary Dubyk
General Manager, Eclipse Travel

Rated 4 out of 5 stars

Botswana Safari

Prompt responses to initial enquiry and to follow up e mail questions during the booking process

Helpful advice

Booked the tour and extra flights
Very satisfied

April 26, 2026
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Reply from Eclipse Travel

Thanks for your feedback!

Rated 5 out of 5 stars

We booked an amazing trip to Peru…

We booked an amazing trip to Peru including the Inca Trail hike with Meike. Meike was so helpful and knew so much about the area. She had stayed at most of the hotels we booked and had great recommendations. I would 100% recommend Eclipse Travel and will be definitely booking another trip with them in the future

April 18, 2026
Unprompted review
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Reply from Eclipse Travel

Thank you for your kind words, Anece! Meike sure does know her stuff, and I'm glad to hear you had a wonderful trip to Peru with her help.

Rated 5 out of 5 stars

South America Traveln

Matt from Eclipse travel once again arranged a perfect itinerary for us on our second trip to South America. Everything went like clockwork and we had the most amazing and memorable time. We can not wait to go back again, and will definitely be back in contact with Matt.

May 20, 2026
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Reply from Eclipse Travel

Wonderful to hear, Cath! Thank you for your kind words.

Rated 4 out of 5 stars

Great experience and very helpful

A great experience working with Daniel. He worked with us to find a great deal to cruise the Galapagos and suggestions on other places to travel. Always responsive and knowledgeable about South America.

May 17, 2026
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Reply from Eclipse Travel

We're glad to hear you had such a great experience. Thank you for your review!

Rated 5 out of 5 stars

What a way to go...!

Luke (my Eclipse consultant) was terrific... the whole trip was perfectly choreographed... hotels, connections, guides, drivers, destinations... and the local tour operators were professional and very supportive. I would highly recommend Eclipse ; in fact, with Luke's support, I am already planning my next international trip!

May 18, 2026
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Reply from Eclipse Travel

Wonderful to hear, Richard! Thank you for taking the time to write a review; we're so pleased to hear your trip went perfectly under Luke's expert guidance.

Rated 5 out of 5 stars

Absolutely Smooth Travel Arrangements

Our recent South America trip was absolutely unforgettable!! All the airport transfers, private tours and the 24/7 attentive services put together by Eclipse Travel and their trusted local partners were what made our trip extremely smooth. Through multiple communications when organising our trip, Luke our consultant truly understood our travel style and budget, everything he put together was exactly what we wanted. We cannot recommend more highly about Eclipse Travevl.

March 27, 2026
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Reply from Eclipse Travel

Hi Maggie, thank you for your kind words. We greatly appreciate your recommendation and are so pleased you had such a wonderful trip!

Rated 5 out of 5 stars

Very good tour operator

Very good tour operator. Communication with Meike was very efficient and helpful. Our trip went smoothly.

May 8, 2026
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Reply from Eclipse Travel

Thank you!

Rated 5 out of 5 stars

Eclipse Travel South America…

Eclipse Travel organised a wonderful six week trip for me in South America. Having the planning and bookings done by experts made my trip so much easier and more enjoyable. 13 flights, 5 countries, and numerous guided tours. Everything worked so smoothly, and the quality of the recommended hotels was great.

March 8, 2026
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Reply from Eclipse Travel

Thanks for your kind words, Linda. We are so glad you had a smooth and enjoyable trip!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, answered all my questions promptly. Clear precise information

March 28, 2026
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Reply from Eclipse Travel

Thank you for your kind words, and glad to hear your experience was great!

Rated 5 out of 5 stars

A good experience from start to finish

A good experience from start to finish. My wife and I booked a small- ship voyage in West Papua/ Raja Ampat which was to some extent exploratory, being the first time the shipping company had sailed there. In fact, the locals in one small village were very excited as it was the very first time a cruise ship had visited their village.
Given that this trip was a little out of the ordinary, in the weeks leading up to departure I had several questions/ issues needing clarification. Meike of Eclipse Travel, and her colleague Allison were always ready to assist and were prompt in finding the information I required. It was their pleasure to ensure that they did all in their power to give us the best holiday they could .. .. even contacting me after noticing (unasked) that a more suitable cabin had become available and effecting the switch. This really did enhance our holiday experience.

Meike took time to contact me after the trip to find out how things went, especially since it was a "first time" adventure. I'm sure this will be of use when advising future clients.

You will do well to book with Eclipse Travel.

April 28, 2026
Unprompted review
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Reply from Eclipse Travel

Thank you for taking the time to write a detailed review, Lyn! We are so pleased to hear you had a wonderful time on this maiden voyage adventure, and appreciate your recommendation.

Rated 5 out of 5 stars

Antarctica and Africa

Eclipse organised our holiday to Antarctica and Africa.
Their consultant Tiffany was very understanding of our needs and was able to co ordinate our travels with total efficiency. Highly recommend Eclipse

February 23, 2026
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Reply from Eclipse Travel

Thanks Graeme, much appreciated!

Rated 5 out of 5 stars

Eclipse were brilliant

Eclipse were brilliant. Daniel, in Australia, planned everything down to the last detail. On arrival in South America, in each country, their local representative contacted us immediately and made sure everything ran smoothly.
Had multiple issues with the airlines during our travels, (nothing to do with Eclipse), and Eclipse helped us every step and saved us a lot of stress. Very impressed with their service and would highly recommend them!

April 14, 2026
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Reply from Eclipse Travel

We loved reading your review Tony, thank you for taking the time to share. We appreciate your kind words!

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